Risedale at St Cuthbert's Nursing Home

What families say

Based on 3 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity74
• Cleanliness65
• Activities & engagement88
• Food quality60
• Healthcare68
• Management & leadership70
• Resident happiness76

What inspectors found

Inspected 2018-12-01 · Report published 2018-12-01 · Inspected 1 times in the last three years

• Is this home safe?

  Good

  {"found":"The Safe domain was rated Good at the October 2018 inspection. This means inspectors were satisfied that people were protected from avoidable harm, that medicines were managed safely, and that staffing levels were sufficient at the time of the visit. The home cares for people with dementia and physical disabilities, both of which increase fall and safety risks, and a Good Safe rating indicates these risks were being managed. No specific safety concerns or enforcement actions are recorded in the available findings.","quotes":[],"family_meaning":"A Good Safe rating gives a reasonable baseline for reassurance, but it was awarded over six years ago. Research from the Good Practice evidence base consistently identifies night-time as the period when safety is most likely to slip u2014 staffing ratios reduce, familiar faces disappear, and people with dementia can become more disoriented. With 74 beds and a mix of nursing and dementia care, you should ask directly how many qualified nurses and care staff are on duty overnight. Agency staff usage is also worth probing: DCC family review data shows that consistency of faces matters enormously to families, and high agency reliance undermines the familiarity that keeps people with dementia settled and safe.","evidence_base":"The IFF Research / Leeds Beckett rapid evidence review (2026) found that learning from incidents u2014 not just recording them u2014 is one of the clearest markers distinguishing genuinely safe homes from those that are merely compliant. Ask to see how a recent fall or incident was reviewed and what changed as a result.","watch_out":"Ask: 'How many registered nurses and care staff are on duty on the dementia unit between 10pm and 7am, and what proportion of your night shifts are covered by agency staff rather than permanent employees?'"}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"The Effective domain was rated Good at the October 2018 inspection. This covers training, care planning, healthcare access, and nutrition. The home lists dementia as a specialism, which implies a level of targeted training for staff. A Good Effective rating requires inspectors to have been satisfied that care plans reflected people's needs and that healthcare u2014 including GP and specialist access u2014 was appropriately arranged. No specific concerns were recorded in this domain.","quotes":[],"family_meaning":"For your parent, 'Effective' is what turns good intentions into good outcomes. It means staff should know your parent's history, preferences, and health needs u2014 not just their diagnosis. DCC family review data shows that dementia-specific care knowledge is one of the themes families mention most when they feel a home is genuinely good. Good Practice evidence emphasises that care plans should be living documents, updated after every significant health change and reviewed regularly with family input. Ask when you visit how often care plans are reviewed, and whether you would be invited to contribute. For a nursing home, clarity around GP access and how quickly a health concern escalates to a doctor is also essential.","evidence_base":"The Good Practice evidence base (IFF / Leeds Beckett, 2026) highlights that dementia training quality varies enormously across homes u2014 the mere presence of training does not guarantee staff can apply it in real situations. Ask what the training covers and whether staff are assessed on how they use it in practice.","watch_out":"Ask: 'Can you show me a recent example of a care plan that was updated after a resident's health changed, and how would I be contacted and involved in that review for my parent?'"}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"The Caring domain was rated Good at the October 2018 inspection. Inspectors will have observed staff interactions, spoken with residents and family members, and reviewed how the home approaches dignity and privacy. A Good Caring rating means the standard of day-to-day kindness and respect met inspection requirements. No concerns about treatment of residents were identified. The home's specialism in dementia care means inspectors will have been looking at how staff respond to residents who cannot clearly express their own needs.","quotes":[],"family_meaning":"The Caring rating is the one that most directly reflects what you will feel when you walk in on an ordinary Tuesday afternoon. DCC family review data shows that staff warmth (57.3% weight) and compassion and dignity (55.2% weight) are by far the most important themes to families choosing a care home u2014 and rightly so. Good Practice evidence is clear that for people with dementia, non-verbal communication matters as much as words: whether a staff member crouches to eye level, uses a calm tone, or takes time to settle someone who is distressed tells you more than any inspection rating. On your visit, watch how staff interact with residents in corridors and communal areas when they do not know you are observing.","evidence_base":"The Good Practice evidence base (IFF / Leeds Beckett, 2026) finds that person-led care requires genuine knowledge of the individual u2014 their life history, preferences, and what brings them comfort u2014 not just compliance with a care plan. Homes rated Outstanding for Caring typically demonstrate this through staff who can speak about residents as people, not patients.","watch_out":"Observe: When you visit, notice whether staff use your parent's preferred name unprompted, whether interactions in shared areas feel unhurried, and how a staff member responds if a resident appears upset or confused while you are present."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Outstanding

  {"found":"The Responsive domain was rated Outstanding at the October 2018 inspection u2014 the only domain to achieve this rating. Outstanding requires inspectors to find specific, evidenced examples of practice that significantly exceeds what is expected. For a home with dementia and physical disability specialisms, this is likely to reflect tailored activities, genuine individualisation of care, and strong responsiveness to changing needs including end-of-life. This is the clearest positive signal in the inspection and suggests real investment in making sure your parent would have a life here, not just a place to stay.","quotes":[],"family_meaning":"An Outstanding Responsive rating is relatively rare and carries real weight. DCC family review data shows that resident happiness (27.1% weight) and activities (21.4% weight) are among the themes families most frequently cite in positive reviews of care homes. Good Practice evidence is clear that for people living with dementia, meaningful occupation u2014 not just structured group activities u2014 is essential to wellbeing. The best homes offer everyday tasks, familiar routines, and one-to-one engagement for people who cannot participate in group settings. The fact that this was rated Outstanding in 2018 is genuinely encouraging, but given the time elapsed, it is worth checking whether the activities team and approach have been maintained.","evidence_base":"The Good Practice evidence base (IFF / Leeds Beckett, 2026) identifies Montessori-based and everyday-task approaches as particularly effective for people with moderate to advanced dementia u2014 giving purpose and familiarity rather than just entertainment. Ask whether the activities team has any specialist dementia engagement training.","watch_out":"Ask: 'Can you show me your activities timetable for last week, and tell me what one-to-one engagement looks like for a resident with advanced dementia who cannot join group activities?'"}

  Verified by inspector

• Is the home well-led?

  Good

  {"found":"The Well-led domain was rated Good at the October 2018 inspection. This covers management visibility, staff culture, governance, and the home's ability to learn and improve. A Good Well-led rating means inspectors were satisfied with the leadership and oversight in place. The registration records list three individuals as registered managers u2014 Mrs Leah Emerson, Mrs Adelle Ryan, and Mrs Barbara Ann Johnson u2014 which is unusual and may reflect a management structure that has evolved over time. Leadership stability is one of the strongest predictors of sustained care quality.","quotes":[],"family_meaning":"Good Practice research is consistent on this point: homes with stable, visible leadership and a culture where staff feel able to raise concerns without fear deliver better outcomes for residents. DCC family review data shows that families value management responsiveness (23.4% weight) and clear communication (11.5% weight) highly. Three registered managers listed on a single registration is worth asking about directly u2014 it may reflect a partnership or shared model, but you want to know who your main point of contact is and how long the current day-to-day manager has been in post. A manager who has been there for two or more years is more likely to know individual residents and to have built a stable staff team.","evidence_base":"The Good Practice evidence base (IFF / Leeds Beckett, 2026) finds that leadership stability is one of the strongest structural predictors of care quality trajectory u2014 homes that have experienced frequent management change in the preceding two years are more likely to show deterioration at subsequent inspection.","watch_out":"Ask: 'Who is the registered manager responsible for day-to-day leadership of the home, how long have they been in post, and how would I raise a concern about my parent's care if I needed to?'"}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The team here supports adults under 65 with physical disabilities alongside older residents who need nursing care. They also provide specialist dementia support, creating an environment where people with different care needs can receive the right help.. Gaps or open questions remain on For residents living with dementia, the nursing team brings clinical expertise to daily care. They work to maintain each person's abilities while providing the medical support that becomes important as dementia progresses. — areas worth probing directly during a visit.