Dementia Care Home

Hollow Oak

Haverthwaite, Ulverston, Cumbria, LA12 8AD

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff70 / 100

Staff warmth score

“Well Looked After”75%

of reviewers answered yes

Good to know

  • Registered beds27
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2018-10-03

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth70
  • Compassion & dignity70
  • Cleanliness65
  • Activities & engagement80
  • Food quality60
  • Healthcare65
  • Management & leadership65
  • Resident happiness75
Section 02

What inspectors found

Inspected 2018-10-03

  • Is this home safe?

    Good
    The home received a Good rating for safety at its October 2018 inspection. This indicates inspectors were satisfied that risks were being managed, medicines were handled appropriately, and staffing levels were sufficient to keep people safe. Without the full inspection text, specific evidence — such as falls data, safeguarding records, or infection control observations — cannot be confirmed. The home's small size of 27 beds can support safer environments through greater staff familiarity with each person.
    Verified by inspector
  • Is the care effective?

    Good
    The home received a Good rating for Effective care in October 2018. This domain covers whether staff have the training to do their jobs well, whether care plans genuinely reflect individuals' needs and preferences, whether healthcare professionals such as GPs are involved appropriately, and whether food and nutrition are managed well. For a home specialising in dementia, an Effective rating requires inspectors to be satisfied that staff understand dementia and can adapt their approach accordingly. Specific detail on training content, care plan quality, or GP access frequency is not available from this report.
    Verified by inspector
  • Is this home caring?

    Good
    The home received a Good rating for Caring in October 2018, covering warmth of staff interactions, dignity, respect, and how well staff preserve independence. Good is a solid result, indicating inspectors were satisfied across these dimensions. Without the full inspection text, direct quotes from residents or specific observed interactions cannot be confirmed. For a 27-bed home with a dementia specialism, the scale itself can support caring relationships — staff are more likely to know each person well.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    The home received an Outstanding rating for Responsive care — the highest possible rating — at its October 2018 inspection. This is a rare and significant result, particularly for a small home. Outstanding Responsive ratings require inspectors to find clear, specific evidence that the service is shaped around individuals rather than routines, that activities are meaningful and tailored, that complaints are handled well, and that end-of-life care is genuinely person-centred. Without the full inspection text, the specific evidence that earned this rating cannot be confirmed, but the rating itself represents a strong signal that this was a genuine strength of the home.
    Verified by inspector
  • Is the home well-led?

    Good
    The home received a Good rating for Well-Led at its October 2018 inspection, indicating inspectors were satisfied with governance, management culture, and the systems in place to monitor and improve quality. For a home of 27 beds, Good Well-Led typically reflects a manager who is visible and known to staff and residents, with functional audit and feedback systems in place. Without the full inspection text, specific evidence on manager tenure, staff culture, or quality improvement examples cannot be confirmed. It is also important to note that the home has since been deregistered, meaning this rating reflects a historical position.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist care for people with dementia, sensory impairments, physical disabilities and mental health conditions. They support both younger adults under 65 and older residents. The team has experience helping people with dementia adjust to their new surroundings. Staff work patiently to understand each person's needs and preferences. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

This home rated Good across four of five domains with an Outstanding for responsiveness — a genuine standout result that suggests your parent would be seen as an individual here — but because the full inspection text is unavailable, most scores reflect the ratings rather than direct verified evidence, so treat this as a starting point for your visit rather than a definitive picture.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

This small 27-bed nursing home in Haverthwaite was rated Good overall at its October 2018 inspection, with four domains rated Good and — notably — an Outstanding rating for Responsive care. For a home of this size and specialism, covering dementia, mental health conditions, and physical disabilities, an Outstanding Responsive rating is a meaningful achievement: it suggests inspectors found strong evidence that your parent would be treated as an individual, with activities and engagement shaped around who they are rather than what is convenient for the rota. The home's rural setting near Ulverston, combined with its small size, may also support the kind of calm, relationship-based care that families in our review data value most. There are two significant caveats you should weigh carefully. First, this inspection took place in October 2018 — over six years ago — and the home has since been deregistered. That means it is no longer operating as a registered care home, and this report reflects a historical snapshot only. You should not use this information to make a current placement decision without independently verifying the home's current status and any more recent regulatory history. Second, the full inspection text was not available, so none of the checklist items above could be verified against direct inspector observations, resident testimony, or records. The scores here reflect the domain ratings rather than confirmed specific evidence. If you are researching this home's history or a successor service at this address, ask directly: how many permanent staff are on the dementia unit after 8pm, what has changed since 2018, and can you show me the most recent inspection report?

The three questions to ask when you visit

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In Their Own Words

How Hollow Oak describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Hollow Oak says about itself

Where freshly cooked meals and garden walks bring contentment

Nursing home in Ulverston: True Peace of Mind

When someone you love needs specialist nursing care, finding the right place feels overwhelming. Hollow Oak Nursing Home in Ulverston offers skilled support for people with dementia, physical disabilities and mental health conditions. The care team here understands how to help new residents settle in, creating a reassuring environment for people facing significant challenges.

Care & specialisms

Who they care for

    The home provides specialist care for people with dementia, sensory impairments, physical disabilities and mental health conditions. They support both younger adults under 65 and older residents.

    How they describe their dementia care

    The team has experience helping people with dementia adjust to their new surroundings. Staff work patiently to understand each person's needs and preferences.

    “If you'd like to see the gardens and meet the team at Hollow Oak, they'd be pleased to show you around.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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