Queen Elizabeth Park Private Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds77
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2018-03-03
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe finding it easy to visit here, with staff who know residents well and respond quickly when help is needed. The atmosphere feels relaxed and informal, with spaces where you can spend proper time together.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement75
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2018-03-03
Is this home safe?
Is the care effective?
Effective was rated Good at the February 2021 inspection. This domain covers care planning, dementia training, healthcare coordination, and food. The published summary does not describe specific examples of care plan content, training records reviewed, GP access arrangements, or mealtime observations. A Good rating indicates inspectors were broadly satisfied, but without the full report text, it is not possible to identify what specific evidence they found. No concerns were recorded for this domain.Is this home caring?
Caring was rated Good at the February 2021 inspection. This domain covers staff warmth, dignity, privacy, and how staff treat the people in their care. The published summary does not include any specific inspector observations about staff interactions, no resident or relative quotes, and no examples of how privacy and dignity were maintained. A Good rating indicates inspectors found no concerns and saw broadly positive practice, but the level of detail available is limited.Is the home responsive?
Responsive was rated Outstanding at the February 2021 inspection. This is the highest rating inspectors can award and is given only when there is specific, strong evidence that a home goes beyond expected practice in tailoring its approach to individual people. The published summary does not reproduce the specific evidence inspectors found, so it is not possible to describe exactly what was observed. However, an Outstanding rating in this domain is particularly significant for a home that specialises in dementia care, as it suggests inspectors found individualised engagement rather than a one-size-fits-all activity programme. A monitoring review in July 2023 found no reason to change this rating.Is the home well-led?
Well-led was rated Good at the February 2021 inspection. A named Registered Manager, Mrs Heather Irene De-Ninis, and a Nominated Individual, Mrs Nicola Coveney, are both recorded on the registration. The published summary does not describe specific examples of leadership visibility, staff culture, governance arrangements, or how the home responds to feedback. A Good rating indicates inspectors were satisfied with leadership and accountability at the time of inspection. No concerns were recorded for this domain.
Source: CQC inspection report →
What the evidence base says
The home cares for adults over 65 and has specific experience supporting people living with dementia. For residents with dementia, the structured daily activities programme helps provide routine and stimulation. Staff work to understand each person's individual needs and preferences. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Queen Elizabeth Park holds a Good overall rating with an Outstanding rating for Responsiveness, which is a strong signal for families considering a home for someone with dementia. However, the published inspection text provides very limited specific detail across most themes, which means many scores reflect the rating grade rather than observed evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families describe finding it easy to visit here, with staff who know residents well and respond quickly when help is needed. The atmosphere feels relaxed and informal, with spaces where you can spend proper time together.
What inspectors have recorded
Staff here seem particularly attentive to individual needs, with families noticing how quickly they respond to requests. While the home has faced some challenges with more complex medical needs, the team shows real dedication to the residents they support.
How it sits against good practice
If you're looking for somewhere that values keeping residents engaged and connected, Queen Elizabeth Park could be worth exploring for your family.
Worth a visit
Queen Elizabeth Park, at 1-72 Hallowes Close in Guildford, was rated Good overall at its last inspection in February 2021, with an Outstanding rating for Responsiveness. That Outstanding rating is meaningful: inspectors award it only when they find specific, strong evidence that a home tailors its approach to individual people, which is particularly important if your parent is living with dementia. The home is registered to provide nursing care for up to 77 people, including those with dementia, and has a named Registered Manager and Nominated Individual on record. The main uncertainty here is the age of the evidence. The inspection was carried out in February 2021, and a monitoring review in July 2023 found no reason to change the ratings, but that review was based on data rather than a fresh visit. A lot can change in a care home over several years, including staffing, management, and the physical environment. When you visit, ask the manager whether the same Registered Manager is still in post, request to see the most recent staffing rota (not a template, the actual rota for last week), and count permanent versus agency names on the night shifts. The Outstanding Responsive rating is a strong starting point, but you will need to fill in the gaps the published report leaves open.
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In Their Own Words
How Queen Elizabeth Park Private Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where daily activities bring structure and purpose to each day
Compassionate Care in Guildford at Queen Elizabeth Park
For families considering Queen Elizabeth Park in Guildford, you'll find a care home that puts real emphasis on keeping residents engaged throughout the day. The home specialises in caring for adults over 65, including those living with dementia, with a programme of activities that helps create routine and connection.
Who they care for
The home cares for adults over 65 and has specific experience supporting people living with dementia.
For residents with dementia, the structured daily activities programme helps provide routine and stimulation. Staff work to understand each person's individual needs and preferences.
“If you're looking for somewhere that values keeping residents engaged and connected, Queen Elizabeth Park could be worth exploring for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Queen Elizabeth Park holds a Good overall rating with an Outstanding rating for Responsiveness, which is a strong signal for families considering a home for someone with dementia. However, the published inspection text provides very limited specific detail across most themes, which means many scores reflect the rating grade rather than observed evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families describe finding it easy to visit here, with staff who know residents well and respond quickly when help is needed. The atmosphere feels relaxed and informal, with spaces where you can spend proper time together.
What inspectors have recorded
Staff here seem particularly attentive to individual needs, with families noticing how quickly they respond to requests. While the home has faced some challenges with more complex medical needs, the team shows real dedication to the residents they support.
How it sits against good practice
If you're looking for somewhere that values keeping residents engaged and connected, Queen Elizabeth Park could be worth exploring for your family.
Worth a visit
Queen Elizabeth Park, at 1-72 Hallowes Close in Guildford, was rated Good overall at its last inspection in February 2021, with an Outstanding rating for Responsiveness. That Outstanding rating is meaningful: inspectors award it only when they find specific, strong evidence that a home tailors its approach to individual people, which is particularly important if your parent is living with dementia. The home is registered to provide nursing care for up to 77 people, including those with dementia, and has a named Registered Manager and Nominated Individual on record. The main uncertainty here is the age of the evidence. The inspection was carried out in February 2021, and a monitoring review in July 2023 found no reason to change the ratings, but that review was based on data rather than a fresh visit. A lot can change in a care home over several years, including staffing, management, and the physical environment. When you visit, ask the manager whether the same Registered Manager is still in post, request to see the most recent staffing rota (not a template, the actual rota for last week), and count permanent versus agency names on the night shifts. The Outstanding Responsive rating is a strong starting point, but you will need to fill in the gaps the published report leaves open.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Queen Elizabeth Park Private Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Queen Elizabeth Park Private Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where daily activities bring structure and purpose to each day
Compassionate Care in Guildford at Queen Elizabeth Park
For families considering Queen Elizabeth Park in Guildford, you'll find a care home that puts real emphasis on keeping residents engaged throughout the day. The home specialises in caring for adults over 65, including those living with dementia, with a programme of activities that helps create routine and connection.
Who they care for
The home cares for adults over 65 and has specific experience supporting people living with dementia.
For residents with dementia, the structured daily activities programme helps provide routine and stimulation. Staff work to understand each person's individual needs and preferences.
Management & ethos
Staff here seem particularly attentive to individual needs, with families noticing how quickly they respond to requests. While the home has faced some challenges with more complex medical needs, the team shows real dedication to the residents they support.
The home & environment
The home has been recently refurbished and visitors often comment on how bright and clean everything looks. There's attention to the basics that matter — keeping communal areas fresh and maintaining the building well.
“If you're looking for somewhere that values keeping residents engaged and connected, Queen Elizabeth Park could be worth exploring for your family.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
