Jubilee House

Who they care for

The home cares for adults over 65, including those living with dementia.

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Who they care for

• {"_thumbnail_id":"378587","county":"Warwickshire","_county":"field_6984c81707f16","postcode":"CV31 3JY","_postcode":"field_6984c857ad520","headline":"Residential home in Leamington Spa: True Peace of Mind","_headline":"field_6984c8d0ad52b","description":"Jubilee House Care Home is a care home near Leamington Spa in the West Midlands. Bright modern spaces where residents find comfort and connection","_description":"field_6984c901ad530","gmb_name":"Jubilee House","_gmb_name":"field_6984c92ead532","gmb_address":"\ue0c8\nQueensway, Leamington Spa CV31 3JY","_gmb_address":"field_6984c936ad533","gmb_phone":"01926 963014","_gmb_phone":"field_6984c97aad537","gmb_star_rating":"4.7","_gmb_star_rating":"field_6984c98cad539","copy_headline":"Bright modern spaces where residents find comfort and connection","_copy_headline":"field_6984c9b4ad53c","stage":"3.0","_stage":"field_6984c9bcad53d","gmb_business":"Nursing home","_gmb_business":"field_69a771cc07ed9","copy_intro":"When families visit Jubilee House Care Home in Leamington Spa, they often comment on how light and welcoming the building feels. This modern care home creates a comfortable environment for older adults, with well-maintained gardens and plenty of communal spaces where residents gather for activities and celebrations.","_copy_intro":"field_69a7744107eda","copy_facilities":"The home's bright, modern building includes comfortable communal areas and pleasant outdoor gardens that residents enjoy. Families appreciate how the kitchen team works to accommodate individual dietary preferences, making sure everyone has meals they genuinely like.","_copy_facilities":"field_69a7745807edc","copy_management":"Staff come across as polite and approachable when families visit, taking time to be helpful with questions and concerns. Several relatives have noticed how well the team responds to medical needs, including one family whose relative received excellent care while recovering from an injury.","_copy_management":"field_69a7746a07edd","copy_specialisms":"The home cares for adults over 65, including those living with dementia.","_copy_specialisms":"field_69a7747507ede","copy_closing":"While one family experienced a last-minute cancellation of respite care that caused real difficulty, most relatives report their loved ones have settled in well and seem genuinely happy here.","_copy_closing":"field_69a7749607ee0","address_1":"Jubilee House","_address_1":"field_6984c77407f13","address_2":"Queensway","_address_2":"field_6984c77f07f14","town_city":"Leamington Spa","_town_city":"field_6984c78607f15","local_authority":"Warwickshire","_local_authority":"field_6984c86cad522","cqc_report_date":"2024-08-28T16:40:59Z","_cqc_report_date":"field_6984c87aad523","service_type":"Residential home","_service_type":"field_6984c89fad527","cqc_link":"https:\/\/www.cqc.org.uk\/location\/1-15321832255","_cqc_link":"field_6984c886ad524","sitelink":"https:\/\/www.berkleycaregroup.co.uk\/the-berkley-collection\/warwickshire\/jubilee-house\/","_sitelink":"field_6984c8a6ad528","service_provider":"Berkley Care (Jubilee House) Limited","_service_provider":"field_6984c8adad529","regional_location":"West Midlands","_regional_location":"field_6984c8bbad52a","gmb_image":"https:\/\/lh3.googleusercontent.com\/p\/AF1QipM_AgnDYqAE2efju7qxQ7BkBznEDn_6vWZtl2PS","_gmb_image":"field_6984c8f2ad52e","gmb_link":"https:\/\/www.google.com\/maps\/place\/Jubilee+House\/@52.2778663,-1.540294,17z\/data=!3m1!4b1!4m6!3m5!1s0x48773547acd2c7ad:0x10733f6956cec1d7!8m2!3d52.2778663!4d-1.540294!16s%2Fg%2F11sjrvgcp2","_gmb_link":"field_6984c913ad531","dementia":"1.0","_dementia":"field_6984c93dad534","cqc_rating":"Good","_cqc_rating":"field_6984c948ad535","cqc_score":"2.0","_cqc_score":"field_6984c96bad536","star_rating_count":"18.0","_star_rating_count":"field_6984c9aaad53b","copy_what_people_say":"Relatives describe finding their loved ones settled and content here, with residents telling visitors they're enjoying their new home. The atmosphere feels relaxed and social, with regular activities and birthday celebrations bringing people together throughout the week.","_copy_what_people_say":"field_69a7744a07edb","copy_dementia_":"For people living with dementia, the home's structured daily activities and social programming help create routine and engagement. The bright, modern layout of the building provides clear sight lines and comfortable spaces that support orientation.","_copy_dementia_":"field_69a7748807edf","postcode_relationship":"12758","_postcode_relationship":"field_69bb02cad9442","latitude":"52.279118","_latitude":"field_69875b180a63e","longitude":"-1.540682","_longitude":"field_69875b210a63f","gmb_email":"","_gmb_email":"field_6984c985ad538","review_data":"[Andy Fletcher] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: We visited Jubilee house on Saturday 12th April for a tour of the facilities. First impressions were excellent, the building is light bright and extremely welcoming, staff were polite and very helpful, furnishings are all high end and plentiful, After being greeted at reception we were shown around all three floors, gym, beauty salon, activities room, cinema room, dining areas for the residents and even a private dining area for visitors. The cafe\/lounge area is relaxed and in formal, we enjoyed a coffee before the final tour of the gardens which were surprisingly large with lots of walk ways for the residents to enjoy. Only two years old the home is bright, warm, friendly and super welcoming. We would have no hesitation in placing mum in the home. Andy Fletcher. | [Nicola Brown] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: My mother is a resident at Jubilee House. It\u2019s a lovely place. The staff are amazing. It\u2019s warm and welcoming. There are lots of activities for residents. We just had a wonderful birthday party for Mum in the private dining room. They made it so very special. And it really is all inclusive. Incredible. | [paul Holdright] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: My 90 year old mother has been in Jubilee House for a month since having a fall at home and injuring her neck. She has received excellent care from all of the medical and caring staff at the home. The catering at the home is above excellent and the kitchen staff go out of their way to cater for all tastes and appetites. All the facilities at the home are excellent, including the hair salon. The atmosphere when I visit my mother is very pleasant and sitting in the bistro having a drink in the early evening makes my visit very enjoyable. I have attended a couple of the social events that are very well organised and it is a pleasure to see all the residents enjoying themselves. | [Suki Bourne] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Can't thank Jubilee Home enough. moved my dad in a month ago. he was living alone before. He absolutely loves it there, the staff have been amazing from start to finish. So very grateful massive weight off my mind knowing he's being looked after so well THANK YOU THANK YOU THANK YOU | [Kevin McKeever] 1\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Beware. Jubilee house cancelled my mother's admission for respite care with 2 days notice, leaving me with a crisis. What the sales team say can't be relied upon until contracts are signed. | [Marilyn M] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Went to Jubilee House for a local group committee meeting. Beautiful surroundings, extremely pleasant and accommodating staff. Wonderful refreshments….. | [Kelly OC] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Amazing care home with really friendly and caring staff | [Vicky Barrow] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: A lovely morning showing my cards and stationery to the staff and residents. A very welcoming, beautiful care home | [tracy barton] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: As a visitor to the home, I was made to feel very welcome. Beautiful environment and nothing was too much trouble. | [Mr TC Gill] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Great staff, lovely environment in an atmosphere of attentive care. | [Bernardine Ego Ndife-Obi] 5\u2605 \ue838 \ue838 \ue838 \ue838 \ue838: Wonderful","_review_data":"field_69ca61fad6d61","specialisms":"2","_specialisms":"field_6984c896ad526","specialisms_0_specialism_name":"Dementia","_specialisms_0_specialism_name":"field_69873d768bae1","specialisms_1_specialism_name":"Caring for adults over 65 yrs","_specialisms_1_specialism_name":"field_69873d768bae1","features":"7","_features":"field_6984c9c6ad53e","features_0_featurename":"Friendly\/Welcoming","_features_0_featurename":"field_69873d298bae0","features_1_featurename":"Caring\/Compassionate","_features_1_featurename":"field_69873d298bae0","features_2_featurename":"Facilities\/Amenities","_features_2_featurename":"field_69873d298bae0","features_3_featurename":"Outdoor Space\/Gardens","_features_3_featurename":"field_69873d298bae0","features_4_featurename":"Medical\/Healthcare","_features_4_featurename":"field_69873d298bae0","features_5_featurename":"Activities\/Engagement","_features_5_featurename":"field_69873d298bae0","features_6_featurename":"Food Quality","_features_6_featurename":"field_69873d298bae0","cqcbc_location_id":"1-15321832255","cqcbc_provider_id":"1-14334461819","cqcbc_provider_name":"Jubilee House Care Home","cqcbc_brand_name":"BRAND Berkley Care Group","cqcbc_local_authority":"Warwickshire","cqcbc_address_line1":"Jubilee House","cqcbc_town_city":"Leamington Spa","cqcbc_county":"","cqcbc_region":"West Midlands","cqcbc_postcode":"CV31 3JY","cqcbc_latitude":"","cqcbc_longitude":"","cqcbc_phone":"07570428459","cqcbc_website":"www.jubileehousecare.co.uk","cqcbc_registration_status":"Registered","cqcbc_registration_date":"2023-03-30","cqcbc_dormancy":"N","cqcbc_number_of_beds":"78","cqcbc_service_type":"Residential homes","cqcbc_specialisms":"Caring for adults over 65 yrs, Dementia","cqcbc_regulated_activities":"Accommodation for persons who require nursing or personal care","cqcbc_overall_rating":"Good","cqcbc_overall_report_date":"","cqcbc_overall_report_link_id":"","cqcbc_rating_safe":"Good","cqcbc_rating_effective":"Good","cqcbc_rating_caring":"Good","cqcbc_rating_responsive":"Good","cqcbc_rating_well_led":"Good","cqcbc_previous_overall_rating":"","cqcbc_rating_trend":"stable","cqcbc_inspection_count":"0","cqcbc_last_report_date":"2024-06-05","cqcbc_last_inspection_date":"2024-06-05","cqcbc_latest_report_link_id":"","cqcbc_fetched_at":"2026-05-07 02:01:02","cqcbc_family_score":"72","cqcbc_score_staff_warmth":"72","cqcbc_score_compassion_dignity":"72","cqcbc_score_resident_happiness":"70","cqcbc_score_cleanliness":"70","cqcbc_score_management_leadership":"72","cqcbc_score_activities_engagement":"65","cqcbc_score_food_quality":"60","cqcbc_score_healthcare":"65","cqcbc_score_explanation":"Jubilee House received a Good rating across all five inspection domains in June 2024, which is a solid foundation. However, the published inspection report contains very limited specific detail, observed examples, or direct testimony, so scores reflect confirmed compliance rather than richly evidenced practice.","cqcbc_checklist_verified":"[{\"title\":\"Overall inspection rating\",\"detail\":\"The home was rated Good across all five domains at its most recent inspection in June 2024, with the report published in August 2024.\",\"source\":\"Official inspection record\"}]","cqcbc_checklist_mentioned":"[{\"title\":\"Caring for adults over 65\",\"detail\":\"The home is registered to provide accommodation and personal care for adults over 65, including people living with dementia. This is confirmed as a stated specialism.\",\"source\":\"Registration record\"},{\"title\":\"Dementia specialism\",\"detail\":\"Dementia is listed as a registered specialism, indicating the home is expected to have appropriate experience and provision, though the published report does not detail the specific dementia care approaches in use.\",\"source\":\"Registration record\"},{\"title\":\"Registered manager in post\",\"detail\":\"A registered manager, Mrs Laura Jane Perry, is named as in post, alongside a nominated individual. This indicates the governance structure required by regulation is in place.\",\"source\":\"Registration record\"}]","cqcbc_checklist_not_assessed":"[{\"title\":\"Staff described as warm and welcoming\",\"detail\":\"Not covered in the published inspection findings. Observe this yourself on a visit and notice whether staff greet your parent by name and make eye contact.\",\"source\":\"Ask the home directly\"},{\"title\":\"Staff respond to distress appropriately\",\"detail\":\"Not covered in the published inspection findings. Ask the manager how staff are trained to respond when someone with dementia becomes anxious or distressed.\",\"source\":\"Ask the home directly\"},{\"title\":\"Residents not rushed\",\"detail\":\"Not covered in the published inspection findings. On a visit, watch whether staff sit down with people or always appear to be moving on to the next task.\",\"source\":\"Ask the home directly\"},{\"title\":\"Good food quality with choice\",\"detail\":\"Not covered in the published inspection findings. Ask to see the menu and, if possible, visit at a mealtime to see how food is served and whether help is available for those who need it.\",\"source\":\"Ask the home directly\"},{\"title\":\"Clean, hygienic premises\",\"detail\":\"Not covered in specific detail in the published inspection findings. Check corridors, bathrooms, and communal areas on your visit.\",\"source\":\"Ask the home directly\"},{\"title\":\"Varied activity programme\",\"detail\":\"Not covered in the published inspection findings. Ask to see last month's activity schedule and ask what happens for someone who cannot join a group.\",\"source\":\"Ask the home directly\"},{\"title\":\"Visible, approachable management\",\"detail\":\"Not covered in the published inspection findings. Ask staff on the floor whether the manager is around regularly and whether they feel comfortable raising concerns.\",\"source\":\"Ask the home directly\"},{\"title\":\"Privacy and dignity respected\",\"detail\":\"Not covered in specific detail in the published inspection findings. Observe whether bedroom doors are kept closed during personal care and whether preferred names are used.\",\"source\":\"Ask the home directly\"},{\"title\":\"Dementia-friendly environment\",\"detail\":\"Not covered in specific detail in the published inspection findings. Ask whether corridors are colour-coded, whether signage is picture-based, and whether there are safe areas for walking.\",\"source\":\"Ask the home directly\"},{\"title\":\"Families welcomed\",\"detail\":\"Not covered in the published inspection findings. Ask whether there are any restrictions on visiting times and how the home keeps families updated day to day.\",\"source\":\"Ask the home directly\"},{\"title\":\"Care plans reflect individual preferences\",\"detail\":\"Not covered in the published inspection findings. Ask whether you and your parent will be involved in writing the care plan and how often it is reviewed.\",\"source\":\"Ask the home directly\"},{\"title\":\"End-of-life plans in place\",\"detail\":\"Not covered in the published inspection findings. Ask how the home approaches advance care planning and whether a specialist palliative care team is available.\",\"source\":\"Ask the home directly\"},{\"title\":\"Home learns from incidents\",\"detail\":\"Not covered in the published inspection findings. Ask the manager how many falls or medication errors were recorded in the last three months and what changed as a result.\",\"source\":\"Ask the home directly\"},{\"title\":\"Staffing levels adequate\",\"detail\":\"Not covered in the published inspection findings. Ask the home to show you the actual staffing rota for last week, not a template, and count permanent versus agency names.\",\"source\":\"Ask the home directly\"},{\"title\":\"Staff trained in dementia care\",\"detail\":\"Not covered in the published inspection findings. Ask what specific dementia training all care staff complete and how recently it was updated.\",\"source\":\"Ask the home directly\"},{\"title\":\"Communication with families\",\"detail\":\"Not covered in the published inspection findings. Ask how the home would contact you if your parent had a fall, a health change, or a difficult day.\",\"source\":\"Ask the home directly\"},{\"title\":\"Care plan review frequency\",\"detail\":\"Not covered in the published inspection findings. Ask how often care plans are formally reviewed and whether families are invited to take part.\",\"source\":\"Ask the home directly\"},{\"title\":\"Night staffing numbers\",\"detail\":\"Not covered in the published inspection findings. Ask specifically how many carers and senior staff are on duty overnight for the 78 beds.\",\"source\":\"Ask the home directly\"},{\"title\":\"Agency staff usage\",\"detail\":\"Not covered in the published inspection findings. Ask what percentage of shifts in the last month were covered by agency staff rather than permanent employees.\",\"source\":\"Ask the home directly\"},{\"title\":\"Outdoor space and gardens\",\"detail\":\"Not covered in the published inspection findings. Ask whether there is a safely enclosed outdoor space and whether your parent could access it independently or with support.\",\"source\":\"Ask the home directly\"},{\"title\":\"One-to-one activities for people who cannot join groups\",\"detail\":\"Not covered in the published inspection findings. Ask what provision exists for someone who is less mobile or more advanced in their dementia and cannot easily participate in group sessions.\",\"source\":\"Ask the home directly\"}]","cqcbc_verdict":"Jubilee House Care Home in Leamington Spa was rated Good across all five inspection domains at its assessment in June 2024, with the report published in August 2024. The home is registered for 78 beds and holds a dementia specialism alongside care for adults over 65. A named registered manager is in post, which is a basic but important governance marker. The overall Good rating places this home in the upper half of inspected care homes nationally.\n\nThe main limitation here is that the published inspection text is extremely brief and contains almost no specific observations, direct quotes from people living at the home or their families, or concrete examples of practice. A Good rating is a genuine positive, but it tells you the home met the regulatory standard at one point in time. It does not tell you what the food tastes like, how staff respond at 2am, or whether your parent would have something meaningful to do each day. Before deciding, visit at a mealtime if possible, ask to see last week's actual staffing rota (including nights), and ask the manager directly how many falls were recorded in the last three months and what changed as a result.","cqcbc_domain_safe":"{\"found\":\"The safe domain was rated Good at the June 2024 inspection. Beyond this headline rating, the published report does not provide specific observations about staffing levels, medicines management, falls prevention, or infection control practices at Jubilee House. The home is registered for 78 beds, which is a sizeable unit, making night staffing ratios a particularly important question to ask. No concerns were raised by the inspection.\",\"quotes\":[],\"family_meaning\":\"A Good rating for safety means the inspection found no breaches of the regulations that protect your parent from harm. However, our Good Practice evidence base highlights that safety can slip most noticeably on night shifts, particularly in larger homes, and that reliance on agency staff undermines the consistency that people with dementia depend on. Because the published report gives no specific figures on night staffing or agency use at this 78-bed home, these are the two most important questions to ask before you decide. Ask for last week's actual rota, not a template, and count how many permanent names appear on night shifts.\",\"evidence_base\":\"The IFF Research and Leeds Beckett rapid evidence review (2026) found that night staffing ratios and agency staff reliance are among the strongest predictors of safety incidents in residential dementia care. Consistent, known faces reduce distress and the risk of falls during night-time disorientation.\",\"watch_out\":\"Ask the manager to show you the actual staffing rota for the dementia unit for last week, not a template. Count how many permanent carers and how many agency staff covered night shifts, and ask what the minimum staffing level is overnight for the 78 beds.\"}","cqcbc_domain_effective":"{\"found\":\"The effective domain was rated Good at the June 2024 inspection. The published report does not include specific detail about dementia training content, care plan quality, GP access arrangements, or food provision at the home. The registered dementia specialism indicates that the home is expected to have relevant competencies in place. No concerns were identified.\",\"quotes\":[],\"family_meaning\":\"Effective care for someone with dementia means staff know your parent as an individual, not just as a diagnosis. Our Good Practice evidence base identifies care plans as living documents that should be reviewed regularly with family involvement, and dementia training as needing to go beyond basic awareness to include communication approaches and understanding of behaviour as a form of expression. Because none of this detail appears in the published findings, you will need to ask directly. Food quality is also a meaningful signal: how mealtimes are managed for someone with dementia, including prompting, adapted textures, and familiar choices, reflects whether the home has genuinely thought about individual need.\",\"evidence_base\":\"The 2026 rapid evidence review found that dementia-specific training covering non-verbal communication and person-centred approaches, rather than generic care training, is associated with better outcomes for people living with dementia in residential settings.\",\"watch_out\":\"Ask the manager what specific dementia training all care staff complete, how recently it was updated, and whether you and your parent will be involved in writing and reviewing the care plan. Then ask to see the menu and, if possible, arrange to visit at lunchtime.\"}","cqcbc_domain_caring":"{\"found\":\"The caring domain was rated Good at the June 2024 inspection. The published report does not include inspector observations of staff interactions, direct quotes from people living at the home, or specific examples of dignity and respect in practice. No concerns about caring were raised. The Good rating indicates the inspection found the home met regulatory expectations in this domain.\",\"quotes\":[],\"family_meaning\":\"Staff warmth is the single largest driver of satisfaction in our family review data, cited in 57.3% of positive reviews, and compassion and dignity follow closely at 55.2%. These are the things families mention most when they feel a home is genuinely good. The absence of specific observations in this report means you cannot rely on the published findings alone to judge whether the atmosphere here matches what those families describe. On your visit, notice whether staff use your parent's preferred name without being prompted, whether they make eye contact and sit down to talk rather than speaking from a standing position, and whether the pace feels unhurried.\",\"evidence_base\":\"The Good Practice evidence base highlights that non-verbal communication, including touch, eye contact, and physical positioning, matters as much as words for people with dementia. Staff who crouch to eye level and do not rush interactions produce measurably lower levels of distress in people with advanced dementia.\",\"watch_out\":\"When you visit, tell a member of staff your parent's preferred name and watch whether other staff use it unprompted later in the visit. Also notice how staff respond when someone appears unsettled or confused: do they stop, make contact, and respond calmly, or do they move on quickly?\"}","cqcbc_domain_responsive":"{\"found\":\"The responsive domain was rated Good at the June 2024 inspection. The published report does not include detail about the activities programme, individual engagement for people with advanced dementia, end-of-life care planning, or how the home responds to individual preferences. The dementia specialism registration sets an expectation of tailored provision. No concerns were identified.\",\"quotes\":[],\"family_meaning\":\"Activities and meaningful engagement matter more than many families initially realise. Our review data shows that resident happiness, reflected in whether people living at the home appear content and engaged, accounts for 27.1% of what families highlight in positive reviews. Our Good Practice evidence base is clear that group activities alone are not sufficient for people with dementia: one-to-one engagement, including familiar household tasks and sensory activities, is particularly important for those who can no longer easily join a group. Because the published findings give no detail on this, ask the home what your parent's day would look like on a Tuesday afternoon when no group activity is scheduled.\",\"evidence_base\":\"The 2026 evidence review found that Montessori-based and individually tailored activity approaches, including familiar everyday tasks such as folding, sorting, and tending plants, produce significantly better engagement and wellbeing outcomes than group-only activity programmes in dementia care settings.\",\"watch_out\":\"Ask the activities coordinator to describe what a typical day looks like for someone who cannot easily join group sessions. Ask specifically what one-to-one engagement is offered and how it is tailored to the individual's history and interests.\"}","cqcbc_domain_well_led":"{\"found\":\"The well-led domain was rated Good at the June 2024 inspection. A registered manager, Mrs Laura Jane Perry, is named in post, and a nominated individual is also identified. The published report does not include specific observations about the manager's visibility, staff culture, how concerns are raised and acted on, or the governance systems in place. No concerns about leadership were raised.\",\"quotes\":[],\"family_meaning\":\"Leadership stability is one of the strongest predictors of a home's quality trajectory over time, according to our Good Practice evidence base. A named manager in post is a positive baseline, but what matters day to day is whether that manager is present on the floor and known to the people who live there, and whether staff feel safe to raise concerns. Our family review data shows that communication with families accounts for 11.5% of what positive reviewers highlight, yet this is one of the areas most frequently under-specified in inspection reports. Ask at your visit how long the current manager has been in post and how they would contact you if something changed for your parent.\",\"evidence_base\":\"The IFF Research and Leeds Beckett rapid evidence review found that leadership stability and a culture where staff feel empowered to raise concerns without fear are the two organisational factors most consistently associated with sustained good outcomes in care homes.\",\"watch_out\":\"Ask the manager directly how long they have been in post at this home, how they would contact you if your parent had a fall or a health change, and what the process is for raising a concern if you were unhappy about something. The specificity and confidence of the answer will tell you a great deal.\"}","cqcbc_ai_generated_date":"2026-05-07 02:01:02","_dcc_cqc_beds":"78","_dcc_cqc_rating_safe":"","_dcc_cqc_rating_effective":"","_dcc_cqc_rating_caring":"","_dcc_cqc_rating_responsive":"","_dcc_cqc_rating_well_led":"","_dcc_cqc_report_date":"","_dcc_cqc_previous_rating":"","_dcc_cqc_trajectory":"","_dcc_cqc_enforcement":"none","_dcc_cqc_api_updated":"2026-05-27 19:55:32","_dcc_web_scan_blocked":"0","_dcc_web_dementia_activities":"0","_dcc_web_staff_training":"0","_dcc_web_fees_info":"1","_dcc_web_activities_programme":"0","_dcc_web_staff_profiles":"1","_dcc_web_photo_gallery":"1","_dcc_web_cqc_link":"1","_dcc_web_dementia_mention_reviews":"0","_dcc_web_scan_updated":"2026-05-27 19:55:33","_dcc_score_p1":"55","_dcc_score_p2":"50","_dcc_score_p3":"56","_dcc_score_p4":"66","_dcc_score_p5":"80","_dcc_composite_score":"58.1","_dcc_score_band":"good","_dcc_score_updated":"2026-05-27 19:55:33","_seopress_titles_title":"Jubilee House Care Home – Dementia, Residential, Respite & Nursing Home in Leamington Spa, Warwickshire","_seopress_titles_desc":"If you live near Leamington Spa, Warwickshire, Dementia Care Choices walks with you through every stage of Dementia. From the first signs of Dementia to finding the right care home, we help you stay informed and organised throughout,","cqcbc_safe_found":"The safe domain was rated Good at the June 2024 inspection. Beyond this headline rating, the published report does not provide specific observations about staffing levels, medicines management, falls prevention, or infection control practices at Jubilee House. The home is registered for 78 beds, which is a sizeable unit, making night staffing ratios a particularly important question to ask. No concerns were raised by the inspection.","cqcbc_safe_family_meaning":"A Good rating for safety means the inspection found no breaches of the regulations that protect your parent from harm. However, our Good Practice evidence base highlights that safety can slip most noticeably on night shifts, particularly in larger homes, and that reliance on agency staff undermines the consistency that people with dementia depend on. Because the published report gives no specific figures on night staffing or agency use at this 78-bed home, these are the two most important questions to ask before you decide. Ask for last week's actual rota, not a template, and count how many permanent names appear on night shifts.","cqcbc_safe_evidence_base":"The IFF Research and Leeds Beckett rapid evidence review (2026) found that night staffing ratios and agency staff reliance are among the strongest predictors of safety incidents in residential dementia care. Consistent, known faces reduce distress and the risk of falls during night-time disorientation.","cqcbc_safe_watch_out":"Ask the manager to show you the actual staffing rota for the dementia unit for last week, not a template. Count how many permanent carers and how many agency staff covered night shifts, and ask what the minimum staffing level is overnight for the 78 beds.","cqcbc_effective_found":"The effective domain was rated Good at the June 2024 inspection. The published report does not include specific detail about dementia training content, care plan quality, GP access arrangements, or food provision at the home. The registered dementia specialism indicates that the home is expected to have relevant competencies in place. No concerns were identified.","cqcbc_effective_family_meaning":"Effective care for someone with dementia means staff know your parent as an individual, not just as a diagnosis. Our Good Practice evidence base identifies care plans as living documents that should be reviewed regularly with family involvement, and dementia training as needing to go beyond basic awareness to include communication approaches and understanding of behaviour as a form of expression. Because none of this detail appears in the published findings, you will need to ask directly. Food quality is also a meaningful signal: how mealtimes are managed for someone with dementia, including prompting, adapted textures, and familiar choices, reflects whether the home has genuinely thought about individual need.","cqcbc_effective_evidence_base":"The 2026 rapid evidence review found that dementia-specific training covering non-verbal communication and person-centred approaches, rather than generic care training, is associated with better outcomes for people living with dementia in residential settings.","cqcbc_effective_watch_out":"Ask the manager what specific dementia training all care staff complete, how recently it was updated, and whether you and your parent will be involved in writing and reviewing the care plan. Then ask to see the menu and, if possible, arrange to visit at lunchtime.","cqcbc_caring_found":"The caring domain was rated Good at the June 2024 inspection. The published report does not include inspector observations of staff interactions, direct quotes from people living at the home, or specific examples of dignity and respect in practice. No concerns about caring were raised. The Good rating indicates the inspection found the home met regulatory expectations in this domain.","cqcbc_caring_family_meaning":"Staff warmth is the single largest driver of satisfaction in our family review data, cited in 57.3% of positive reviews, and compassion and dignity follow closely at 55.2%. These are the things families mention most when they feel a home is genuinely good. The absence of specific observations in this report means you cannot rely on the published findings alone to judge whether the atmosphere here matches what those families describe. On your visit, notice whether staff use your parent's preferred name without being prompted, whether they make eye contact and sit down to talk rather than speaking from a standing position, and whether the pace feels unhurried.","cqcbc_caring_evidence_base":"The Good Practice evidence base highlights that non-verbal communication, including touch, eye contact, and physical positioning, matters as much as words for people with dementia. Staff who crouch to eye level and do not rush interactions produce measurably lower levels of distress in people with advanced dementia.","cqcbc_caring_watch_out":"When you visit, tell a member of staff your parent's preferred name and watch whether other staff use it unprompted later in the visit. Also notice how staff respond when someone appears unsettled or confused: do they stop, make contact, and respond calmly, or do they move on quickly?","cqcbc_responsive_found":"The responsive domain was rated Good at the June 2024 inspection. The published report does not include detail about the activities programme, individual engagement for people with advanced dementia, end-of-life care planning, or how the home responds to individual preferences. The dementia specialism registration sets an expectation of tailored provision. No concerns were identified.","cqcbc_responsive_family_meaning":"Activities and meaningful engagement matter more than many families initially realise. Our review data shows that resident happiness, reflected in whether people living at the home appear content and engaged, accounts for 27.1% of what families highlight in positive reviews. Our Good Practice evidence base is clear that group activities alone are not sufficient for people with dementia: one-to-one engagement, including familiar household tasks and sensory activities, is particularly important for those who can no longer easily join a group. Because the published findings give no detail on this, ask the home what your parent's day would look like on a Tuesday afternoon when no group activity is scheduled.","cqcbc_responsive_evidence_base":"The 2026 evidence review found that Montessori-based and individually tailored activity approaches, including familiar everyday tasks such as folding, sorting, and tending plants, produce significantly better engagement and wellbeing outcomes than group-only activity programmes in dementia care settings.","cqcbc_responsive_watch_out":"Ask the activities coordinator to describe what a typical day looks like for someone who cannot easily join group sessions. Ask specifically what one-to-one engagement is offered and how it is tailored to the individual's history and interests.","cqcbc_well_led_found":"The well-led domain was rated Good at the June 2024 inspection. A registered manager, Mrs Laura Jane Perry, is named in post, and a nominated individual is also identified. The published report does not include specific observations about the manager's visibility, staff culture, how concerns are raised and acted on, or the governance systems in place. No concerns about leadership were raised.","cqcbc_well_led_family_meaning":"Leadership stability is one of the strongest predictors of a home's quality trajectory over time, according to our Good Practice evidence base. A named manager in post is a positive baseline, but what matters day to day is whether that manager is present on the floor and known to the people who live there, and whether staff feel safe to raise concerns. Our family review data shows that communication with families accounts for 11.5% of what positive reviewers highlight, yet this is one of the areas most frequently under-specified in inspection reports. Ask at your visit how long the current manager has been in post and how they would contact you if something changed for your parent.","cqcbc_well_led_evidence_base":"The IFF Research and Leeds Beckett rapid evidence review found that leadership stability and a culture where staff feel empowered to raise concerns without fear are the two organisational factors most consistently associated with sustained good outcomes in care homes.","cqcbc_well_led_watch_out":"Ask the manager directly how long they have been in post at this home, how they would contact you if your parent had a fall or a health change, and what the process is for raising a concern if you were unhappy about something. The specificity and confidence of the answer will tell you a great deal.","pp_cqc_url":"https:\/\/www.cqc.org.uk\/location\/1-15321832255"}

The home cares for adults over 65, including those living with dementia.

Management & ethos

Staff come across as polite and approachable when families visit, taking time to be helpful with questions and concerns. Several relatives have noticed how well the team responds to medical needs, including one family whose relative received excellent care while recovering from an injury.

The home & environment

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