Dementia Care Home

The New Grange Care Home Ltd

10-16 Homefield Road, Worthing, Sussex, BN11 2HZ

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
68/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds58
  • SpecialismsDementia
  • Last inspected2021-06-11

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

People talk about the regular activities and celebrations that keep life interesting for residents. There's a real effort to create meaningful moments throughout the week, whether through organised entertainment or special events that bring everyone together.

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare55
  • Management & leadership65
  • Resident happiness55
Section 02

What inspectors found

Inspected 2021-06-11

  • Is this home safe?

    Good
    The Safe domain was rated Good at the May 2021 inspection, having previously been rated Requires Improvement. This improvement indicates that whatever issues were identified in the earlier inspection had been addressed to the regulator's satisfaction. The published summary does not record specific observations about falls management, medicines, infection control, or night staffing ratios. A named registered manager was in post at the time of inspection.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the May 2021 inspection. The home holds a dementia specialism, which requires staff to have relevant training in place. The published summary does not include specific detail on care plan quality, review frequency, GP access arrangements, or the content of dementia training. No record reviews or specific observations are described in the available text.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the May 2021 inspection. This domain covers staff warmth, dignity, respect, and whether your parent is treated as an individual. The published summary does not include inspector observations of staff interactions, resident quotes, or examples of how the home respects privacy and preferred names. No specific detail is available in the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the May 2021 inspection. This domain covers whether your parent would have a meaningful life at the home: activities, individual engagement, and end-of-life care. The published summary contains no specific detail on the activities programme, one-to-one engagement for residents who cannot join groups, or how the home supports people in the later stages of dementia.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-Led domain was rated Good at the May 2021 inspection, improving from Requires Improvement. A named registered manager and a nominated individual are both on record with the regulator. The published summary does not describe the manager's tenure, how the culture is maintained, how staff are supported to raise concerns, or what governance systems are in place. The improvement from the previous rating suggests problems were identified and addressed, but no detail on what those problems were is available in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The New Grange specialises in dementia care. The home's approach to dementia focuses on maintaining dignity while providing skilled support. Staff show they understand how to work with residents who have dementia, adapting their care to each person's needs and abilities. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

68/ 100

DCC Family Score

The home improved from Requires Improvement to Good across all five domains, which is a meaningful positive trend. However, the published inspection text contains very little specific detail, so most scores reflect the rating grade rather than direct observations or testimony.

Homes in South East typically score 68–82.

The three-lens summary

Lens 01

What families tell us

People talk about the regular activities and celebrations that keep life interesting for residents. There's a real effort to create meaningful moments throughout the week, whether through organised entertainment or special events that bring everyone together.

Lens 02

What inspectors have recorded

The carers here get consistent praise for treating each resident with respect. Rather than rushing through tasks, they take time to understand what works for each person. Families feel comfortable knowing their loved ones are in capable hands.

Lens 03

How it sits against good practice

It's worth arranging a visit to see how The New Grange balances professional care with genuine warmth.

DCC Recommendation

Worth a visit

The New Grange Care Home Limited, at 10-16 Homefield Road in Worthing, was rated Good across all five inspection domains at its last inspection in May 2021. Importantly, this represented an improvement from a previous Requires Improvement rating, which is a positive sign that the home identified problems and acted on them. A named registered manager was in post, and the home has a declared specialism in dementia care. The main limitation of this report is that the published inspection summary contains very little specific detail: no direct observations, no staff or resident quotes, and no data on staffing ratios, activities, or food. A Good rating tells you the home met the required standard at one point in time, but it does not tell you what day-to-day life feels like for your parent now. The inspection was conducted in May 2021, which means the findings are over three years old. Before making a decision, visit the home at a mealtime if possible, ask to see the actual staffing rota for the past week (counting permanent versus agency staff on nights), and ask how care plans are reviewed and whether families are included in that process.

The three questions to ask when you visit

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In Their Own Words

How The New Grange Care Home Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The New Grange Care Home Ltd says about itself

Where skilled carers bring genuine respect to daily life

Compassionate Care in Worthing at The New Grange Care Home Limited

When you visit The New Grange in Worthing, you'll notice how residents are treated as individuals rather than following a one-size-fits-all routine. This care home has built its reputation on skilled staff who understand that dignity matters in every interaction. Families describe feeling genuinely welcomed here, not just tolerated during visits.

Care & specialisms

Who they care for

    The New Grange specialises in dementia care.

    How they describe their dementia care

    The home's approach to dementia focuses on maintaining dignity while providing skilled support. Staff show they understand how to work with residents who have dementia, adapting their care to each person's needs and abilities.

    “It's worth arranging a visit to see how The New Grange balances professional care with genuine warmth.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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