Dementia Care Home

Homecroft Residential Home Ltd

446 LIchfield Road, Sutton Coldfield, West Midlands, B74 4BL

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
71/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff68 / 100

Staff warmth score

“Well Looked After”65%

of reviewers answered yes

Good to know

  • Registered beds33
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2022-01-21

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth68
  • Compassion & dignity68
  • Cleanliness65
  • Activities & engagement60
  • Food quality58
  • Healthcare63
  • Management & leadership70
  • Resident happiness65
Section 02

What inspectors found

Inspected 2022-01-21

  • Is this home safe?

    Good
    The Safe domain was rated Good at the December 2021 inspection, representing an improvement from the previous Requires Improvement. This indicates inspectors were satisfied that risks to residents were being managed appropriately at the time of the visit. The home has 33 beds and lists dementia as a specialism, which brings specific safety considerations around wandering, falls, and behaviour management. No specific incidents, staffing ratios, or infection control observations are reproduced in the published summary. The overall improvement suggests the provider addressed whatever safety concerns were identified previously.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good, indicating inspectors were satisfied that care planning, training, and health monitoring met the required standard. The home lists dementia as a specialism, which implies a baseline expectation of dementia-specific knowledge among staff. No specific details about care plan content, GP access arrangements, medication management, or staff training programmes are reproduced in the published summary. Nutrition and hydration fall within this domain, but no detail about food quality, choice, or dietary management is available. The Good rating represents an improvement from the previous inspection.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good, indicating inspectors were satisfied that staff treated residents with warmth, respect, and dignity. This is the domain most directly connected to how your parent would feel day-to-day. No specific observations of staff interactions, no direct quotes from residents, and no relatives' testimony are reproduced in the published summary. The Good rating implies inspectors did not find evidence of rushed, dismissive, or undignified care during their visit. The improvement from Requires Improvement adds weight to the finding, suggesting the culture of care has shifted positively.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good, indicating inspectors were satisfied that the home was meeting residents' individual needs, including activities, engagement, and responsiveness to changing preferences. No specific activity programmes, one-to-one engagement arrangements, or examples of personalised responses are reproduced in the published summary. The home lists dementia as a specialism, which implies activities should be adapted for people at different stages of cognitive decline. End-of-life care planning also falls within this domain, but no information is available about how the home approaches that conversation with residents and families.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-Led domain was rated Good, indicating inspectors were satisfied with the leadership, governance, and culture of the home at the time of the December 2021 inspection. A named Registered Manager (Mrs Susan Meakin) and Nominated Individual (Mr Nicholas Godfrey Murch) are recorded, giving the home identifiable leadership. The improvement from Requires Improvement to Good across all five domains simultaneously suggests the provider took a structured approach to addressing previous concerns rather than making isolated changes. No information is available about manager tenure, staff turnover, or the home's approach to receiving and acting on feedback from residents and families.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Homecroft cares for residents aged 65 and over, with particular experience supporting people living with dementia. They provide the daily assistance many older people need while encouraging residents to maintain their independence where possible. For residents with dementia, the home provides specialist support tailored to individual needs. Staff work to create a calm, structured environment that helps residents feel secure and engaged throughout their day. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

71/ 100

DCC Family Score

Homecroft Residential Home has improved from Requires Improvement to Good across all five domains — a meaningful step forward — but the inspection report provides limited specific detail, meaning the Family Score reflects confirmed progress rather than richly evidenced quality.

Homes in West Midlands typically score 68–82.
DCC Recommendation

Worth a visit

Homecroft Residential Home, a 33-bed home in Sutton Coldfield specialising in dementia and older adult care, was rated Good across all five inspection domains following an assessment in December 2021 — an improvement from its previous Requires Improvement rating. That upward trajectory is meaningful: it indicates the provider identified what was wrong and made changes that satisfied inspectors. The home is registered under a named manager and a nominated individual, suggesting an identifiable leadership structure is in place. The main limitation for you as a family is that the published inspection summary contains very little specific detail — no direct quotes from residents or relatives, no inspector observations of care in practice, and no breakdown of staffing numbers, activity provision, or food quality. The Good rating tells you the home met the standard; it does not tell you whether it exceeded it. Before making a decision, visit in person and ask targeted questions: how many permanent staff are on overnight, what does a typical day look like for someone with mid-stage dementia, and how would the home keep you informed if your parent's health changed. The inspection is now over two years old, so also ask what has changed since then.

The three questions to ask when you visit

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In Their Own Words

How Homecroft Residential Home Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Homecroft Residential Home Ltd says about itself

Caring for older residents in the heart of Sutton Coldfield

Compassionate Care in Sutton Coldfield at Homecroft Residential Home

Homecroft Residential Home provides residential care for older people in Sutton Coldfield, West Midlands. The home welcomes residents over 65, including those living with dementia. Located in this established Birmingham suburb, they offer round-the-clock support in a residential setting.

Care & specialisms

Who they care for

    The team at Homecroft cares for residents aged 65 and over, with particular experience supporting people living with dementia. They provide the daily assistance many older people need while encouraging residents to maintain their independence where possible.

    How they describe their dementia care

    For residents with dementia, the home provides specialist support tailored to individual needs. Staff work to create a calm, structured environment that helps residents feel secure and engaged throughout their day.

    “To learn more about life at Homecroft and whether it might suit your loved one's needs, the team welcomes your questions.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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