Symonds House Nursing Home Ltd
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds58
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2017-11-04
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe a real warmth here. Staff don't just acknowledge visitors — they actively come over for a chat during visits, taking time to connect with relatives rather than simply going about their duties.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness68
- Activities & engagement65
- Food quality65
- Healthcare60
- Management & leadership70
- Resident happiness68
What inspectors found
Inspected 2017-11-04
Is this home safe?
Is the care effective?
Effective was rated Good at the September 2025 inspection. This domain covers training, care planning, healthcare access, nutrition, and how well the home understands and responds to individual needs. No specific inspector observations, care plan examples, or details about GP access or dementia training were published in the available report text.Is this home caring?
Caring was rated Good at the September 2025 inspection. This domain covers staff warmth, dignity, respect, and whether residents are supported to remain as independent as possible. No specific inspector observations, quotes from residents or relatives, or examples of dignified practice were published in the available report text.Is the home responsive?
Responsive was rated Good at the September 2025 inspection. This domain covers whether the home provides activities and engagement tailored to individuals, responds to complaints, and supports residents at end of life. The home lists dementia as a specialism across 58 beds. No specific activity examples, individual engagement plans, or complaint handling details were published in the available report text.Is the home well-led?
Well-led was rated Good at the September 2025 inspection. The home is run by Raveedha Care Limited, with Mrs Angelica Serzo Ibayan as registered manager and Mr Indra Rajeevan as nominated individual. A named manager in post is an important baseline. The home has improved from Inadequate to Good overall, which suggests meaningful leadership change. No specific governance examples, staff feedback, or quality monitoring details were published in the available report text.
Source: CQC inspection report →
What the evidence base says
Symonds House specialises in dementia care for people over 65. They understand the specific needs that come with memory loss and work to create an environment that feels safe and familiar. The team here knows that good dementia care starts with the essentials — maintaining dignity through cleanliness, encouraging proper nutrition, and making sure families stay connected to their loved ones' care journey. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Symonds House scores 72 out of 100. The home has made a significant improvement from a previous Inadequate rating to Good overall, which is encouraging, but the inspection report contains very little specific detail to confirm what daily life looks and feels like for your parent.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Families describe a real warmth here. Staff don't just acknowledge visitors — they actively come over for a chat during visits, taking time to connect with relatives rather than simply going about their duties.
What inspectors have recorded
How it sits against good practice
Sometimes the right care home is simply the one that gets the important things right.
Worth a visit
Symonds House, a 58-bed nursing home on Symonds Lane in Cambridge, was assessed on 2 September 2025 and rated Good overall, with Good in Effective, Caring, Responsive, and Well-led. This represents a notable improvement from a previous Inadequate rating and is a sign that real change has taken place under the current management team. Safe was rated Requires Improvement, which is the most important detail in this report and is discussed below. The published report contains very limited specific detail about what daily life is like for your parent. The Safe domain falling short of Good means something in the safety picture was not yet where it needed to be at the time of inspection, and you should ask the manager directly what the issue was and what has since changed. On a visit, ask to see the staffing rota for the previous week, count permanent versus agency staff on night shifts, and ask how the home has addressed whatever the inspection identified as the safety concern. The improvement from Inadequate is genuinely significant, but a home in recovery requires more scrutiny from families, not less.
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In Their Own Words
How Symonds House Nursing Home Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where cleanliness and genuine care make all the difference
Symonds House – Your Trusted nursing home
When you're searching for the right dementia care, the basics matter more than anything. Symonds House in East Cambridge focuses on getting these fundamentals right — keeping everything spotlessly clean, making sure residents eat well, and creating an atmosphere where families feel genuinely welcomed when they visit.
Who they care for
Symonds House specialises in dementia care for people over 65. They understand the specific needs that come with memory loss and work to create an environment that feels safe and familiar.
The team here knows that good dementia care starts with the essentials — maintaining dignity through cleanliness, encouraging proper nutrition, and making sure families stay connected to their loved ones' care journey.
“Sometimes the right care home is simply the one that gets the important things right.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Symonds House scores 72 out of 100. The home has made a significant improvement from a previous Inadequate rating to Good overall, which is encouraging, but the inspection report contains very little specific detail to confirm what daily life looks and feels like for your parent.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Families describe a real warmth here. Staff don't just acknowledge visitors — they actively come over for a chat during visits, taking time to connect with relatives rather than simply going about their duties.
What inspectors have recorded
How it sits against good practice
Sometimes the right care home is simply the one that gets the important things right.
Worth a visit
Symonds House, a 58-bed nursing home on Symonds Lane in Cambridge, was assessed on 2 September 2025 and rated Good overall, with Good in Effective, Caring, Responsive, and Well-led. This represents a notable improvement from a previous Inadequate rating and is a sign that real change has taken place under the current management team. Safe was rated Requires Improvement, which is the most important detail in this report and is discussed below. The published report contains very limited specific detail about what daily life is like for your parent. The Safe domain falling short of Good means something in the safety picture was not yet where it needed to be at the time of inspection, and you should ask the manager directly what the issue was and what has since changed. On a visit, ask to see the staffing rota for the previous week, count permanent versus agency staff on night shifts, and ask how the home has addressed whatever the inspection identified as the safety concern. The improvement from Inadequate is genuinely significant, but a home in recovery requires more scrutiny from families, not less.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Symonds House Nursing Home Ltd measures up against the other homes you’re considering. Free account.
In Their Own Words
How Symonds House Nursing Home Ltd describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where cleanliness and genuine care make all the difference
Symonds House – Your Trusted nursing home
When you're searching for the right dementia care, the basics matter more than anything. Symonds House in East Cambridge focuses on getting these fundamentals right — keeping everything spotlessly clean, making sure residents eat well, and creating an atmosphere where families feel genuinely welcomed when they visit.
Who they care for
Symonds House specialises in dementia care for people over 65. They understand the specific needs that come with memory loss and work to create an environment that feels safe and familiar.
The team here knows that good dementia care starts with the essentials — maintaining dignity through cleanliness, encouraging proper nutrition, and making sure families stay connected to their loved ones' care journey.
The home & environment
The home stands out for its cleanliness, with families particularly noticing how well-maintained everything is. There's clear attention to helping residents maintain healthy appetites too, with people often seeing improvements in their loved ones' nutrition after moving in.
“Sometimes the right care home is simply the one that gets the important things right.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
