St Anthonys Residential Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds22
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2017-07-26
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The warmth here comes through in everyday moments. Families talk about staff who are genuinely friendly and caring, creating an atmosphere where residents seem happy and engaged. People notice their relatives looking content, taking part in activities, and settling into daily life.
Based on 13 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness68
- Activities & engagement55
- Food quality55
- Healthcare65
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2017-07-26 · Report published 2017-07-26 · Inspected 2 times in the last three years
Is this home safe?
{"found":"St Anthony's was rated Good for safety at its January 2021 inspection. The home had previously been rated Requires Improvement, so this represents a confirmed improvement. The published report does not include specific observations about medicines management, falls prevention, infection control, or night staffing arrangements. The home accommodates 22 people, including those living with dementia, which makes consistent and attentive staffing particularly important.","quotes":[],"family_meaning":"A Good safety rating is reassuring, but it tells you the minimum rather than the full picture. Good Practice research consistently shows that safety risks in care homes tend to cluster at night, when staffing is thinnest and oversight is lowest. With 22 residents, including people living with dementia who may be up and about after dark, you need to know exactly how many staff are on duty overnight. The inspection findings do not answer that question, so you will need to ask directly. Agency staff usage is another important factor: homes that rely heavily on agency cover have higher rates of medication errors and missed care, according to the evidence base.","evidence_base":"The IFF Research and Leeds Beckett University rapid evidence review found that night staffing ratios and agency staff reliance are among the strongest predictors of safety incidents in residential dementia care. A small home with a stable permanent team is inherently lower risk than one dependent on variable agency cover.","watch_out":"Ask the manager to show you the actual staffing rota for the past two weeks, not the template. Count how many permanent staff names appear on night shifts versus agency names. For 22 residents, including people with dementia, you would expect at least two staff on overnight as a minimum."}
Is the care effective?
{"found":"St Anthony's was rated Good for effectiveness at its January 2021 inspection. This domain covers training, care planning, healthcare access, and nutrition. The published report does not include specific findings about dementia training content, GP access arrangements, care plan quality, or how the home manages nutrition for people with dementia. The improvement from Requires Improvement indicates the home has addressed previous concerns, but the detail of what changed is not available in the published text.","quotes":[],"family_meaning":"Effectiveness is where day-to-day care quality lives: whether staff know what dementia means for your parent specifically, whether the GP is called promptly when something changes, and whether your mum gets food she actually wants and can eat safely. Our Good Practice evidence base identifies care plans as living documents that should be reviewed regularly with family involvement, not filed and forgotten. The inspection findings do not confirm whether St Anthony's meets this standard. Food quality is the theme our family review data flags most clearly as a marker of genuine care (mentioned in 20.9% of the positive themes we track), and it is entirely unaddressed in the published report.","evidence_base":"The Good Practice evidence review found that dementia-specific training content, particularly around non-verbal communication and behaviour as communication, is a stronger predictor of care quality than the number of training hours completed. Ask what the training actually covers, not just how many hours staff receive.","watch_out":"Ask the manager: how often are care plans formally reviewed, and can families be part of that review? Then ask to see an anonymised example of a care plan to judge whether it reflects a real person's history, preferences, and routines, or reads as a generic template."}
Is this home caring?
{"found":"St Anthony's was rated Good for caring at its January 2021 inspection. This is the domain that most directly reflects whether staff are kind, unhurried, and respectful. The published inspection text does not include any direct observations of staff-resident interactions, quotes from residents or relatives, or specific examples of dignity being upheld. The Good rating indicates inspectors were satisfied, but the evidence behind that rating is not visible in the published report.","quotes":[],"family_meaning":"Staff warmth is the single most important theme in our family review data, mentioned in 57.3% of positive reviews, and compassion and dignity follow closely at 55.2%. These are not abstract values: they show up in whether a carer uses your dad's preferred name, whether they sit down to speak to him rather than talking over him, and whether they move without hurry even when they are busy. A Good rating for caring is a positive signal, but you cannot verify it from the published text alone. The Good Practice evidence base confirms that non-verbal communication matters as much as spoken words for people in the later stages of dementia, which means the way staff move, touch, and make eye contact is as important as what they say.","evidence_base":"The Good Practice research found that person-led care requires staff to know the individual well, their history, preferences, and what calms or distresses them. Homes where this knowledge is held in care plans and in staff memory, rather than just in paperwork, consistently score higher on family satisfaction measures.","watch_out":"During your visit, watch what happens when a member of staff passes a resident in the corridor. Do they stop, make eye contact, and use the resident's name? Do they move with patience or with hurry? These small interactions are a more reliable guide to the caring culture than anything a manager will tell you in a meeting."}
Is the home responsive?
{"found":"St Anthony's was rated Good for responsiveness at its January 2021 inspection. This domain covers whether the home tailors care to each individual, whether activities are meaningful and varied, and how the home supports people at the end of life. The published report contains no specific findings about the activity programme, individual engagement, or end-of-life care arrangements. For a 22-bed home specialising in dementia, the quality of individual engagement is particularly important.","quotes":[],"family_meaning":"Activities and engagement account for 21.4% of the positive themes in our family review data, and resident happiness accounts for 27.1%. For people living with dementia, group activities are often not enough: someone in the later stages of dementia may not be able to join a singalong or a craft session, and what they need is a member of staff who will sit with them, look at a photograph album, or help them fold laundry. The Good Practice evidence base highlights Montessori-based approaches and everyday household tasks as particularly effective for sustaining a sense of purpose. The inspection findings give no indication of whether St Anthony's provides this kind of individual engagement.","evidence_base":"The Good Practice rapid evidence review found that one-to-one activities tailored to a person's life history are significantly more effective at reducing distress and sustaining wellbeing in dementia than group-only programmes. Homes that rely solely on scheduled group sessions are missing the people who need engagement most.","watch_out":"Ask the activities coordinator to describe what happened last Tuesday for a resident who cannot join group activities. If the answer is vague or defaults to the group schedule, that tells you something important. Ask also whether the home has a life history document for each resident and how it is used day to day."}
Is the home well-led?
{"found":"St Anthony's was rated Good for well-led at its January 2021 inspection, having previously been Requires Improvement. Miss Beth Kahuri is the registered manager and Mr Riyaz Mohamed Merali is the nominated individual. The published report does not describe the management culture, staff feedback mechanisms, governance arrangements, or how the home handles complaints and incidents. The improvement in this domain from the previous inspection is the most significant finding available.","quotes":[],"family_meaning":"Management leadership accounts for 23.4% of the positive themes in our family review data, and the Good Practice evidence base identifies leadership stability as one of the strongest predictors of quality trajectory. A home that has improved from Requires Improvement to Good has demonstrated it can identify and fix problems, which is a positive sign. However, the inspection findings do not tell you how long the current manager has been in post, whether staff feel able to raise concerns, or how the home communicates with families when things go wrong. Communication with families is flagged in 11.5% of our positive review themes, and it is entirely unaddressed in the published text.","evidence_base":"The Good Practice evidence review found that bottom-up empowerment, where staff feel safe to raise concerns and managers act on them, is a stronger predictor of sustained quality than top-down compliance. Ask whether staff have regular supervision and whether there is an anonymous way to raise concerns.","watch_out":"Ask the manager how long they have been in post and what the biggest change they made after the previous Requires Improvement rating was. A confident, specific answer suggests genuine ownership of the improvement. A vague or deflecting answer is worth noting."}
Source: CQC inspection report →
What the evidence base says
Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on St Anthony's provides residential care for adults both under and over 65, with particular expertise in dementia support.. Gaps or open questions remain on The team here understands how dementia affects each person differently. They work with residents who have Alzheimer's and other forms of dementia, adapting their approach to provide the right balance of support and independence. — areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Anthony's has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful step forward. However, the published inspection text provides very limited specific detail, so many scores reflect the rating itself rather than direct observations or testimony.
Homes in East typically score 68–82.The three-lens summary
What families tell us
The warmth here comes through in everyday moments. Families talk about staff who are genuinely friendly and caring, creating an atmosphere where residents seem happy and engaged. People notice their relatives looking content, taking part in activities, and settling into daily life.
What inspectors have recorded
What stands out is how the team handles complex care needs with real understanding. Whether supporting someone through stroke recovery or managing the daily challenges of dementia, staff show consistent care and respect. During those hardest times, families have found the end-of-life care here to be tender and dignified.
How it sits against good practice
Getting a real sense of any care home takes a proper visit — seeing the place for yourself makes all the difference.
Worth a visit
St Anthony's, at 3 Mildred Avenue in Watford, was rated Good across all five inspection domains at its most recent full inspection in January 2021, having previously been rated Requires Improvement. That improvement matters: it suggests the home recognised its weaknesses and addressed them. A regulatory review in July 2023 found no reason to change the rating, meaning the Good standard has been sustained for over two years. The home is small, with 22 beds, and is registered to support people living with dementia as well as older and younger adults. The published inspection text is very brief and contains almost no specific observations, staff or resident quotes, or detailed findings about daily life. This means the Family View cannot tell you much about what it actually feels like to live at St Anthony's: whether meals are good, whether staff know your mum by her preferred name, or how the evenings are managed. Before committing, visit at different times of day, ask to see last week's actual staffing rota, and spend time in a communal area watching how staff interact with residents. The checklist below identifies 21 specific questions to put to the manager.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How St Anthonys Residential Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where dementia care feels personal and families feel welcomed
Dedicated residential home Support in Watford
When someone you love needs specialist dementia care, finding the right place matters deeply. St Anthony's in East Watford brings together experienced staff who understand the complexities of conditions like Alzheimer's and stroke-related needs. Families visiting here often mention how approachable the team feels, making those difficult early conversations that bit easier.
Who they care for
St Anthony's provides residential care for adults both under and over 65, with particular expertise in dementia support.
The team here understands how dementia affects each person differently. They work with residents who have Alzheimer's and other forms of dementia, adapting their approach to provide the right balance of support and independence.
Management & ethos
What stands out is how the team handles complex care needs with real understanding. Whether supporting someone through stroke recovery or managing the daily challenges of dementia, staff show consistent care and respect. During those hardest times, families have found the end-of-life care here to be tender and dignified.
“Getting a real sense of any care home takes a proper visit — seeing the place for yourself makes all the difference.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.













