Woodfield Grange Care Home

What families say

Families talk about feeling welcome when they visit, with staff greeting them warmly and making time to chat. The atmosphere feels relaxed and friendly, with no restrictions on when people can pop in to see their relatives.

Based on 16 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth25
• Compassion & dignity25
• Cleanliness30
• Activities & engagement20
• Food quality25
• Healthcare20
• Management & leadership15
• Resident happiness20

What inspectors found

Inspected 2019-04-06 · Report published 2019-04-06 · Inspected 2 times in the last three years

• Is this home safe?

  Not yet rated

  {"found":"The October 2025 inspection rated Safe as Inadequate, the lowest possible rating. This means inspectors identified serious concerns about how the home protects the people who live here from avoidable harm. The full narrative of those findings is not reproduced in the text available for this report, which limits specific detail. An Inadequate safety rating is the most serious outcome an inspection can produce in this domain. It means the home must make urgent and significant improvements.","quotes":[],"family_meaning":"If you are thinking about placing your mum or dad at Woodfield Care Home, the Inadequate safety rating must be your starting point. In our review data, staff attentiveness is cited in 14% of positive family reviews as a key marker of feeling safe, and families consistently link that attentiveness to adequate staffing. Good Practice research consistently identifies night staffing as the period when safety is most likely to slip, particularly in homes caring for people with dementia who may be at risk of falls or distressed wandering. Without the full inspection narrative, it is not possible to say precisely where the safety failures were identified, which is itself a reason to ask very direct questions before proceeding. Ask the manager to walk you through each specific finding from the October 2025 report and to show you, in writing, what has changed.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review found that homes with inadequate safety ratings most commonly show weaknesses in medicines management, falls prevention, and night-time staffing ratios. These are all areas where the impact on a person with dementia can be rapid and serious.","watch_out":"Ask the manager to show you the full October 2025 inspection report and point to each specific safety concern. Then ask to see the written action plan and evidence that the actions have been completed, not just planned."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Not yet rated

  {"found":"Effective was rated Requires Improvement at the October 2025 inspection. This domain covers whether staff have the right training and knowledge, whether care plans accurately reflect what your parent needs, and whether healthcare support such as GP access and medicines management is well organised. A Requires Improvement rating means inspectors found these systems were not consistently working as they should. The published text does not provide the narrative detail of which specific areas fell short.","quotes":[],"family_meaning":"A Requires Improvement rating for Effective is particularly significant if your parent has dementia, because this domain is where the quality of dementia-specific practice is assessed. Our Good Practice evidence base identifies care plans as living documents that should be reviewed frequently and shaped by the person's current needs and preferences, not written once and filed. Food quality also sits within this domain, and 20.9% of positive family reviews in our data mention food as a marker of genuine care. Without the full inspection narrative, it is not clear which aspects of Effective fell short, so it is essential to ask specific questions about training, care plan review frequency, and GP access arrangements before making a decision.","evidence_base":"The Leeds Beckett rapid evidence review found that dementia training quality varies significantly between homes, and that training which focuses on task completion rather than understanding the person behind the behaviour is associated with poorer outcomes for residents.","watch_out":"Ask to see a sample care plan (with personal details removed) and check whether it includes the person's life history, preferred routines, communication needs, and food preferences. Ask when it was last reviewed and by whom."}

  Verified by inspector

• Is this home caring?

  Not yet rated

  {"found":"Caring was rated Requires Improvement at the October 2025 inspection. This domain covers whether staff treat the people who live at the home with kindness, respect, and genuine regard for their dignity. A Requires Improvement rating means inspectors found that caring practice was not consistently meeting the standard expected. The home lists dementia, physical disabilities, and sensory impairment as specialisms, which makes consistent, person-centred caring practice especially important. The published text does not include the specific observations that led to this rating.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, mentioned in 57.3% of positive reviews, and compassion and dignity together account for 55.2%. When inspectors find that caring practice Requires Improvement, it often means they observed interactions that felt task-focused rather than person-led, or that staff did not consistently know individual residents well enough to communicate with them in the way those residents needed. For a parent with dementia, non-verbal communication, tone, pace, and familiarity matter as much as words. This is something you can observe directly on a visit: watch how staff speak to your parent during a meal or a walk along a corridor, and notice whether they seem unhurried.","evidence_base":"Good Practice research consistently identifies that person-led care requires staff to know the individual: their history, their preferences, and how their dementia affects the way they communicate. Homes where this knowledge is embedded in daily practice produce measurably better wellbeing outcomes.","watch_out":"During a visit, introduce your parent by their preferred name and see whether staff pick it up and use it naturally. Watch one interaction between a staff member and a resident who is not your parent, and notice whether the staff member makes eye contact, moves at the resident's pace, and listens before acting."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Not yet rated

  {"found":"Responsive was rated Requires Improvement at the October 2025 inspection. This domain covers whether the home tailors its care to individual needs, whether activities are meaningful and accessible, and whether people's complaints and preferences are acted upon. A Requires Improvement rating means inspectors found these areas were not consistently meeting the required standard. The home accommodates 36 people and lists dementia as a specialism, making individual responsiveness to changing needs especially important. The published text does not specify which aspects of responsiveness fell short.","quotes":[],"family_meaning":"Activities and engagement account for 21.4% of positive family reviews in our data, and resident happiness is cited in 27.1% of reviews. When Responsive is rated Requires Improvement, it often indicates that activities are generic rather than tailored, or that individual preferences are not being acted upon in day-to-day care. For a parent with dementia, meaningful engagement does not always mean organised group activities: it can mean helping to fold laundry, tending a plant, or listening to a favourite piece of music. Good Practice evidence shows that Montessori-based approaches and everyday household tasks provide continuity and purpose for people living with dementia. Ask specifically what happens for residents who cannot join group activities.","evidence_base":"The IFF Research rapid evidence review found that homes rated Requires Improvement for Responsive commonly provided activities that were available but not adapted to the individual, meaning residents with advanced dementia or high support needs were effectively excluded from meaningful engagement.","watch_out":"Ask the home to show you the activities timetable for the past two weeks, not the planned template, but a record of what actually happened. Then ask what was offered last week to a resident with advanced dementia who cannot leave their room."}

  Verified by inspector

• Is the home well-led?

  Not yet rated

  {"found":"Well-led was rated Inadequate at the October 2025 inspection, the lowest possible rating. This domain assesses whether the management has the systems, culture, and oversight needed to drive continuous improvement and protect the people who live in the home. An Inadequate rating here means inspectors found significant failures in governance, leadership, or both. The nominated individual is Mr Stephen Baker. The published text does not include the specific findings that led to this rating.","quotes":[],"family_meaning":"Management and leadership account for 23.4% of positive family reviews in our data, and Good Practice evidence consistently finds that leadership stability predicts quality trajectory. Homes with strong, visible managers who support staff to speak up tend to improve; homes without that foundation tend to drift. An Inadequate Well-led rating is the most serious signal a family can receive because it indicates the home does not have the internal mechanisms to identify and fix its own problems. That means improvement depends entirely on whether the current leadership is willing and able to change course. Ask how long the registered manager has been in post, what specific actions have been taken since October 2025, and whether the home has been re-inspected or is expecting a follow-up visit.","evidence_base":"The Leeds Beckett rapid evidence review found that homes with Inadequate Well-led ratings consistently showed a pattern of known problems that had not been acted upon, staff who felt unable to raise concerns, and governance systems that produced paperwork without producing change.","watch_out":"Ask to meet the registered manager in person, not just a senior carer. Ask how long they have been in post, what the three most important changes made since the October 2025 inspection are, and what evidence they can show you that those changes are working."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The team supports residents with dementia, physical disabilities and sensory impairments. They also provide end-of-life care for those who need it.. Gaps or open questions remain on Staff adapt their communication style for residents with dementia, taking time to understand individual preferences without rushing. The activity programme includes everyone, with gentle encouragement for those who might otherwise sit out. — areas worth probing directly during a visit.