The Hawthorns – Shaw healthcare
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes, Rehabilitation (illness/injury)
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds46
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
- Last inspected2019-03-19
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth85
- Compassion & dignity87
- Cleanliness72
- Activities & engagement78
- Food quality68
- Healthcare82
- Management & leadership88
- Resident happiness78
What inspectors found
Inspected 2019-03-19
Is this home safe?
Is the care effective?
Effective was rated Outstanding at the February 2019 inspection. For a nursing home with a dementia specialism, this is a significant finding: inspectors typically look at staff training and competency, care plan quality, healthcare coordination, nutrition and hydration, and outcomes for residents. An Outstanding here means inspectors found evidence that went beyond compliance and demonstrated genuine best practice. The published summary does not, however, include the specific observations or examples that earned this rating.Is this home caring?
Caring was rated Outstanding at the February 2019 inspection. This is the domain most closely tied to the lived experience of your parent. Inspectors would have observed staff interactions, looked at how dignity and privacy were maintained, assessed whether residents were treated as individuals, and spoken with residents and families. Outstanding here means inspectors saw consistent, specific evidence of warmth, respect, and person-led care. The published summary includes no direct quotes from residents or relatives, and no specific observations are described.Is the home responsive?
Responsive was rated Outstanding at the February 2019 inspection. This domain covers whether the home adjusts to individual needs, whether activities are meaningful and varied, how complaints are handled, and whether end-of-life care is thoughtful. Outstanding here means inspectors found evidence that the home consistently adapted its provision to the individual rather than expecting people to fit a standard routine. No specific activities, individual examples, or complaint-handling cases are described in the published summary.Is the home well-led?
Well-led was rated Outstanding at the February 2019 inspection. The home has a named registered manager and a nominated individual from the provider, Shaw Healthcare (Group) Limited. An Outstanding in Well-led means inspectors found that leadership was visible, the culture was open and learning-focused, staff felt supported and able to raise concerns, and governance systems were robust. The published summary does not include the specific examples or staff testimony that supported this rating.
Source: CQC inspection report →
What the evidence base says
The home provides specialist dementia care alongside support for residents over 65 and those with physical disabilities. Staff here work with residents living with dementia, though families considering a placement should ask about the admission process and how the home matches care to different stages of the condition. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Hawthorns (Evesham) received an Outstanding overall rating, with four of five domains rated Outstanding. The Family Score of 81 reflects the strength of that rating while noting that the published inspection text contains very limited specific detail to verify individual themes.
Homes in West Midlands typically score 68–82.Worth a visit
The Hawthorns (Evesham) on Church Street, Evesham was rated Outstanding overall at its last inspection in February 2019, with four domains rated Outstanding: Effective, Caring, Responsive, and Well-led. Safe was rated Good. The home specialises in nursing care, dementia, and physical disabilities for adults over 65, with 46 beds. A July 2023 review of available data found no reason to change that rating. The main limitation here is transparency: the published inspection text is a short summary rather than a detailed report, which means there is very little specific evidence to tell you what Outstanding actually looked like on the ground. Before visiting, prepare a list of specific questions. Ask to see last week's actual staffing rota and count how many shifts were covered by permanent versus agency staff, particularly on nights. Ask what dementia-specific training staff have completed and when. And spend time in a communal area observing how staff interact with residents at an unstructured moment in the day, not during a formal activity.
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In Their Own Words
How The Hawthorns – Shaw healthcare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Staff who really know each resident in this Evesham home
Nursing home,rehabilitation (illness/injury) in Evesham: True Peace of Mind
When you're looking for dementia care in Evesham, finding staff who genuinely understand your loved one matters more than anything. The Hawthorns sits in the West Midlands, caring for older adults including those living with dementia and physical disabilities. Families describe seeing real warmth between staff and residents here.
Who they care for
The home provides specialist dementia care alongside support for residents over 65 and those with physical disabilities.
Staff here work with residents living with dementia, though families considering a placement should ask about the admission process and how the home matches care to different stages of the condition.
“Worth visiting to see how the team interacts with residents — sometimes that tells you everything you need to know.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
The Hawthorns (Evesham) received an Outstanding overall rating, with four of five domains rated Outstanding. The Family Score of 81 reflects the strength of that rating while noting that the published inspection text contains very limited specific detail to verify individual themes.
Homes in West Midlands typically score 68–82.Worth a visit
The Hawthorns (Evesham) on Church Street, Evesham was rated Outstanding overall at its last inspection in February 2019, with four domains rated Outstanding: Effective, Caring, Responsive, and Well-led. Safe was rated Good. The home specialises in nursing care, dementia, and physical disabilities for adults over 65, with 46 beds. A July 2023 review of available data found no reason to change that rating. The main limitation here is transparency: the published inspection text is a short summary rather than a detailed report, which means there is very little specific evidence to tell you what Outstanding actually looked like on the ground. Before visiting, prepare a list of specific questions. Ask to see last week's actual staffing rota and count how many shifts were covered by permanent versus agency staff, particularly on nights. Ask what dementia-specific training staff have completed and when. And spend time in a communal area observing how staff interact with residents at an unstructured moment in the day, not during a formal activity.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how The Hawthorns – Shaw healthcare measures up against the other homes you’re considering. Free account.
In Their Own Words
How The Hawthorns – Shaw healthcare describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Staff who really know each resident in this Evesham home
Nursing home,rehabilitation (illness/injury) in Evesham: True Peace of Mind
When you're looking for dementia care in Evesham, finding staff who genuinely understand your loved one matters more than anything. The Hawthorns sits in the West Midlands, caring for older adults including those living with dementia and physical disabilities. Families describe seeing real warmth between staff and residents here.
Who they care for
The home provides specialist dementia care alongside support for residents over 65 and those with physical disabilities.
Staff here work with residents living with dementia, though families considering a placement should ask about the admission process and how the home matches care to different stages of the condition.
“Worth visiting to see how the team interacts with residents — sometimes that tells you everything you need to know.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
