Asher Care Ltd
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds25
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions, Physical disabilities
- Last inspected2023-11-11
- Visit Website
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Based on 7 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2023-11-11 · Report published 2023-11-11 · Inspected 4 times in the last three years
Is this home safe?
{"found":"The Safe domain was rated Good at the October 2023 inspection. This indicates inspectors were satisfied with how the home manages risk, staffing, medicines, and infection control for its 25 residents. The home supports people with a wide range of needs, including dementia and physical disabilities, which places particular demands on safe practice. No specific concerns were recorded in the published text. No detail about night staffing ratios, falls management, or agency staff usage is provided in the available report.","quotes":[],"family_meaning":"A Good rating for safety is the minimum you should expect, but it does not tell you the full picture. Good Practice research consistently identifies night staffing as the point where safety most often slips in smaller residential homes. With 25 beds and a mixed-needs group, the ratio of staff to residents after 8pm matters enormously for your parent's safety overnight. The published report does not record those figures, so you will need to ask directly. Agency staff usage is another factor worth probing: homes that rely heavily on agency cover have less consistent care, and consistency is particularly important for people living with dementia.","evidence_base":"The IFF Research and Leeds Beckett University rapid evidence review found that night staffing levels and reliance on agency staff are among the strongest predictors of safety failures in residential dementia care. Homes with stable, permanent night teams consistently show better incident outcomes.","watch_out":"Ask the manager to show you the actual staffing rota for the past two weeks, not a template. Count the number of permanent staff versus agency names on night shifts, and ask what the minimum staffing level is overnight for 25 residents."}
Is the care effective?
{"found":"The Effective domain was rated Good at the October 2023 inspection. This covers whether staff have the right training, whether care plans are detailed and kept up to date, whether your parent's health needs are monitored, and whether food and nutrition are well managed. The home lists dementia and learning disabilities among its specialisms, which suggests staff are expected to have relevant training in these areas. No specific detail about training content, care plan review frequency, GP access, or food quality is included in the published report.","quotes":[],"family_meaning":"A Good rating in this domain means inspectors were broadly satisfied with training and care planning, but the absence of specific evidence makes it hard to know how well the home really knows your parent as an individual. Our family review data shows that food quality features in 20.9% of positive reviews, making it a reliable signal of genuine care. Good Practice research highlights that care plans should be living documents, updated with families after any significant change. Ask whether your parent's plan would capture not just medical history but personal preferences, routines, and communication style. For a home supporting people with dementia and learning disabilities, that individual knowledge is not a nice extra; it is essential.","evidence_base":"The Leeds Beckett rapid evidence review found that dementia-specific training covering non-verbal communication and behavioural support significantly improves resident outcomes and reduces distress incidents. Generic care training alone is not sufficient for a home with a dementia specialism.","watch_out":"Ask the manager what specific dementia training staff have completed in the last 12 months, who delivered it, and whether it included practical communication skills. Then ask to see a sample care plan (anonymised) to judge for yourself whether it reads like a real person or a checklist."}
Is this home caring?
{"found":"The Caring domain was rated Good at the October 2023 inspection. This covers whether staff treat the people who live here with warmth, respect, and dignity. A Good rating in this area means inspectors were satisfied with the overall culture of care. The home supports adults of varying ages and with a range of conditions, which requires staff to adapt their approach to each individual. No direct quotes from residents or relatives are included in the published report, and no specific inspector observations of staff interactions are recorded.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, cited in 57.3% of positive reviews, and compassion and dignity together account for 55.2%. These are the things families notice most and remember longest. The inspection confirms a Good standard was met, but without specific observations or resident testimony it is impossible to know from the report alone how warm the day-to-day interactions really are. This is the domain where a visit tells you far more than any report can. Watch whether staff use your parent's preferred name without being prompted, whether they speak to residents at eye level, and whether interactions feel unhurried.","evidence_base":"Good Practice research emphasises that non-verbal communication matters as much as verbal interaction for people with dementia. Staff who crouch to eye level, maintain calm body language, and avoid rushing personal care significantly reduce anxiety and distress in residents with advanced cognitive impairment.","watch_out":"When you visit, sit quietly in a communal area for 15 minutes without announcing yourself. Watch how staff greet the people who live there, whether they use names, whether they stop and make eye contact, and whether anyone appears to be waiting a long time for attention."}
Is the home responsive?
{"found":"The Responsive domain was rated Good at the October 2023 inspection. This covers whether the home tailors its care to individual needs, whether there is a meaningful activity programme, whether people can maintain their independence, and whether end-of-life care is planned. The home's range of specialisms suggests it supports people with quite different needs and abilities. No detail about the activity programme, one-to-one engagement, or end-of-life planning is included in the published report.","quotes":[],"family_meaning":"Activities and resident happiness together account for nearly half of the positive signals in our family review data (21.4% and 27.1% respectively). A Good rating here is encouraging, but the absence of any specific detail means you cannot know from the report alone whether your parent would have a meaningful daily life in this home. Good Practice research is clear that group activities alone are not enough, particularly for people with dementia or learning disabilities. What matters is whether staff can engage your parent one to one, using familiar routines, household tasks, or personal interests, on days when group activities are not accessible to them. The range of needs in a 25-bed home with multiple specialisms makes individual tailoring both more important and more challenging.","evidence_base":"The Leeds Beckett rapid evidence review found that Montessori-based and individually tailored activity approaches, including familiar everyday tasks such as folding, sorting, and simple cooking, produce significantly better wellbeing outcomes than structured group programmes alone, particularly for people with moderate to advanced dementia.","watch_out":"Ask the activity coordinator to describe what they did last Tuesday with a resident who could not join the group session. If the answer is vague or defaults to television, that is a meaningful signal about the depth of individual engagement in this home."}
Is the home well-led?
{"found":"The Well-led domain was rated Good at the October 2023 inspection. The home is run by Asher Care Ltd, with Mrs Tracey Ann Mills named as Registered Manager and Mr Alistair Whitmoor-Pryer as Nominated Individual. A named, accountable manager is a positive structural indicator. No information is provided in the published report about how long the manager has been in post, how staff are supported to raise concerns, or how the home acts on feedback from residents and families.","quotes":[],"family_meaning":"Management stability is one of the strongest predictors of consistent care quality over time. Our family review data shows that communication with management features in 11.5% of positive reviews, and Good Practice research confirms that homes with stable, visible leadership tend to maintain standards more reliably than those with frequent manager turnover. The Good rating here is reassuring, but the published report gives no indication of how long the current manager has been in post or whether there have been recent staffing changes. For a home supporting people with complex needs including dementia and mental health conditions, a settled and confident management team matters significantly for your parent's day-to-day experience.","evidence_base":"The Leeds Beckett rapid evidence review found that leadership stability is one of the strongest predictors of care quality trajectory. Homes where the registered manager has been in post for more than two years consistently show better staff retention, lower agency reliance, and fewer safeguarding concerns.","watch_out":"Ask the manager directly how long they have been in their current post, whether there have been significant staffing changes in the last six months, and how they would contact you if they had a concern about your parent's wellbeing. The quality and specificity of their answer tells you a great deal about the culture of this home."}
Source: CQC inspection report →
What the evidence base says
Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The team here supports adults of all ages with dementia, learning disabilities, mental health conditions and physical disabilities. They work with both younger adults under 65 and older residents who need specialist residential care.. Gaps or open questions remain on Dementia care is one of several specialisms at Asher Care. The home accepts residents with different types and stages of dementia, providing appropriate support within their residential setting. — areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Asher Care received a Good rating across all five inspection domains, which is a solid baseline. However, the published report provides very little specific detail, so scores reflect a confirmed Good with limited supporting evidence rather than strong, observed specifics.
Homes in South West typically score 68–82.Worth a visit
Asher Care, on Ashburton Road in Newton Abbot, was rated Good across all five inspection domains at its most recent inspection in October 2023. The home provides residential care for up to 25 people and covers a broad range of needs including dementia, learning disabilities, mental health conditions, and physical disabilities. A clear management structure is in place, with a named Registered Manager and Nominated Individual identified in the report. The main limitation of this report is that the published text contains very little specific detail beyond the domain ratings themselves. There are no direct quotes from residents or relatives, no inspector observations of staff interactions, and no specific examples of care practice. A Good rating is meaningful and reassuring, but it tells you less than it should about day-to-day life for your parent. Before making a decision, visit in person, ask to see staffing rotas and activity records, and speak to the manager about how the home supports people with your parent's specific needs.
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In Their Own Words
How Asher Care Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Support for complex needs in Newton Abbot's countryside
Residential home in Newton Abbot: True Peace of Mind
Asher Care in Newton Abbot offers residential support for people with a wide range of needs, from learning disabilities to dementia. The home welcomes both younger and older adults who need specialist care. Set in the South West countryside, this home provides a clean, settled environment where residents can feel comfortable.
Who they care for
The team here supports adults of all ages with dementia, learning disabilities, mental health conditions and physical disabilities. They work with both younger adults under 65 and older residents who need specialist residential care.
Dementia care is one of several specialisms at Asher Care. The home accepts residents with different types and stages of dementia, providing appropriate support within their residential setting.
“If you'd like to learn more about their approach to complex care needs, the team at Asher Care welcomes visits from families.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
