Holyrood House Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds85
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities
- Last inspected2022-03-09
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe finding genuine warmth here, with staff who spend real time with residents — especially those too frail to join in activities. The atmosphere feels supportive rather than clinical, with people appreciating the compassionate approach that extends through both day and night shifts.
The eight family priority themes
- Staff warmth70
- Compassion & dignity72
- Cleanliness65
- Activities & engagement60
- Food quality55
- Healthcare60
- Management & leadership74
- Resident happiness68
What inspectors found
Inspected 2022-03-09
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the January 2022 inspection. This domain covers training, care planning, healthcare access, and nutrition. A Good rating suggests inspectors were broadly satisfied that staff knew what they were doing and that care plans and healthcare arrangements met the required standard. The home supports people with dementia, mental health conditions, and physical disabilities, so effective, individualised care planning is particularly important. The published summary does not include specific examples of what inspectors observed to support this rating.Is this home caring?
The Caring domain was rated Good at the January 2022 inspection. This domain covers warmth, dignity, respect, and whether the people who live in the home are treated as individuals. A Good rating indicates inspectors were satisfied with the quality of interactions between staff and residents. The home's improvement from its previous overall Requires Improvement rating suggests the caring culture may have strengthened under current leadership. However, the published summary contains no specific inspector observations, resident quotes, or family testimony to illustrate what Good looks like in practice at this home.Is the home responsive?
The Responsive domain was rated Good at the January 2022 inspection. This domain covers whether the home tailors care to individual needs, provides meaningful activities, and handles complaints well. It also includes how the home supports people at the end of their life. A Good rating suggests inspectors were satisfied with these areas at the time of assessment. The home's specialisms include dementia and mental health conditions, which require particularly individualised and flexible responsiveness. No specific detail on activity programmes, individual engagement, or complaints handling is available in the published text.Is the home well-led?
The Well-led domain was rated Good at the January 2022 inspection. The home is run by Crown Care VI Limited, with a registered manager and a nominated individual in place. A Good rating for Well-led suggests inspectors found a functioning governance structure, a positive culture, and evidence that the home monitors and improves its own practice. The improvement from the previous overall rating of Requires Improvement indicates the management team has driven meaningful change. A July 2023 monitoring review found no evidence requiring a reassessment of the rating. The published text does not include specific examples of leadership behaviours, staff voice, or quality assurance processes.
Source: CQC inspection report →
What the evidence base says
The home cares for adults of all ages, including those under 65, with particular experience in dementia, mental health conditions and physical disabilities. For those living with dementia, the team shows real understanding of how to maintain dignity and connection, particularly during the later stages when traditional activities become less accessible. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Holyrood House scores 72 out of 100, reflecting genuine strengths in caring, responsiveness, and leadership, but pulled down by a Requires Improvement rating for safety that families cannot ignore. The inspection text is brief and lacks the specific observations, direct quotes, and detail that would push this score higher.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe finding genuine warmth here, with staff who spend real time with residents — especially those too frail to join in activities. The atmosphere feels supportive rather than clinical, with people appreciating the compassionate approach that extends through both day and night shifts.
What inspectors have recorded
What stands out is how well the team coordinates medical care. Families report much better GP involvement and specialist support than they experienced at home, with district nurses and nutritionists brought in when needed. Staff are consistently described as empathetic and available when families need them most.
How it sits against good practice
Sometimes the measure of a care home is how they handle the moments that matter most.
Worth a visit
Holyrood House Care Home in Knottingley was rated Good overall at its inspection in January 2022, having previously been rated Requires Improvement. Inspectors rated the home Good for Effective, Caring, Responsive, and Well-led, which covers how staff treat the people who live there, how care is planned, and whether the home is well run. The improvement from the previous rating is a positive signal and suggests the leadership team has addressed earlier concerns. The one area that cannot be overlooked is Safety, which remained at Requires Improvement. This means inspectors found something in the safe running of the home that was not yet good enough, though the published summary does not set out the specific reasons. Given the home supports 85 people, including those living with dementia, this matters. On your first visit, ask the manager directly what the Safe rating was for and what has changed since the inspection in early 2022. The inspection is now over two years old, so also ask whether there has been a more recent assessment or monitoring visit.
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In Their Own Words
How Holyrood House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families find comfort during life's most difficult moments
Residential home in Knottingley: True Peace of Mind
When you're facing the hardest decisions about care, you need somewhere that understands what really matters. Holyrood House in Knottingley has earned the trust of families during their most vulnerable times. This modern care home supports people with dementia, mental health conditions and physical disabilities, alongside general care for those over and under 65.
Who they care for
The home cares for adults of all ages, including those under 65, with particular experience in dementia, mental health conditions and physical disabilities.
For those living with dementia, the team shows real understanding of how to maintain dignity and connection, particularly during the later stages when traditional activities become less accessible.
“Sometimes the measure of a care home is how they handle the moments that matter most.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Holyrood House scores 72 out of 100, reflecting genuine strengths in caring, responsiveness, and leadership, but pulled down by a Requires Improvement rating for safety that families cannot ignore. The inspection text is brief and lacks the specific observations, direct quotes, and detail that would push this score higher.
Homes in Yorkshire & Humberside typically score 68–82.The three-lens summary
What families tell us
Families describe finding genuine warmth here, with staff who spend real time with residents — especially those too frail to join in activities. The atmosphere feels supportive rather than clinical, with people appreciating the compassionate approach that extends through both day and night shifts.
What inspectors have recorded
What stands out is how well the team coordinates medical care. Families report much better GP involvement and specialist support than they experienced at home, with district nurses and nutritionists brought in when needed. Staff are consistently described as empathetic and available when families need them most.
How it sits against good practice
Sometimes the measure of a care home is how they handle the moments that matter most.
Worth a visit
Holyrood House Care Home in Knottingley was rated Good overall at its inspection in January 2022, having previously been rated Requires Improvement. Inspectors rated the home Good for Effective, Caring, Responsive, and Well-led, which covers how staff treat the people who live there, how care is planned, and whether the home is well run. The improvement from the previous rating is a positive signal and suggests the leadership team has addressed earlier concerns. The one area that cannot be overlooked is Safety, which remained at Requires Improvement. This means inspectors found something in the safe running of the home that was not yet good enough, though the published summary does not set out the specific reasons. Given the home supports 85 people, including those living with dementia, this matters. On your first visit, ask the manager directly what the Safe rating was for and what has changed since the inspection in early 2022. The inspection is now over two years old, so also ask whether there has been a more recent assessment or monitoring visit.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Holyrood House Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Holyrood House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where families find comfort during life's most difficult moments
Residential home in Knottingley: True Peace of Mind
When you're facing the hardest decisions about care, you need somewhere that understands what really matters. Holyrood House in Knottingley has earned the trust of families during their most vulnerable times. This modern care home supports people with dementia, mental health conditions and physical disabilities, alongside general care for those over and under 65.
Who they care for
The home cares for adults of all ages, including those under 65, with particular experience in dementia, mental health conditions and physical disabilities.
For those living with dementia, the team shows real understanding of how to maintain dignity and connection, particularly during the later stages when traditional activities become less accessible.
Management & ethos
What stands out is how well the team coordinates medical care. Families report much better GP involvement and specialist support than they experienced at home, with district nurses and nutritionists brought in when needed. Staff are consistently described as empathetic and available when families need them most.
The home & environment
The building itself is modern and thoughtfully designed, with underfloor heating throughout and wide corridors that make getting around easier. There's a coffee shop and bar for socializing, and families particularly value how flexible the kitchen team are — they'll prepare dishes to order when someone's appetite needs encouraging.
“Sometimes the measure of a care home is how they handle the moments that matter most.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
