Adalah Rest Home Ltd

What families say

Families describe finding their relatives engaged in craft activities or chatting with other residents who've become friends. The private spaces throughout the home give visitors comfortable spots to spend quality time together, away from the busier communal areas.

Based on 5 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth70
• Compassion & dignity70
• Cleanliness70
• Activities & engagement60
• Food quality60
• Healthcare65
• Management & leadership72
• Resident happiness65

What inspectors found

Inspected 2021-12-17 · Report published 2021-12-17 · Inspected 5 times in the last three years

• Is this home safe?

  Not yet rated

  {"found":"The Safe domain was rated Good at the October 2024 inspection. This covers staffing levels, medicines management, falls prevention, infection control, and how the home responds to safeguarding concerns. The published report does not include specific observations or data points for this domain. The improvement from a previous Requires Improvement rating suggests that earlier concerns have been addressed, but the detail of what changed is not available in the published text.","quotes":[],"family_meaning":"A Good safety rating is reassuring, particularly when the home has previously been rated Requires Improvement. It means inspectors found that the basic structures of safe care were in place. However, the Good Practice evidence base identifies night staffing as the point where safety most commonly slips in residential homes, and the published report gives no information about overnight staffing ratios. For a 35-bed home with a dementia specialism, knowing how many staff are present after 8pm is one of the most important questions you can ask. Our review data also shows that families consistently raise concerns about agency staff use, because unfamiliar faces are unsettling for people living with dementia.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review found that night staffing ratios and reliance on agency staff are the two factors most strongly associated with safety incidents in care homes for people living with dementia. Neither is addressed in this published report.","watch_out":"Ask the manager to show you the actual staffing rota for the last two weeks, not the planned template. Count how many permanent staff names appear on night shifts compared to agency workers, and ask what the minimum staffing level is overnight for all 35 residents."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Not yet rated

  {"found":"The Effective domain was rated Good at the October 2024 inspection. This domain covers whether staff have the right training, whether care plans are detailed and kept up to date, whether residents have access to GPs and other health professionals, and whether food and nutrition are well managed. No specific findings, examples, or observations are included in the available inspection text for this domain.","quotes":[],"family_meaning":"Effectiveness in a dementia care home is largely invisible until something goes wrong, which is exactly why the Good Practice evidence emphasises care plans as living documents rather than paperwork filed away. If your parent moves in and their needs change, the care plan should change with them, and you should be part of that conversation. The home's dementia specialism registration means they should have structured training in place for all staff, but the published report gives no detail about what that training covers or how recently it was completed. Food quality is one of the clearest windows into how well a home knows its residents, because getting nutrition right for someone with dementia requires knowing that person as an individual.","evidence_base":"The Good Practice evidence review found that dementia training which is specific to individual needs and regularly updated is consistently associated with better care outcomes, while generic or infrequently refreshed training shows little measurable effect.","watch_out":"Ask the manager how often care plans are formally reviewed, whether you would be invited to those reviews, and what dementia-specific training all staff complete before working unsupervised with residents."}

  Verified by inspector

• Is this home caring?

  Not yet rated

  {"found":"The Caring domain was rated Good at the October 2024 inspection. This covers how staff treat residents, whether dignity and privacy are respected, whether residents are supported to make their own choices, and whether staff show genuine warmth in their interactions. The published report contains no direct inspector observations, no resident quotes, and no specific examples for this domain.","quotes":[],"family_meaning":"Staff warmth is the single most mentioned theme in our family review data, appearing in 57.3% of positive reviews. It is also the hardest thing to assess from a published report alone, which makes a visit essential. The Good Practice evidence is clear that for people living with dementia, non-verbal communication matters as much as words: the pace at which a carer approaches, whether they make eye contact, whether they use your parent's preferred name. These are things you can only see for yourself. The improvement from a previous Requires Improvement rating is encouraging, but you should form your own view by spending time in the communal areas and watching how staff interact with residents who are not directly being cared for at that moment.","evidence_base":"The Good Practice evidence review found that person-led care, meaning staff who know each resident's history, preferences, and communication style, is associated with significantly lower rates of distress in people living with dementia compared to task-focused approaches.","watch_out":"During your visit, sit in the main lounge for 20 minutes and watch what happens when a resident becomes unsettled or asks for help. Note whether staff respond quickly, whether they crouch to eye level, and whether they use the resident's name."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Not yet rated

  {"found":"The Responsive domain was rated Good at the October 2024 inspection. This covers whether the home offers meaningful activities tailored to individual residents, whether residents' personal histories and preferences are reflected in their care, and whether end-of-life care is planned in advance. No specific activities, individual engagement examples, or end-of-life planning detail is included in the published report text.","quotes":[],"family_meaning":"Activities are mentioned in 21.4% of positive family reviews, but the quality difference between homes lies not in the group programme on the noticeboard but in what happens for residents who cannot join a group. For someone in the later stages of dementia, a one-to-one conversation, a familiar household task, or simply having a staff member sit with them matters more than a communal session. The published report gives no detail about how the home approaches individual engagement, so this is an area where you need to ask directly and observe carefully. Resident happiness, which appears in 27.1% of our positive reviews, is also largely invisible in this report.","evidence_base":"The Good Practice evidence review found that Montessori-based and everyday-task approaches to activity, such as folding laundry or tending plants, are associated with greater engagement and reduced agitation in people with moderate to advanced dementia compared to traditional group activity programmes.","watch_out":"Ask to see the activity records from the last four weeks, not just the planned schedule. Ask specifically what is offered to residents who are unable to participate in group sessions, and how often one-to-one time is recorded in care notes."}

  Verified by inspector

• Is the home well-led?

  Not yet rated

  {"found":"The Well-led domain was rated Good at the October 2024 inspection. Miss Jennifer Irene Louise Read is confirmed as the registered manager, and Mr Karmjeet Singh Kandola is the nominated individual. Good leadership was previously absent or insufficient, given the earlier Requires Improvement rating, so the improvement to Good across all domains suggests that management has driven meaningful change. No detail about governance processes, staff culture, audit systems, or management visibility is included in the published text.","quotes":[],"family_meaning":"Management stability is one of the strongest predictors of care quality over time, according to the Good Practice evidence base. The fact that there is a named registered manager in post, and that the home has improved from Requires Improvement to Good, suggests that leadership has been active and effective. What you cannot tell from the published report is how long the current manager has been in post, whether staff feel supported and able to raise concerns, or how the home handles complaints. Communication with families is mentioned in 11.5% of our positive reviews and is often the first thing to break down when a home comes under pressure, so understanding how the manager keeps families informed is an important question.","evidence_base":"The Good Practice evidence review found that homes where managers are visible on the floor daily, and where staff feel safe to raise concerns without fear, consistently outperform homes with similar ratings but more remote or office-based leadership.","watch_out":"Ask the manager how long they have been in post, whether the same leadership team oversaw the improvement from Requires Improvement, and how they communicate with families when something changes with a resident's health or behaviour."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home provides specialist dementia care alongside general support for adults over 65.. Gaps or open questions remain on Staff here understand the specific challenges dementia brings, working to maintain routines and connections that help residents feel secure and engaged throughout their day. — areas worth probing directly during a visit.