Dementia Care Home

Auden House

473 Audenshaw Road, Manchester, Greater Manchester, M34 5PS

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
79/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”75%

of reviewers answered yes

Good to know

  • Registered beds24
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
  • Last inspected2019-08-02

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe how staff respond to distress with patience rather than frustration, staying engaged even during challenging moments. There's a real sense that the care team understands dementia isn't just about memory loss — it's about preserving dignity and finding ways to connect.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness65
  • Activities & engagement85
  • Food quality60
  • Healthcare65
  • Management & leadership88
  • Resident happiness75
Section 02

What inspectors found

Inspected 2019-08-02

  • Is this home safe?

    Good
    The Safe domain was rated Good at the last inspection. This means inspectors were satisfied that risks were managed, medicines were handled appropriately, and staffing was sufficient for the 24 residents in the home. No specific concerns were identified in this domain. The published summary does not include staffing ratios or details of falls management, infection control arrangements, or agency usage.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good. This covers training, care planning, healthcare access, and nutrition. Inspectors were satisfied that staff had the knowledge and skills to meet residents' needs, including those living with dementia. The published summary does not describe specific training programmes, GP visiting arrangements, or how care plans are structured and reviewed. Food quality and dietary support are not described in the available findings.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. Inspectors found that staff treated residents with kindness, dignity, and respect. The published summary does not include specific observations of staff interactions, such as whether residents were addressed by preferred names or whether staff moved at an unhurried pace. No resident or relative quotes are available in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Outstanding
    The Responsive domain was rated Outstanding. This is the highest possible rating and is awarded only when inspectors find exceptional, specific evidence that the home goes beyond the expected standard in tailoring care and activities to individuals. For a home specialising in dementia, sensory impairment, and physical disability, this is a particularly strong finding. The published summary does not describe the specific activities programme or the approaches used to engage residents who cannot participate in group sessions.
    Verified by inspector
  • Is the home well-led?

    Outstanding
    The Well-led domain was rated Outstanding. Dr Judith Bronwen Stockton is both the registered manager and the nominated individual, meaning one person holds personal accountability for the quality of care in this home. An Outstanding Well-led rating means inspectors found strong evidence of a positive culture, effective governance, and a management approach that empowers staff and learns from what goes wrong. The published summary does not describe how long Dr Stockton has been in post or specific examples of governance in action.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides specialist support for dementia, sensory impairments and physical disabilities, caring for adults over 65. Their approach focuses on understanding each resident as an individual, adapting care to personal needs and preferences. The dementia care here centres on building meaningful relationships between staff and residents. Carers develop deep knowledge of each person's unique needs, which helps them provide truly personalised support during both calm and challenging times. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

79/ 100

DCC Family Score

Auden House scores strongly on management and activities, where the inspection found Outstanding evidence, and holds solid mid-range scores on warmth and care quality. Cleanliness, food, and healthcare score lower because the published inspection text provides limited specific detail on those areas.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe how staff respond to distress with patience rather than frustration, staying engaged even during challenging moments. There's a real sense that the care team understands dementia isn't just about memory loss — it's about preserving dignity and finding ways to connect.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you're looking for a care home in Manchester where your loved one will be understood and valued, Auden House could be worth exploring.

DCC Recommendation

Worth a visit

Auden House Residential Home on Audenshaw Road in Manchester was rated Outstanding at its last full inspection in August 2019, with the published findings confirmed as still current following a review in July 2023. The home achieved Outstanding ratings in both Responsive and Well-led, meaning inspectors found exceptional evidence that residents have a meaningful daily life and that the management culture genuinely drives quality. The Safe, Effective, and Caring domains were all rated Good, indicating solid, consistent practice across safety, training, and the kindness of staff interactions. For a 24-bed home specialising in dementia, physical disabilities, and sensory impairment, these are strong results. The main uncertainty for your family is that the full inspection report text available for this rating is limited in published detail, so it is not possible to give you specific observations about food, night staffing, agency use, or exactly how dementia care is delivered day to day. The inspection itself is also now over five years old, and while the 2023 review found no reason to change the rating, a lot can change in a home over that period, including staff turnover and management continuity. On your visit, ask to speak with Dr Judith Bronwen Stockton, the registered manager, in person. Ask how long the permanent care staff have been in post, request to see the staffing rota for the past week, and if possible arrange to visit at a mealtime so you can see the rhythm of the home for yourself.

The three questions to ask when you visit

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In Their Own Words

How Auden House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Auden House says about itself

Where patience meets understanding in Manchester dementia care

Compassionate Care in Manchester at Auden House Residential Home

When someone you love is living with dementia, you need carers who see beyond the condition to the person underneath. Auden House Residential Home in Manchester has built its reputation on exactly this kind of patient, compassionate approach. The care team here takes time to learn what makes each resident tick, creating moments of genuine connection that families say bring visible joy to their loved ones.

Care & specialisms

Who they care for

    The home provides specialist support for dementia, sensory impairments and physical disabilities, caring for adults over 65. Their approach focuses on understanding each resident as an individual, adapting care to personal needs and preferences.

    How they describe their dementia care

    The dementia care here centres on building meaningful relationships between staff and residents. Carers develop deep knowledge of each person's unique needs, which helps them provide truly personalised support during both calm and challenging times.

    “If you're looking for a care home in Manchester where your loved one will be understood and valued, Auden House could be worth exploring.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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