Eastfield Nursing Home

What families say

Visitors often find the staff friendly and approachable when they visit. Some families describe seeing their relatives content and engaged in the daily activities provided.

Based on 17 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness70
• Activities & engagement65
• Food quality65
• Healthcare72
• Management & leadership72
• Resident happiness70

What inspectors found

Inspected 2022-12-29 · Report published 2022-12-29 · Inspected 5 times in the last three years

• Is this home safe?

  Not yet rated

  {"found":"The inspection awarded a Good rating for Safety. Beyond that headline, the published findings available for this report do not include specific detail on staffing ratios, medicines management, falls logging, infection control practices, or agency staff usage. The home is registered to provide nursing care, which implies a qualified nursing presence, but the inspection text does not confirm shift-by-shift arrangements. The previous Requires Improvement rating makes it important to understand what specifically changed to bring Safety up to Good.","quotes":[],"family_meaning":"A Good safety rating is a meaningful baseline, and the improvement from Requires Improvement matters. Research from the Good Practice evidence base highlights that safety in care homes most often slips at night, when staffing is thinner and oversight is reduced. Our review data shows that families frequently mention attentive, responsive staff as a core reason for confidence in a home, accounting for around 14% of positive review themes. Because the published findings do not confirm night staffing numbers or agency reliance for Eastfield, these are the two questions most worth asking directly before making a decision.","evidence_base":"The Good Practice in Dementia Care evidence review (IFF Research and Leeds Beckett University, 2026) found that night staffing ratios and agency staff consistency are among the strongest predictors of whether safety standards are maintained day to day, not just at the point of inspection.","watch_out":"Ask the manager to show you the actual staffing rota for last week, not the standard template. Count how many shifts were covered by permanent staff versus agency workers, specifically on nights, across the 52-bed home."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Not yet rated

  {"found":"The inspection awarded a Good rating for Effectiveness. The published findings do not provide specific detail on care plan quality, GP access frequency, dementia training content, or food and hydration practices. The home's registration covers nursing care and treatment of disease, which suggests clinical governance structures exist, but the inspection text does not describe them in observable detail. Dementia is listed as a specialism, though how this translates into day-to-day practice is not described in the available findings.","quotes":[],"family_meaning":"Effectiveness in a care home context means that staff know your parent, their history, their preferences, and their health needs, and that care plans are updated when things change rather than filed away. Food quality, which our family review data links to 20.9% of what families value, is one of the most visible markers of whether a home genuinely knows and cares about the people living there. The Good Practice evidence base emphasises that care plans should function as living documents, regularly reviewed with family input, not static paperwork. Because none of this is described in the available inspection findings for Eastfield, ask to see a sample anonymised care plan on your visit to judge the quality for yourself.","evidence_base":"The Good Practice in Dementia Care evidence review found that homes where care plans are reviewed at least monthly, with family involvement, consistently show better outcomes for people with dementia than those where reviews are infrequent or documentation-led rather than conversation-led.","watch_out":"Ask the manager how often care plans are formally reviewed, who is involved in that review, and whether families receive a copy or are invited to contribute. Then ask to see a sample anonymised plan to check whether it includes personal history, preferred routines, and communication preferences, not just medical information."}

  Verified by inspector

• Is this home caring?

  Not yet rated

  {"found":"The inspection awarded a Good rating for Caring. The published text available for this report does not include inspector observations of staff interactions, resident or relative quotes about kindness or dignity, or specific examples of how privacy and independence are supported. A Good rating in this domain from an official inspection is a positive signal, but without the underlying evidence it is not possible to describe what caring looks like in practice at Eastfield.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, mentioned in 57.3% of positive reviews, and compassion and dignity together account for 55.2%. These are not abstract qualities: they show up in observable behaviours, whether staff knock before entering rooms, use your parent's preferred name, sit at eye level, and move without hurry. The Good Practice evidence base is clear that non-verbal communication matters as much as verbal interaction for people with dementia, particularly as language becomes more difficult. Because the inspection text does not describe these moments for Eastfield, your visit is the only way to see them for yourself.","evidence_base":"The Good Practice in Dementia Care evidence review found that person-led care, where staff know individual preferences, life histories, and preferred forms of address, is consistently associated with lower levels of distress in people with dementia, regardless of the stage of the condition.","watch_out":"Arrive for your visit without announcing the exact time in advance. Spend ten minutes watching how staff pass people in corridors: do they stop, make eye contact, and use names? Do they knock before entering rooms? These brief, unrehearsed interactions are more revealing than anything said in a formal meeting."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Not yet rated

  {"found":"The inspection awarded a Good rating for Responsiveness. The published findings do not describe the activity programme, one-to-one engagement practices, how the home supports people who cannot join group activities, or how end-of-life care is planned. Dementia is listed as a specialism, which suggests the home intends to tailor care to individual need, but the inspection text does not confirm how this works in practice for residents at different stages of the condition.","quotes":[],"family_meaning":"Responsiveness is about whether your parent will have a life here, not just a safe place to sleep. Our family review data shows that activities and engagement account for 21.4% of what families value, and resident happiness and contentment account for 27.1%. The Good Practice evidence base highlights that group activities alone are insufficient for people with advanced dementia: tailored one-to-one engagement, including familiar household tasks and sensory activities, produces measurably better outcomes. Because the available inspection findings do not describe what activities look like at Eastfield, ask to see the last four weeks of actual activity records, not just a planned schedule, and ask specifically what happens for a resident who cannot or will not join group sessions.","evidence_base":"The Good Practice in Dementia Care evidence review found that Montessori-based and individually tailored activity approaches, including activities rooted in a person's previous work, hobbies, and domestic routines, significantly reduce agitation and improve wellbeing compared with group-only activity programmes.","watch_out":"Ask to see the activity records from the last four weeks, not the planned programme. Look for evidence of one-to-one engagement as well as group activities. Then ask what would happen for your parent specifically if they were unable to join a group session on a given day."}

  Verified by inspector

• Is the home well-led?

  Not yet rated

  {"found":"The inspection awarded a Good rating for Well-led. Dr Dennis Greenwood is recorded as the registered manager and nominated individual. The home is operated by Eastfield Care Homes Limited. The previous Requires Improvement rating and the subsequent improvement to Good suggest that leadership made meaningful changes, though the published findings do not describe what those changes were, how staff are supported to raise concerns, or how the home monitors and acts on feedback from residents and families.","quotes":[],"family_meaning":"Leadership quality is one of the strongest predictors of whether a home will maintain or improve its standards over time. Our family review data shows that visible, responsive management accounts for 23.4% of what families value, and clear communication with families accounts for 11.5%. The Good Practice evidence base is consistent that leadership stability matters: homes where the registered manager has been in post for more than two years and is known to staff by name tend to sustain quality better than those with frequent management changes. The upward trend at Eastfield is encouraging, but ask how long the current manager has been in post and what specific changes were made following the previous Requires Improvement rating.","evidence_base":"The Good Practice in Dementia Care evidence review found that leadership approaches which actively empower frontline staff to identify problems and suggest improvements, rather than relying solely on top-down governance, are associated with more sustained quality improvement in care homes.","watch_out":"Ask the manager directly: how long have you been in this role, what changed after the previous inspection result, and how do staff raise concerns if they have them? The answers will tell you more about the culture of the home than any policy document."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home cares for adults over 65 with dementia and physical disabilities. They provide structured daily activities as part of their care programme.. Gaps or open questions remain on Families of residents with dementia have reported seeing improvements in their relatives' wellbeing and contentment. The home includes dementia care as one of their specialist services. — areas worth probing directly during a visit.