Elmhurst Assisted Living & Care
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes, Homecare agencies, Supported living
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds11
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities, Mental health conditions
- Last inspected2019-06-07
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth55
- Compassion & dignity60
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership35
- Resident happiness55
What inspectors found
Inspected 2019-06-07
Is this home safe?
Is the care effective?
Effective was rated Good at the August 2020 inspection. The published summary does not provide specific detail about care plan content, dementia training, GP access, or how the home manages the range of conditions it supports. The Good rating for Effective implies inspectors were broadly satisfied with training, care planning, and healthcare access at the time. No information about food quality, dietary management, or how individual preferences are recorded is available in the published findings.Is this home caring?
Caring was rated Good at the August 2020 inspection. This is the domain families weight most heavily in our review data, covering staff warmth, compassion, dignity, and respect. The published summary does not include any direct inspector observations of staff interactions, preferred name use, or how staff respond to distress. No resident or family quotes are recorded. The Good rating reflects inspector satisfaction at the time, but no specific evidence is available to contextualise what that looked like in practice.Is the home responsive?
Responsive was rated Good at the August 2020 inspection. This domain covers whether your parent will have a meaningful life here, including activities, individual engagement, and end-of-life planning. The published summary contains no specific information about the activities programme, whether one-to-one engagement is available for people who cannot join group sessions, or how individual preferences and life histories are used to shape daily routines. The home supports people with dementia, learning disabilities, and mental health conditions, which requires significantly different approaches to engagement for each group.Is the home well-led?
Well-led was rated Requires Improvement at the August 2020 inspection. This is the one domain where the inspection identified a shortcoming. The published summary does not specify what the concerns were, but a Requires Improvement rating typically relates to governance, oversight, or leadership culture. A monitoring review in July 2023 found no evidence to change the ratings, meaning the Requires Improvement for Well-led remains on record. The home lists two registered managers and a nominated individual, which may reflect a shared or evolving leadership structure.
Source: CQC inspection report →
What the evidence base says
The team here cares for adults across different age groups, including younger people with learning disabilities and mental health conditions. They also support older residents and those living with dementia. For residents with dementia, the smaller scale of the home can help create a calmer environment with consistent faces and routines. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Most domains were rated Good at the last full inspection in August 2020, which is reassuring, but Well-led was rated Requires Improvement and the inspection report contains very little specific detail to assess day-to-day life here. The overall score reflects that gap rather than confirmed problems.
Homes in West Midlands typically score 68–82.Worth a visit
Elmhurst Assisted Living And Care Facilities, on Hillmorton Road in Rugby, was rated Good overall at its last full inspection in August 2020, with Good ratings across Safe, Effective, Caring, and Responsive domains. The Well-led domain was rated Requires Improvement at that inspection. A monitoring review carried out in July 2023 found no evidence requiring the ratings to be changed, so the Good overall rating remains in place. The main uncertainty here is significant: the published inspection summary contains very little specific detail about what daily life is actually like for the people who live here. There are no recorded staff observations, no resident or family quotes, and no descriptions of the environment, food, activities, or dementia-specific practice. This home also lists an unusually broad range of specialisms, including dementia, learning disabilities, and mental health conditions, across just 11 beds. Before visiting, ask the manager how residents with such different needs are supported alongside one another, and check the current leadership position given that the Well-led concern from 2020 is still on record.
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In Their Own Words
How Elmhurst Assisted Living & Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Smaller Rugby care home supporting adults with complex needs
Compassionate Care in Rugby at Elmhurst Assisted Living And Care Facilities
Elmhurst Assisted Living in Rugby provides residential care for adults of all ages, including those under 65. This smaller care facility works with people who have learning disabilities, mental health conditions and dementia, offering support in a more intimate setting than larger homes.
Who they care for
The team here cares for adults across different age groups, including younger people with learning disabilities and mental health conditions. They also support older residents and those living with dementia.
For residents with dementia, the smaller scale of the home can help create a calmer environment with consistent faces and routines.
“As a smaller home with specialised experience, Elmhurst might suit someone who'd benefit from a quieter setting.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Most domains were rated Good at the last full inspection in August 2020, which is reassuring, but Well-led was rated Requires Improvement and the inspection report contains very little specific detail to assess day-to-day life here. The overall score reflects that gap rather than confirmed problems.
Homes in West Midlands typically score 68–82.Worth a visit
Elmhurst Assisted Living And Care Facilities, on Hillmorton Road in Rugby, was rated Good overall at its last full inspection in August 2020, with Good ratings across Safe, Effective, Caring, and Responsive domains. The Well-led domain was rated Requires Improvement at that inspection. A monitoring review carried out in July 2023 found no evidence requiring the ratings to be changed, so the Good overall rating remains in place. The main uncertainty here is significant: the published inspection summary contains very little specific detail about what daily life is actually like for the people who live here. There are no recorded staff observations, no resident or family quotes, and no descriptions of the environment, food, activities, or dementia-specific practice. This home also lists an unusually broad range of specialisms, including dementia, learning disabilities, and mental health conditions, across just 11 beds. Before visiting, ask the manager how residents with such different needs are supported alongside one another, and check the current leadership position given that the Well-led concern from 2020 is still on record.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Elmhurst Assisted Living & Care measures up against the other homes you’re considering. Free account.
In Their Own Words
How Elmhurst Assisted Living & Care describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Smaller Rugby care home supporting adults with complex needs
Compassionate Care in Rugby at Elmhurst Assisted Living And Care Facilities
Elmhurst Assisted Living in Rugby provides residential care for adults of all ages, including those under 65. This smaller care facility works with people who have learning disabilities, mental health conditions and dementia, offering support in a more intimate setting than larger homes.
Who they care for
The team here cares for adults across different age groups, including younger people with learning disabilities and mental health conditions. They also support older residents and those living with dementia.
For residents with dementia, the smaller scale of the home can help create a calmer environment with consistent faces and routines.
“As a smaller home with specialised experience, Elmhurst might suit someone who'd benefit from a quieter setting.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.



























