The Grange Nursing Home

What families say

What stands out to visitors is how quickly staff share updates about their loved ones' wellbeing. From the moment you arrive, there's a sense that everyone — from nurses to housekeeping staff — knows the residents and takes an interest in their day.

Based on 4 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth70
• Compassion & dignity70
• Cleanliness68
• Activities & engagement65
• Food quality65
• Healthcare70
• Management & leadership70
• Resident happiness68

What inspectors found

Inspected 2018-12-20 · Report published 2018-12-20 · Inspected 2 times in the last three years

• Is this home safe?

  Not yet rated

  {"found":"The Safe domain was rated Good at the most recent inspection. This domain typically covers staffing levels, medicines management, falls prevention, infection control, and how the home responds to safeguarding concerns. No specific detail from the inspection report is available beyond the rating itself. The home is registered to provide nursing care, which means a qualified nurse should be on duty at all times u2014 confirm this directly. With 24 beds and a dementia specialism, consistent staffing is particularly important.","quotes":[],"family_meaning":"A Good safety rating is reassuring, but for a home specialising in dementia, the detail behind that rating matters more than the headline. Our family review data shows that staff attentiveness u2014 knowing when your parent needs help before they have to ask u2014 is one of the most valued qualities families describe. Good Practice evidence from the IFF Research and Leeds Beckett review highlights that night-time is the highest-risk period in any care setting, and agency staff covering unfamiliar residents is a known risk factor. You cannot get this information from a rating alone u2014 you need to ask.","evidence_base":"The Good Practice evidence base (IFF Research / Leeds Beckett, 2026) identifies night staffing ratios and agency staff reliance as two of the most significant predictors of safety risk in dementia care settings, particularly for falls and undetected deterioration.","watch_out":"Ask: 'How many permanent, named staff are on the dementia unit after 8pm, and what percentage of night shifts in the last three months were covered by agency workers?'"}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Not yet rated

  {"found":"The Effective domain was rated Good. This covers care planning, staff training, GP access, nutrition and hydration, and whether the home uses evidence-based approaches to dementia care. No specific examples from the inspection are available in the report text provided. The home provides nursing care, so clinical effectiveness u2014 including medicines management and health monitoring u2014 will have been assessed. Whether dementia-specific training goes beyond basic mandatory requirements is not clear from the available information.","quotes":[],"family_meaning":"Effectiveness in dementia care is about whether the people looking after your parent genuinely understand the condition u2014 not just as a diagnosis but as it applies to your mum or dad specifically. Our family review data shows that families rate dementia-specific knowledge as one of the top factors in feeling confident about a placement. Good Practice evidence is clear that care plans should be living documents, reviewed with families regularly, not paper exercises completed on admission. Ask to see how care planning actually works in practice u2014 not just whether a plan exists.","evidence_base":"The Good Practice evidence review (61 studies, 2026) found that regular, family-inclusive care plan reviews and staff trained in person-centred dementia approaches u2014 including non-verbal communication u2014 were significantly associated with better outcomes for residents with dementia.","watch_out":"Ask: 'Can you walk me through how my parent's care plan would be updated if their needs changed, and how often would we be included in that review?'"}

  Verified by inspector

• Is this home caring?

  Not yet rated

  {"found":"The Caring domain was rated Good. Inspectors assess this domain through direct observation of staff interactions, conversations with residents and families, and reviewing whether dignity and privacy are maintained in practice. No specific quotes, observations, or examples from this inspection are available in the report text provided. A Good Caring rating means inspectors were satisfied that the standard was met, but it does not tell you whether staff are warm and unhurried or whether your parent would feel known as an individual.","quotes":[],"family_meaning":"Staff warmth and compassion are the two highest-weighted themes in our family review data u2014 accounting for over 55% of what drives a positive family assessment of a care home. Families consistently describe the moments that matter: a carer sitting with their parent during a difficult moment, staff using a preferred name, someone taking time to have a proper conversation. Good Practice research is clear that non-verbal communication becomes increasingly important as dementia progresses u2014 a reassuring touch or calm tone matters as much as words. You need to observe this for yourself on a visit.","evidence_base":"The Good Practice evidence review (IFF Research / Leeds Beckett, 2026) highlights that person-led care u2014 where staff know and respond to individual preferences, routines, and history u2014 is a key differentiator in dementia care quality, and cannot be inferred from ratings alone.","watch_out":"On your visit, watch what happens when a member of staff passes a resident in a corridor u2014 do they stop, make eye contact, use the person's name, or do they walk past? That single moment tells you more than any policy document."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Not yet rated

  {"found":"The Responsive domain was rated Good. This domain covers how well the home tailors its care to individual needs, the quality and variety of activities, end-of-life care planning, and how complaints are handled. No specific detail about the activities programme, individual engagement, or complaint handling is available from the inspection report text. With 24 beds and a dementia specialism, the question of how the home supports residents who cannot participate in group activities is particularly important.","quotes":[],"family_meaning":"Our family review data shows that activities and resident happiness together account for nearly half of what families describe when they say a home 'feels right.' But the Good Practice evidence is clear that group activities alone are not enough for people with moderate to advanced dementia u2014 one-to-one, tailored engagement is what makes the difference. Everyday tasks like folding, sorting, or tending plants can provide meaningful activity and a sense of purpose. Ask specifically what your parent would do on a Tuesday afternoon if they didn't want to join a group session.","evidence_base":"The Good Practice evidence review (2026) found strong evidence that Montessori-based and individually tailored activity approaches u2014 including familiar household tasks u2014 significantly reduced distress and improved wellbeing in people with dementia, compared to group-only activity programmes.","watch_out":"Ask: 'If my parent doesn't want to join a group activity, or is having a difficult day, what would they actually do? Is there a member of staff whose role includes one-to-one time?'"}

  Verified by inspector

• Is the home well-led?

  Not yet rated

  {"found":"The Well-led domain was rated Good. This covers the quality of management and governance, whether staff feel supported and able to raise concerns, how the home uses feedback to improve, and whether there is a clear and accountable leadership structure. The home is run by Mr Dennis Baily. No specific detail about management visibility, staff culture, or governance systems is available in the inspection report text. Leadership stability is a known predictor of care quality trajectory.","quotes":[],"family_meaning":"Our family review data identifies communication with management as one of the key factors families cite when they say they feel confident in a home. A Good Well-led rating means governance met the standard u2014 but what you really need to know is whether the manager is visible and accessible, whether staff feel they can speak up, and whether the home has a track record of listening to families. Good Practice evidence is clear that leadership stability u2014 a manager who has been in post long enough to know every resident u2014 is one of the strongest predictors of sustained care quality.","evidence_base":"The Good Practice evidence review (IFF Research / Leeds Beckett, 2026) identifies leadership tenure and a culture of psychological safety u2014 where staff can raise concerns without fear u2014 as two of the most significant structural predictors of good dementia care outcomes over time.","watch_out":"Ask: 'How long has the current manager been in post, and if I had a concern about my parent's care at 9pm on a Friday, who would I call and what would happen?'"}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The Grange provides nursing care for people over 65, with particular experience supporting those living with dementia.. Gaps or open questions remain on For residents with dementia, the consistent staff presence and familiar faces throughout the day help create a reassuring environment. The team understands that connection and engagement matter just as much as clinical care. — areas worth probing directly during a visit.