Rawcliffe Manor Care Home

What families say

The physical environment at Rawcliffe Manor has been transformed through recent renovation work. Families have noticed the aesthetically pleasing spaces and modern facilities that create a more comfortable setting for residents.

Based on 8 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness70
• Activities & engagement65
• Food quality65
• Healthcare68
• Management & leadership72
• Resident happiness70

What inspectors found

Inspected 2023-08-12 · Report published 2023-08-12

• Is this home safe?

  Good

  {"found":"Rawcliffe Manor was rated Good for safety at the July 2023 inspection. The home is registered for 72 beds and supports people with dementia, physical disabilities, and sensory impairments, all of which carry specific safety considerations. Beyond the rating itself, the published findings do not include specific detail about staffing ratios, night cover, medicines management, falls recording, or infection control practices. A named registered manager was in post at the time of inspection, which supports continuity of safe oversight.","quotes":[],"family_meaning":"A Good safety rating means inspectors did not identify significant concerns, but it does not tell you how many staff are on duty at 2am when your parent may need help. Good Practice research consistently identifies night staffing as the point where safety is most likely to slip in care homes, particularly in larger homes of 72 beds. Our review data shows that families mention staff attentiveness in nearly one in seven positive reviews, which tells you this is something families notice and value when it is done well. Because the published report does not include staffing numbers or incident-learning detail, you should ask these questions directly before making a decision.","evidence_base":"The IFF Research and Leeds Beckett University rapid evidence review found that night staffing ratios and reliance on agency staff are two of the strongest predictors of safety incidents in care homes. Neither is addressed in the published findings for Rawcliffe Manor.","watch_out":"Ask the manager how many permanent care staff are on duty overnight for the 72-bed home, and ask to see records of how many agency shifts were used in the last four weeks."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"The home was rated Good for effectiveness at the July 2023 inspection. Rawcliffe Manor lists dementia as a specialism, which implies a commitment to dementia-specific training and care planning, but the published findings do not describe training content, care plan quality, GP access arrangements, or how food and nutrition are managed. The registered manager was in post at the time of inspection, providing organisational continuity.","quotes":[],"family_meaning":"Effectiveness in a dementia care setting means your parent's care plan should read like a document written about them as an individual, not a template. Good Practice research across 61 studies identifies care plans as living documents that must be updated as dementia progresses, and regular GP access as a basic marker of good practice. Food quality appears in 20.9% of positive family reviews, making it the third most-mentioned theme in our data, yet the published findings say nothing specific about mealtimes at Rawcliffe Manor. Ask to see a sample anonymised care plan and ask how often your parent's plan would be formally reviewed.","evidence_base":"The Good Practice evidence base identifies dementia-specific training content, not just completion rates, as the factor that makes a difference to care quality. A home can show 100% training compliance while staff remain uncertain how to respond to distress or changed behaviour.","watch_out":"Ask the manager to describe the dementia training staff complete, including how recently it was updated and whether it covers non-verbal communication and behaviour that may signal unmet need."}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"Rawcliffe Manor was rated Good for caring at the July 2023 inspection. This domain covers warmth, dignity, respect, and whether staff treat residents as individuals. The published findings do not include specific inspector observations of staff interactions, resident testimony about how they feel treated, or examples of privacy and dignity in practice. The Good rating indicates inspectors did not find cause for concern in this area.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, mentioned by name in 57.3% of positive reviews, and compassion and dignity appear in 55.2%. These two themes together account for more of what families value than anything else. What you are looking for on a visit is whether staff use your parent's preferred name without being reminded, whether interactions feel unhurried, and whether staff pause to acknowledge your parent rather than talking over them. The inspection rating is Good, but the evidence behind it is not detailed enough in the published report to give you the specifics you need. Your own observations on a visit will tell you more than the report can here.","evidence_base":"Good Practice research highlights that non-verbal communication matters as much as verbal interaction for people living with dementia. Staff who make eye contact, crouch to eye level, and respond calmly to distress are demonstrating person-centred practice even when words are limited.","watch_out":"On your visit, watch whether staff address your parent (or current residents) by name without prompting, and notice whether any interactions feel rushed. A corridor where staff walk past without acknowledging residents is a warning sign regardless of inspection ratings."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good

  {"found":"The home was rated Good for responsiveness at the July 2023 inspection. This domain covers whether the home provides activities and engagement tailored to individuals, supports independence, and plans well for end of life. The published findings do not include detail about the activity programme, individual engagement for people who cannot join groups, or how the home accommodates personal preferences and routines. The Good rating indicates inspectors found no significant concerns in this area.","quotes":[],"family_meaning":"Activities and engagement appear in 21.4% of positive family reviews in our data, and resident happiness, which depends heavily on meaningful occupation, appears in 27.1%. For a parent living with dementia, the question is not just whether there is a weekly activities timetable but whether there is someone who sits with them one to one on a quiet Tuesday afternoon. Good Practice research identifies tailored individual activities, including familiar household tasks, as significantly more effective for wellbeing than group entertainment alone. The published report does not describe what Rawcliffe Manor actually does in this area, so you need to ask directly.","evidence_base":"The Good Practice evidence base, drawing on Montessori-based and person-centred approaches, finds that everyday activities with meaning (folding laundry, tending plants, sorting objects) produce better wellbeing outcomes for people with dementia than passive group entertainment.","watch_out":"Ask the activities coordinator to describe what they would do with your parent on a day when they did not want to join a group session. If the answer is vague, ask to see last month's activities log and look for evidence of one-to-one engagement."}

  Verified by inspector

• Is the home well-led?

  Good

  {"found":"Rawcliffe Manor was rated Good for being well-led at the July 2023 inspection. A named registered manager, Mr Shane Talbot, was in post, and a nominated individual, Mr Jonathan James Garton, is recorded at provider level, indicating formal accountability structures are in place. The home is operated by Yorkare Homes (Rawcliffe) Ltd. The published findings do not describe management visibility, staff culture, how complaints are handled, or whether staff feel able to speak up about concerns.","quotes":[],"family_meaning":"Leadership stability is one of the strongest predictors of care quality over time, according to Good Practice research. A manager who has been in post long enough to know residents by name and who staff feel comfortable approaching sets the tone for everything else. Our review data shows that management quality appears in 23.4% of positive family reviews, and communication with families in 11.5%. The Good rating here is reassuring, but the published report does not tell you whether the current manager has been in post for six months or six years, or how the home handled its last serious complaint. These are worth asking directly.","evidence_base":"The Good Practice evidence base identifies leadership stability and a culture where staff can raise concerns without fear as two of the clearest markers that a home will maintain quality over time, not just at inspection.","watch_out":"Ask the manager how long they have been in post at Rawcliffe Manor and how they find out when something has gone wrong at night when they are not on site. The answer will tell you a great deal about the culture of accountability."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home provides specialist support for residents with physical disabilities and sensory impairments. They care for both younger adults under 65 and older residents, with particular experience supporting people living with dementia.. Gaps or open questions remain on Rawcliffe Manor has experience caring for residents with dementia across different age groups. The home works to provide appropriate support for people at various stages of their dementia journey. — areas worth probing directly during a visit.