Coastal Lodge
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Eating disorders, Mental health conditions, Physical disabilities, Sensory impairment, Substance misuse problems
- Last inspected2018-08-08
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families whose relatives have stayed for rehabilitation after hospital discharge describe the atmosphere as welcoming and friendly. People mention that the admission process feels smooth and that staff help new residents settle in during their first days.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness60
- Activities & engagement50
- Food quality50
- Healthcare60
- Management & leadership65
- Resident happiness55
What inspectors found
Inspected 2018-08-08
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the inspection of 14 March 2025. No specific detail about care planning, training, healthcare access, or food provision is included in the published report text. A Good rating indicates that inspectors were satisfied with the home's effectiveness in these areas, but the detail that would allow families to assess this independently is not available from the published findings.Is this home caring?
The Caring domain was rated Good at the inspection of 14 March 2025. The published report text does not include specific observations about staff interactions, dignity, use of preferred names, or how the home responds to distress. A Good rating in this domain is an important signal, but without specific inspector observations or resident and family testimony it is not possible to describe in detail what this looks like day to day at Coastal Lodge.Is the home responsive?
The Responsive domain was rated Good at the inspection of 14 March 2025. No specific detail about the activity programme, individual engagement, or end-of-life planning is included in the published report text. Given that Coastal Lodge supports people with a wide range of needs including dementia, mental health conditions, and physical disabilities, the question of how well the home tailors its provision to individuals is particularly important and cannot be answered from the published findings alone.Is the home well-led?
The Well-led domain was rated Good at the inspection of 14 March 2025. Miss Sharron Ann Fitzgerald is named as the registered manager and Mrs Marianne Wanstall as the nominated individual for the provider, Tricuro Ltd. The published report does not include specific observations about the manager's visibility, staff culture, governance processes, or how the home responds to complaints and incidents. The Good rating indicates inspectors were satisfied with leadership, but without specific evidence this cannot be assessed in detail.
Source: CQC inspection report →
What the evidence base says
The home supports people with physical disabilities, mental health conditions, sensory impairments and substance misuse problems. They take residents both under and over 65, including those needing eating disorder support. Coastal Lodge lists dementia among its specialisms. Given the serious concerns some families have raised about care quality, anyone considering the home for a relative with dementia should visit thoroughly and ask detailed questions about their approach. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Coastal Lodge was rated Good across all five domains at its most recent inspection in March 2025, which is a positive baseline. However, the published report text provides limited specific detail, so scores reflect that general positive rating rather than strong specific evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families whose relatives have stayed for rehabilitation after hospital discharge describe the atmosphere as welcoming and friendly. People mention that the admission process feels smooth and that staff help new residents settle in during their first days.
What inspectors have recorded
The therapy teams, particularly occupational therapy and physiotherapy staff, receive praise for their structured approach to rehabilitation programmes. However, some families of longer-term residents have expressed significant concerns about care standards and communication.
How it sits against good practice
If you're considering Coastal Lodge, it's worth speaking directly with current families and asking specific questions about the type of care your relative would need.
Worth a visit
Coastal Lodge on Knyveton Road in Bournemouth was rated Good across all five domains at its most recent inspection, completed on 14 March 2025 and published 15 April 2025. The home is run by Tricuro Ltd and has a named registered manager in post. It supports up to 40 people across a wide range of needs including dementia, mental health conditions, and physical disabilities. The main limitation here is that the published report text provides very little specific detail about what inspectors actually observed. A Good rating is meaningful and should give you some reassurance, but it does not tell you whether staff use your parent's preferred name, whether the activity programme reaches people with advanced dementia, or what night staffing looks like. Before committing, visit in person, ideally around a mealtime or during an activity session, and use the checklist questions above to fill the gaps the published findings leave open.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Coastal Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Rehabilitation support and complex care in seaside Bournemouth
Residential home in Bournemouth: True Peace of Mind
Coastal Lodge in Bournemouth provides both short-term rehabilitation and longer-term residential care for people with a wide range of needs. The home sits in a well-connected area with good transport links, making it easy for families to visit. While some families have shared positive experiences of rehabilitation care, others have raised serious concerns about the quality of longer-term support.
Who they care for
The home supports people with physical disabilities, mental health conditions, sensory impairments and substance misuse problems. They take residents both under and over 65, including those needing eating disorder support.
Coastal Lodge lists dementia among its specialisms. Given the serious concerns some families have raised about care quality, anyone considering the home for a relative with dementia should visit thoroughly and ask detailed questions about their approach.
“If you're considering Coastal Lodge, it's worth speaking directly with current families and asking specific questions about the type of care your relative would need.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Coastal Lodge was rated Good across all five domains at its most recent inspection in March 2025, which is a positive baseline. However, the published report text provides limited specific detail, so scores reflect that general positive rating rather than strong specific evidence.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families whose relatives have stayed for rehabilitation after hospital discharge describe the atmosphere as welcoming and friendly. People mention that the admission process feels smooth and that staff help new residents settle in during their first days.
What inspectors have recorded
The therapy teams, particularly occupational therapy and physiotherapy staff, receive praise for their structured approach to rehabilitation programmes. However, some families of longer-term residents have expressed significant concerns about care standards and communication.
How it sits against good practice
If you're considering Coastal Lodge, it's worth speaking directly with current families and asking specific questions about the type of care your relative would need.
Worth a visit
Coastal Lodge on Knyveton Road in Bournemouth was rated Good across all five domains at its most recent inspection, completed on 14 March 2025 and published 15 April 2025. The home is run by Tricuro Ltd and has a named registered manager in post. It supports up to 40 people across a wide range of needs including dementia, mental health conditions, and physical disabilities. The main limitation here is that the published report text provides very little specific detail about what inspectors actually observed. A Good rating is meaningful and should give you some reassurance, but it does not tell you whether staff use your parent's preferred name, whether the activity programme reaches people with advanced dementia, or what night staffing looks like. Before committing, visit in person, ideally around a mealtime or during an activity session, and use the checklist questions above to fill the gaps the published findings leave open.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Coastal Lodge measures up against the other homes you’re considering. Free account.
In Their Own Words
How Coastal Lodge describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Rehabilitation support and complex care in seaside Bournemouth
Residential home in Bournemouth: True Peace of Mind
Coastal Lodge in Bournemouth provides both short-term rehabilitation and longer-term residential care for people with a wide range of needs. The home sits in a well-connected area with good transport links, making it easy for families to visit. While some families have shared positive experiences of rehabilitation care, others have raised serious concerns about the quality of longer-term support.
Who they care for
The home supports people with physical disabilities, mental health conditions, sensory impairments and substance misuse problems. They take residents both under and over 65, including those needing eating disorder support.
Coastal Lodge lists dementia among its specialisms. Given the serious concerns some families have raised about care quality, anyone considering the home for a relative with dementia should visit thoroughly and ask detailed questions about their approach.
Management & ethos
The therapy teams, particularly occupational therapy and physiotherapy staff, receive praise for their structured approach to rehabilitation programmes. However, some families of longer-term residents have expressed significant concerns about care standards and communication.
The home & environment
The building itself is described as clean, secure and well-maintained, with accessible parking for visitors. Some families have praised the variety and quality of the food on offer, though at least one older resident felt the menus weren't quite right for their age group.
“If you're considering Coastal Lodge, it's worth speaking directly with current families and asking specific questions about the type of care your relative would need.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
