Dementia Care Home

Cedar House Care Home

39 High Street, Harefield, Middlesex, UB9 6EB

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds43
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2023-04-20

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about staff who genuinely notice when someone needs different support. They've seen relatives who'd become withdrawn start joining activities again, spending time in communal areas rather than staying in their rooms. The care extends beyond the nursing team — housekeeping and kitchen staff show the same attentiveness.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2023-04-20

  • Is this home safe?

    Good
    The Safe domain was rated Good at the March 2023 inspection, an improvement on the previous rating of Requires Improvement. This domain covers staffing numbers, medicines management, infection control, and how the home responds to accidents and incidents. No specific inspector observations, staffing ratios, or details of medicines audits are included in the published report text. The home provides nursing care as well as personal care, which means a registered nurse should be on duty at all times, but this is not explicitly confirmed in the published findings. The improvement from the previous rating suggests the home addressed whatever safety concerns were identified before, though the detail of what those concerns were is not publicly available.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the March 2023 inspection. This domain covers whether staff have the right training, whether care plans reflect what each person actually needs, whether residents receive appropriate healthcare, and whether nutrition and hydration are well managed. Cedar House lists dementia as a specialism, which should mean staff have specific training beyond basic mandatory requirements. No detail about training content, completion rates, care plan quality, or GP visiting arrangements is included in the published report text. The Good rating suggests inspectors were satisfied with what they reviewed, but the evidence base behind that judgement is not publicly visible.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the March 2023 inspection. This domain covers whether staff treat residents with kindness, dignity, and respect, whether residents feel heard, and whether people's independence is supported rather than undermined. Staff warmth and compassion are the two highest-weighted themes in our family review data (57.3% and 55.2% respectively), making this the most important domain for most families choosing a care home. No specific inspector observations, such as staff using preferred names, knocking before entering rooms, or responding calmly to distress, are included in the published report text. No resident or relative quotes are recorded in the published findings.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the March 2023 inspection. This domain covers whether the home provides activities that are meaningful and tailored to individuals, whether residents' cultural and personal preferences are respected, and whether end-of-life care is planned and compassionate. Cedar House offers dementia care for up to 43 people, which makes individual tailoring both more important and more challenging than in a standard residential setting. No specific detail about the activities programme, one-to-one engagement, or end-of-life care planning is included in the published report text.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the March 2023 inspection, improving from the previous rating of Requires Improvement. The registered manager is Mrs Patience Sibanda, and the nominated individual is Ms Anna Gretchen Selby. Cedar House is operated by HC-One Limited, one of the largest care home operators in the UK. A Well-led rating covers whether the manager is visible and known to staff and residents, whether the home has effective governance and quality auditing, whether staff feel able to raise concerns, and whether the service learns from complaints and incidents. No specific detail about management visibility, governance systems, or staff culture is included in the published report text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist dementia care alongside support for younger adults with complex needs. Staff work with residents whose abilities change over time, adjusting their approach while keeping people engaged. For those living with dementia, the team focuses on maintaining daily structure and social connection. Families have noticed how staff encourage participation in activities, helping residents stay involved even as their condition progresses. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Cedar House has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection text contains very little specific detail, so most scores sit in the mid-range reflecting the positive rating without the granular evidence needed to score higher with confidence.

Homes in London typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about staff who genuinely notice when someone needs different support. They've seen relatives who'd become withdrawn start joining activities again, spending time in communal areas rather than staying in their rooms. The care extends beyond the nursing team — housekeeping and kitchen staff show the same attentiveness.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

While the building could use some updating, it's the determined approach of the care team that families remember most.

DCC Recommendation

Worth a visit

Cedar House, on the High Street in Harefield, was rated Good at its last inspection in March 2023, a meaningful improvement on its previous rating of Requires Improvement. All five inspection domains, including safety, effectiveness, caring, responsiveness, and leadership, were rated Good. The home is registered to provide nursing care and personal care for up to 43 people, including adults over and under 65, and specialises in dementia care. The main uncertainty here is that the published inspection report contains very limited detail. A Good rating tells you that inspectors were satisfied, but it does not tell you what they actually saw, heard, or read when they visited. The specific questions below are ones you should ask and observe on a visit: how many permanent staff are on the dementia unit after 8pm, what proportion of shifts are covered by agency staff, and whether residents who cannot join group activities receive one-to-one time each day. Request to see the last month's staffing rota, not just the template, and ask how recently care plans were reviewed with families involved.

The three questions to ask when you visit

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In Their Own Words

How Cedar House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Cedar House Care Home says about itself

Where determined carers help residents rediscover daily life

Nursing home in Harefield: True Peace of Mind

Some families describe transformations they never expected to see. Cedar House in Harefield works with older adults and those living with dementia, and several relatives have watched their loved ones move from isolation to engagement here. The home cares for adults both under and over 65, creating a mixed community where staff adapt their approach to each person's changing needs.

Care & specialisms

Who they care for

    The home provides specialist dementia care alongside support for younger adults with complex needs. Staff work with residents whose abilities change over time, adjusting their approach while keeping people engaged.

    How they describe their dementia care

    For those living with dementia, the team focuses on maintaining daily structure and social connection. Families have noticed how staff encourage participation in activities, helping residents stay involved even as their condition progresses.

    “While the building could use some updating, it's the determined approach of the care team that families remember most.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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