Beechcroft Care Home – Akari Care

What families say

Families describe walking into a place where staff genuinely seem pleased to see them. There's something reassuring about the way the team approaches both residents and visitors — welcoming, personable, and ready to chat. That warmth extends throughout the day, with staff maintaining a friendly presence that helps residents feel comfortable and valued.

Based on 8 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness70
• Activities & engagement68
• Food quality68
• Healthcare70
• Management & leadership72
• Resident happiness70

What inspectors found

Inspected 2020-04-03 · Report published 2020-04-03 · Inspected 4 times in the last three years

• Is this home safe?

  Not yet rated

  {"found":"The inspection rated Safe as Good. No specific detail is provided in the published report about staffing numbers, medicines management, falls recording, infection control practices, or use of agency staff. The home is registered for nursing care, which means a nurse should be present at all times, but the published findings do not confirm this. The improvement from the previous Requires Improvement rating suggests that earlier safety concerns have been addressed.","quotes":[],"family_meaning":"Safety is the foundation of everything else, and the Good rating here is a positive signal after a previous Requires Improvement. However, our Good Practice evidence review (61 studies, March 2026) consistently identifies night staffing as the point where safety most often slips, particularly in homes caring for people with dementia. The published report gives no information about how many staff are on overnight. In our family review data, 14% of positive reviews specifically mention staff attentiveness as a reason for confidence in safety. You cannot assess this from the published report alone, so a visit and direct questioning are essential.","evidence_base":"The IFF Research and Leeds Beckett University rapid evidence review found that agency staff reliance and reduced night staffing ratios are among the most consistent predictors of safety incidents in care homes. Homes that log and act on falls data as a routine quality measure tend to have better safety records over time.","watch_out":"Ask the manager: how many permanent care staff and nursing staff are on duty overnight, and how many of last month's night shifts were covered by agency staff? If the answer is vague or the manager needs to check, that itself tells you something important."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Not yet rated

  {"found":"The inspection rated Effective as Good. No specific findings are published about care plan quality, GP access, dementia training content, food provision, or how the home monitors health changes. The home's registered specialisms include dementia and physical disabilities, which implies relevant training and adapted practice, but the report does not describe what that looks like in day-to-day care.","quotes":[],"family_meaning":"In our family review data, food quality (20.9% weighting) and healthcare access (20.2%) are two of the areas families care most about, yet neither is described in any detail in this published report. The Good Practice evidence base is clear that care plans which are updated regularly and include the person's life history, not just their medical needs, produce better outcomes for people living with dementia. Ask to see how care plans are structured here and whether families are involved in reviewing them. The absence of published detail means you are working with limited information and should treat a visit as essential.","evidence_base":"The rapid evidence review found that care plans used as living documents, reviewed at least monthly with family input, are associated with better person-centred outcomes for people with dementia. Homes where GPs visit regularly rather than only in response to crises tend to catch health changes earlier.","watch_out":"Ask the manager: how often is your parent's care plan formally reviewed, and would you be invited to take part? Ask to see a blank care plan template to understand whether it captures personal history, daily routines, and communication preferences, not just medication lists."}

  Verified by inspector

• Is this home caring?

  Not yet rated

  {"found":"The inspection rated Caring as Good. No specific inspector observations of staff interactions, no quotes from residents or relatives about how they feel treated, and no detail about how the home supports dignity and independence are included in the published report. The rating alone indicates that inspectors were satisfied, but families cannot assess the warmth and character of a home from a rating alone.","quotes":[],"family_meaning":"Staff warmth is the single most important theme in our family review data, mentioned in 57.3% of positive reviews, and compassion and dignity account for a further 55.2%. These are things you can only assess in person. The Good Practice evidence review highlights that for people with advanced dementia, non-verbal communication from staff, tone of voice, pace of movement, eye contact, matters as much as what is said. On a visit, notice whether staff slow down to be at your parent's level, whether they use preferred names, and whether they seem genuinely unhurried.","evidence_base":"The rapid evidence review found that person-led care requires staff to know the individual, not just their diagnosis. Homes where staff can describe a resident's life history, preferences, and communication style tend to score significantly higher on dignity and wellbeing measures.","watch_out":"During your visit, watch an unscripted moment: how does a staff member respond when a resident calls out or becomes unsettled? The quality of that response tells you more about the caring culture than any rating."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Not yet rated

  {"found":"The inspection rated Responsive as Good. No detail is provided about the activities programme, one-to-one engagement, how the home supports people who cannot participate in group activities, or how individual preferences shape daily life. The home's specialism in dementia suggests adapted provision, but the report does not describe what that means in practice for the people who live here.","quotes":[],"family_meaning":"Resident happiness accounts for 27.1% of our family review scoring weight, and activities engagement for 21.4%. Our Good Practice evidence review found that Montessori-based approaches and everyday household tasks, such as folding laundry or watering plants, can sustain engagement and a sense of purpose for people at all stages of dementia, far better than scheduled group entertainment alone. The published report gives no information about whether this home takes that kind of individual approach. If your parent is at an advanced stage of dementia, ask specifically about one-to-one activity and how staff keep them engaged when group sessions are not suitable.","evidence_base":"The rapid evidence review found strong evidence that tailored individual activity, based on a person's life history and interests rather than a generic group timetable, is associated with reduced agitation and improved wellbeing in people living with dementia.","watch_out":"Ask to see last week's actual activity record for a resident with a similar level of need to your parent. A planned timetable on the noticeboard is not the same as evidence of what actually happened."}

  Verified by inspector

• Is the home well-led?

  Not yet rated

  {"found":"The inspection rated Well-led as Good. Mrs Kisnama Devi Radhakissoon is named as the registered manager. The improvement from a previous Requires Improvement rating across the whole home suggests that leadership has driven meaningful change. No detail is provided about manager visibility, staff culture, governance systems, or how the home handles complaints and feedback from families.","quotes":[],"family_meaning":"Our Good Practice evidence review found that leadership stability is one of the strongest predictors of quality trajectory in care homes: homes with a settled manager who has been in post for more than two years tend to improve and sustain that improvement, while homes that change managers frequently often slide back. Communication with families accounts for 11.5% of our family review data weighting. You cannot assess leadership from a published rating alone. Ask how long the current manager has been in post, whether they are on site most days, and how the home would respond if you had a concern about your parent's care.","evidence_base":"The rapid evidence review found that bottom-up leadership cultures, where care staff feel safe to raise concerns without fear of reprisal, are associated with better resident outcomes and more consistent quality over time.","watch_out":"Ask the manager directly: how long have you been in this role, and what was the most significant change you made after the previous inspection? A clear, specific answer suggests genuine ownership of quality. A vague or deflecting answer is worth noting."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on Beechcroft welcomes adults of all ages who need support, including those under 65 with physical disabilities. The home provides specialist dementia care alongside support for physical needs.. Gaps or open questions remain on For residents living with dementia, the combination of friendly staff and constant supervision creates a secure environment. The team understands the importance of both safety measures and human connection in dementia care. — areas worth probing directly during a visit.