Wyndley Grange Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds64
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2018-01-12
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe how staff here really connect with residents and relatives. The team shows genuine warmth, with permanent staff who get to know each person properly. They're particularly good at helping families stay in touch, arranging video calls for relatives abroad and being flexible about visiting times when it matters.
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare55
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2018-01-12
Is this home safe?
Is the care effective?
The home was rated Good for effectiveness at its October 2017 inspection. The published findings do not describe care plan content, GP access arrangements, dementia training programmes, or how food quality and dietary needs are managed. The home is registered to care for people with dementia as well as adults of varying ages, which means effective, individually tailored care planning is particularly important. The inspection text gives no specific evidence about how this is achieved in practice.Is this home caring?
The home was rated Good for caring at its October 2017 inspection. The published report does not include inspector observations of staff interactions, resident testimony about how they feel treated, or specific examples of dignified care in practice. Staff warmth and compassion are the single most important factors in family satisfaction, but the available text provides no specific evidence about either. The home's improvement from Requires Improvement to Good suggests concerns in this area were addressed, but you cannot verify that from the published findings alone.Is the home responsive?
The home was rated Good for responsiveness at its October 2017 inspection. The published report does not describe the activities programme, how individual preferences are identified, or how the home supports people with dementia who cannot participate in group activities. End-of-life planning and complaint handling are also not described. For a home with a dementia specialism, the absence of specific detail here means families cannot verify from published sources how well the home tailors life to individual residents.Is the home well-led?
The home was rated Good for leadership at its October 2017 inspection, having previously been rated Requires Improvement. A registered manager was confirmed in post at the time of inspection. The published report does not describe the manager's visibility, how staff are supported to raise concerns, how governance is exercised, or how the home has changed since 2017. The monitoring review in July 2023 did not identify concerns, but it was a data review rather than an on-site inspection.
Source: CQC inspection report →
What the evidence base says
The home cares for adults both over and under 65, including those living with dementia. They're set up to support people with varying needs across different life stages. For residents with dementia, the home provides specialist care within their broader nursing environment. The permanent staff team means residents see familiar faces, which can be particularly important for those living with memory challenges. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Wyndley Grange Nursing Home holds a Good rating across all five inspection domains, which is genuinely encouraging, but the inspection took place in October 2017 and the published findings contain very little specific detail. Every theme score reflects a positive but unverified baseline rather than confirmed, observed evidence.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe how staff here really connect with residents and relatives. The team shows genuine warmth, with permanent staff who get to know each person properly. They're particularly good at helping families stay in touch, arranging video calls for relatives abroad and being flexible about visiting times when it matters.
What inspectors have recorded
What stands out here is how the team handles the most difficult times. Families who've been through end-of-life care speak about the compassion and dignity shown by staff. Some concerns have been raised about response times during busy periods and communication challenges, particularly around phone contact. The weekly GP visits provide medical oversight, though families should ask about specific care protocols.
How it sits against good practice
Every family's situation is unique, and finding the right care home means asking the right questions about what matters most to you.
Worth a visit
Wyndley Grange Nursing Home on Somerville Road in Sutton Coldfield was rated Good across all five inspection domains at its October 2017 inspection, having previously been rated Requires Improvement. That improvement is a positive sign that the home responded to earlier concerns. A monitoring review in July 2023 found no evidence requiring a change to that rating. The main uncertainty here is straightforward: this inspection is now more than seven years old, and the published report contains very little specific detail about what life inside the home actually looks like. You cannot rely on a Good rating from 2017 to tell you whether the home is right for your parent today. Before you make any decision, visit in person, ask to see the most recent staffing rota, speak to the registered manager about how they support people with dementia, and ask families who currently have a relative there what their experience has been.
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In Their Own Words
How Wyndley Grange Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where compassionate end-of-life care meets modern facilities in Sutton Coldfield
Wyndley Grange Nursing Home – Expert Care in Sutton Coldfield
When families face the hardest moments, they need to know their loved one is somewhere that truly understands. Wyndley Grange Nursing Home in Sutton Coldfield brings together experienced staff and modern facilities to support residents through all stages of care. The home's newer wing offers hotel-standard rooms with en-suite bathrooms, while the team focuses on maintaining dignity and comfort for every resident.
Who they care for
The home cares for adults both over and under 65, including those living with dementia. They're set up to support people with varying needs across different life stages.
For residents with dementia, the home provides specialist care within their broader nursing environment. The permanent staff team means residents see familiar faces, which can be particularly important for those living with memory challenges.
“Every family's situation is unique, and finding the right care home means asking the right questions about what matters most to you.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Wyndley Grange Nursing Home holds a Good rating across all five inspection domains, which is genuinely encouraging, but the inspection took place in October 2017 and the published findings contain very little specific detail. Every theme score reflects a positive but unverified baseline rather than confirmed, observed evidence.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
Families describe how staff here really connect with residents and relatives. The team shows genuine warmth, with permanent staff who get to know each person properly. They're particularly good at helping families stay in touch, arranging video calls for relatives abroad and being flexible about visiting times when it matters.
What inspectors have recorded
What stands out here is how the team handles the most difficult times. Families who've been through end-of-life care speak about the compassion and dignity shown by staff. Some concerns have been raised about response times during busy periods and communication challenges, particularly around phone contact. The weekly GP visits provide medical oversight, though families should ask about specific care protocols.
How it sits against good practice
Every family's situation is unique, and finding the right care home means asking the right questions about what matters most to you.
Worth a visit
Wyndley Grange Nursing Home on Somerville Road in Sutton Coldfield was rated Good across all five inspection domains at its October 2017 inspection, having previously been rated Requires Improvement. That improvement is a positive sign that the home responded to earlier concerns. A monitoring review in July 2023 found no evidence requiring a change to that rating. The main uncertainty here is straightforward: this inspection is now more than seven years old, and the published report contains very little specific detail about what life inside the home actually looks like. You cannot rely on a Good rating from 2017 to tell you whether the home is right for your parent today. Before you make any decision, visit in person, ask to see the most recent staffing rota, speak to the registered manager about how they support people with dementia, and ask families who currently have a relative there what their experience has been.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Wyndley Grange Nursing Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Wyndley Grange Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where compassionate end-of-life care meets modern facilities in Sutton Coldfield
Wyndley Grange Nursing Home – Expert Care in Sutton Coldfield
When families face the hardest moments, they need to know their loved one is somewhere that truly understands. Wyndley Grange Nursing Home in Sutton Coldfield brings together experienced staff and modern facilities to support residents through all stages of care. The home's newer wing offers hotel-standard rooms with en-suite bathrooms, while the team focuses on maintaining dignity and comfort for every resident.
Who they care for
The home cares for adults both over and under 65, including those living with dementia. They're set up to support people with varying needs across different life stages.
For residents with dementia, the home provides specialist care within their broader nursing environment. The permanent staff team means residents see familiar faces, which can be particularly important for those living with memory challenges.
Management & ethos
What stands out here is how the team handles the most difficult times. Families who've been through end-of-life care speak about the compassion and dignity shown by staff. Some concerns have been raised about response times during busy periods and communication challenges, particularly around phone contact. The weekly GP visits provide medical oversight, though families should ask about specific care protocols.
The home & environment
The newer part of the building gets particular praise for its modern, clean environment. People mention the hotel-standard rooms and how well everything's kept. The home maintains high cleanliness standards throughout, which families really notice and appreciate.
“Every family's situation is unique, and finding the right care home means asking the right questions about what matters most to you.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
