Dementia Care Home

Watermead Rose Care Home

514 Melton Road, Leicester, Leicestershire, LE4 7SP

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
63/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff62 / 100

Staff warmth score

“Well Looked After”60%

of reviewers answered yes

Good to know

  • Registered beds80
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
  • Last inspected2025-01-22

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families talk about feeling supported from the moment they arrive. The team seems to understand that relatives need care too — whether that's a quiet word of reassurance or making sure everyone has what they need during long visits.

The eight family priority themes

  • Staff warmth62
  • Compassion & dignity63
  • Cleanliness62
  • Activities & engagement58
  • Food quality58
  • Healthcare63
  • Management & leadership65
  • Resident happiness60
Section 02

What inspectors found

Inspected 2025-01-22 Report published 2025-01-22

  • Is this home safe?

    Good
    The Safe domain was rated Good at the January 2025 inspection. This covers staffing levels, medicines management, infection control, and how the home responds to incidents and accidents. No specific observations, ratios, or examples are included in the published report text. The Good rating indicates inspectors were satisfied with safety arrangements at the time of their visit, but detailed evidence is not available from the published findings.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the January 2025 inspection. This covers care planning, staff training, healthcare access, nutrition, and how well the home acts on clinical guidance. Dementia is a registered specialism, which means the home is expected to demonstrate specific competence in dementia care. No detail about care plan content, GP access arrangements, dementia training programmes, or food provision is included in the published report text.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the January 2025 inspection. This is the domain most closely linked to how staff treat the people who live here, covering warmth, dignity, respect, privacy, and independence. No direct observations, staff interactions, or quotes from the people who live here or their families are included in the published findings. The Good rating indicates inspectors found no concerns in this area at the time of the visit.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the January 2025 inspection. This covers how well the home tailors care to individual preferences, the range and quality of activities, and how complaints and end-of-life needs are handled. The home's registration as a dementia specialist implies a duty to provide meaningful engagement for people at all stages of dementia, including those who cannot participate in group activities. No specific detail about activity programmes, individual engagement, or complaint handling is included in the published report.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the January 2025 inspection. A named registered manager, Mr Jaime II Delfin Chan, is confirmed in post, alongside a nominated individual, Mrs Susan Houldey. This domain covers the quality of leadership, governance, staff culture, and how the home monitors and improves its own performance. No specific observations about management visibility, staff morale, quality auditing, or how the home responds to feedback are included in the published report text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Watermead Rose cares for adults both under and over 65, including those living with dementia or physical disabilities. For the people living here with dementia, the team brings clinical knowledge alongside a compassionate approach, understanding how to support both your parent and your family as the condition progresses. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

63/ 100

DCC Family Score

All five inspection domains were rated Good at the January 2025 assessment, which is a positive baseline. However, the published report contains no detailed observations, staff or resident quotes, or specific examples, so scores reflect the Good rating rather than verified evidence of how care feels day to day.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families talk about feeling supported from the moment they arrive. The team seems to understand that relatives need care too — whether that's a quiet word of reassurance or making sure everyone has what they need during long visits.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Sometimes what matters most is knowing your loved one will be treated with dignity when they need it most.

DCC Recommendation

Worth a visit

Watermead Rose Care Home, on Melton Road in Leicester, was assessed in January 2025 and rated Good across all five inspection domains: Safe, Effective, Caring, Responsive, and Well-led. The home is registered to care for up to 80 people, including those living with dementia and physical disabilities, and has a named registered manager in post. A Good rating across every domain is a meaningful baseline, reflecting that inspectors found no significant concerns about safety, care quality, or leadership at the time of their visit. The main limitation of this report is that the published findings contain no inspector observations, no direct quotes from the people who live here or their families, and no specific examples of how care is delivered. This makes it genuinely difficult to assess what daily life feels like at Watermead Rose. Before you make a decision, visit in person and ask to see the actual staffing rota for last week, including night shifts and agency versus permanent staff. Observe how staff speak to your parent during your visit, whether they use preferred names, whether they seem unhurried, and whether the people living there appear settled and engaged.

The three questions to ask when you visit

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In Their Own Words

How Watermead Rose Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Watermead Rose Care Home says about itself

Where dignity matters most during life's final chapter

Dedicated nursing home Support in Leicester

When families face saying goodbye to someone they love, the care team at Watermead Rose in Leicester understands what truly matters. This home has built a quiet reputation for supporting families through end-of-life care with genuine compassion. They know these moments stay with families forever.

Care & specialisms

Who they care for

    Watermead Rose cares for adults both under and over 65, including those living with dementia or physical disabilities.

    How they describe their dementia care

    For the people living here with dementia, the team brings clinical knowledge alongside a compassionate approach, understanding how to support both your parent and your family as the condition progresses.

    “Sometimes what matters most is knowing your loved one will be treated with dignity when they need it most.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Related:

    The 8 Things Real Families Say About Dementia Care Homes

    A Which? Care Homes: Real Family Reviews

    Steps to take to Find a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Mean?

    Best UK Website for Comparing Dementia Care Homes

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Memory Box

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    Digital Photoframe

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