Belong Morris Feinmann

What families say

Families visiting here often comment on how warm and caring the staff are in their everyday interactions. There's something reassuring about seeing your loved one treated with genuine respect and kindness. The atmosphere throughout feels homely rather than institutional, which helps residents feel more at ease in their surroundings.

Based on 9 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness65
• Activities & engagement60
• Food quality60
• Healthcare65
• Management & leadership70
• Resident happiness65

What inspectors found

Inspected 2021-03-02 · Report published 2021-03-02 · Inspected 2 times in the last three years

• Is this home safe?

  Good

  {"found":"The Safe domain was rated Good at the February 2021 inspection. This covers staffing levels, medicines management, infection control, and how the home responds to safeguarding concerns. No specific detail about staffing ratios, night cover, agency use, or falls management is included in the published summary. The inspection was carried out during the Covid-19 pandemic, so infection control practices would have been actively scrutinised at that time.","quotes":[],"family_meaning":"A Good rating in Safe is reassuring as a starting point, but the published findings give you almost nothing to work with beyond the headline. Our review data shows that families notice safety most through staff attentiveness and consistent faces; agency-heavy rotas and thin night cover are the two issues that most often undermine confidence. Good Practice research is clear that night staffing is where safety most commonly slips in homes of this size. With 74 beds and dementia as a specialism, you need to know exactly how many staff are on overnight and whether they are permanent or agency.","evidence_base":"The Good Practice evidence base (IFF Research and Leeds Beckett University, 2026) identifies night staffing ratios and reliance on agency staff as the two variables most predictive of safety incidents in nursing homes with dementia specialisms. Neither is addressed in the published findings for this home.","watch_out":"Ask the manager to show you last week's actual staffing rota, not the template. Count the number of permanent names against agency names on night shifts, and ask what the minimum staffing level is for the dementia unit after 10pm."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"The Effective domain was rated Good at the February 2021 inspection. This domain covers staff training, care plan quality, access to healthcare professionals such as GPs and district nurses, and nutrition and hydration. No specific detail about dementia training content, care plan review frequency, GP access arrangements, or mealtime observations is included in the published summary.","quotes":[],"family_meaning":"Dementia is a registered specialism at this home, which means inspectors would have expected to see training and care planning that goes beyond basic requirements. However, the published findings do not confirm what dementia training staff have received or how often care plans are reviewed with families involved. Our review data shows that food quality (cited in 20.9% of positive reviews) and healthcare access (20.2%) are the two practical areas families most often notice day to day. Good Practice research describes care plans as living documents that should reflect who your parent is, not just their medical needs. Ask to see how your parent's plan would be written and how often you would be invited to review it.","evidence_base":"The Good Practice rapid evidence review (2026) found that care plans which include personal history, preferred routines, and communication preferences are significantly associated with better wellbeing outcomes for people living with dementia, particularly in the first six months after admission.","watch_out":"Ask to see a sample anonymised care plan and ask how often they are formally reviewed. Then ask directly: would you be invited to that review, and how would your feedback be recorded?"}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"The Caring domain was rated Good at the February 2021 inspection. This domain covers how staff treat the people who live there, including dignity, respect, privacy, and whether residents are supported to maintain independence. No direct inspector observations, staff interaction descriptions, or resident and relative quotes are included in the published summary.","quotes":[],"family_meaning":"Staff warmth is the single largest driver of positive family satisfaction in our review data, mentioned in 57.3% of positive reviews, and compassion and dignity follow closely at 55.2%. A Good rating in Caring is a meaningful signal, but without specific observations it is impossible to tell whether this home scored comfortably within Good or only just. The things that matter most are small and observable: does a staff member knock before entering a room, do they use your mum's preferred name, do they move without appearing rushed? These are things you can check yourself on a visit far more reliably than any rating can confirm.","evidence_base":"Good Practice research highlights that non-verbal communication, including tone of voice, eye contact, and unhurried pace, is as important as verbal interaction for people living with dementia, many of whom lose language before other capacities. A home where staff are genuinely warm will show it in how they move through communal spaces, not only in formal interactions.","watch_out":"During your visit, sit quietly in a communal area for 15 minutes and watch what happens when a resident calls out or becomes unsettled. Notice whether staff respond quickly, calmly, and by name, or whether they call across the room or wait for someone else to act."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good

  {"found":"The Responsive domain was rated Good at the February 2021 inspection. This domain covers whether the home tailors care to individuals, whether activities are meaningful and varied, how complaints are handled, and how the home supports families. Dementia and physical disabilities are registered specialisms. No specific examples of activities, individual engagement approaches, or family involvement practices are included in the published summary.","quotes":[],"family_meaning":"Resident happiness is cited in 27.1% of positive family reviews, and activities engagement in 21.4%. For people living with dementia, the evidence is clear that group activities alone are not enough: your parent needs one-to-one engagement tailored to who they are and what they have always valued. Good Practice research highlights Montessori-based approaches and everyday household tasks as particularly effective for maintaining a sense of purpose and continuity. A Good rating here is encouraging, but you cannot know from this report whether activities are genuinely individualised or whether they default to group sessions that not everyone can access.","evidence_base":"The Good Practice rapid evidence review (2026) found strong evidence that individually tailored activity, including tasks based on lifelong roles and interests, produces measurable improvements in wellbeing and reduces distress behaviours in people living with dementia. Homes that rely primarily on group activities show weaker outcomes for residents with moderate to advanced dementia.","watch_out":"Ask the activities coordinator what they know about your parent's life history before they moved in, and ask specifically what would happen on a day when your parent could not join a group session. Would someone sit with them individually, and for how long?"}

  Verified by inspector

• Is the home well-led?

  Good

  {"found":"The Well-led domain was rated Good at the February 2021 inspection. A named registered manager and a nominated individual are confirmed as being in post. The home is operated by Belong Limited, a specialist provider with a recognised model of care. A monitoring review in July 2023 found no evidence to change the rating. No specific detail about manager visibility, staff culture, governance processes, or how the home responds to concerns is included in the published summary.","quotes":[],"family_meaning":"Leadership stability is one of the strongest predictors of care quality over time. Our review data shows that management and communication features in 23.4% of positive reviews, and families consistently notice whether a manager knows residents by name and is present on the floor rather than behind a desk. Belong Limited operates a distinctive village-style model, which means the leadership structure may differ from a traditional care home. The Good rating here is stable across two inspections, which is a positive signal, but with an inspection now over three years old, you should ask directly about any recent staffing changes, particularly at manager level.","evidence_base":"Good Practice research identifies leadership stability as a key predictor of care trajectory. Homes where managers have been in post for more than two years and where staff feel able to raise concerns without fear consistently outperform homes with high management turnover on both safety and wellbeing outcomes.","watch_out":"Ask how long the current registered manager has been in post and whether there have been any significant changes to the senior team in the past 12 months. Then ask how staff raise concerns and give an example of something that changed because a care worker spoke up."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home provides specialist support for people living with dementia, as well as those with physical disabilities. They care for both younger adults under 65 and older residents, offering the kind of flexible approach that recognises everyone's needs are different.. Gaps or open questions remain on For those living with dementia, the staff here understand the importance of creating familiar, comfortable surroundings. Their approach focuses on maintaining dignity and providing the patient, understanding care that makes such a difference to quality of life. — areas worth probing directly during a visit.