Heathlands House Care Home – Care UK
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds64
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Physical disabilities
- Last inspected2023-03-15
Save Heathlands House Care Home – Care UK to your shortlist
Keep a running list, add visit notes, and compare homes side-by-side. Free account — it takes a minute.
STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors describe a warm reception when they arrive, with staff who take time to be helpful and attentive. Residents seem to enjoy the daily entertainment and activities on offer, with opportunities to socialise in the café or gardens.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership72
- Resident happiness68
What inspectors found
Inspected 2023-03-15
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the February 2023 inspection. The published summary does not describe the content of care plans, the frequency of GP access, the dementia training staff have received, or how food and nutrition are managed for residents with complex needs. No concerns were raised in this domain.Is this home caring?
The Caring domain was rated Good at the February 2023 inspection. The published summary does not include specific inspector observations about how staff interacted with residents, whether preferred names were used, or how staff responded to distress. No concerns were recorded in this domain.Is the home responsive?
The Responsive domain was rated Good at the February 2023 inspection. The published summary does not describe the activities programme, how individual preferences are incorporated into daily life, or how end-of-life wishes are documented and respected. No concerns were recorded in this domain.Is the home well-led?
The Well-led domain was rated Good at the February 2023 inspection. A named registered manager, Mr Razvan Stanbeca, is in post. The home is operated by Care UK Community Partnerships Ltd. The published summary does not describe the manager's visibility, staff culture, how complaints are handled, or how the home learns from incidents. No concerns were recorded in this domain.
Source: CQC inspection report →
What the evidence base says
The home cares for adults both under and over 65, including those with physical disabilities. They also provide specialist dementia support. Staff show patience and maintain their professional approach when supporting residents with dementia who may present behavioural challenges. The team focuses on knowing each resident as an individual. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Heathlands House received a Good rating across all five inspection domains, which places it in the positive but general evidence band. The published report summary does not contain specific inspector observations, direct quotes, or detailed examples, so scores reflect confirmed Good ratings rather than richly evidenced practice.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Visitors describe a warm reception when they arrive, with staff who take time to be helpful and attentive. Residents seem to enjoy the daily entertainment and activities on offer, with opportunities to socialise in the café or gardens.
What inspectors have recorded
Staff are often praised for their gentle, patient approach, particularly when supporting residents through difficult times. While some families have experienced excellent care and communication, others have raised concerns about consistency in staff response times.
How it sits against good practice
If you're considering Heathlands House, visiting at different times of day might help you get a fuller picture of daily life there.
Worth a visit
Heathlands House, on Bullen Close in Cambridge, was rated Good across all five inspection domains at its assessment on 8 February 2023, with the rating confirmed as stable following a further review in July 2023. The home is registered to care for people living with dementia, older adults, those under 65, and people with physical disabilities. It is run by Care UK Community Partnerships Ltd, a large national provider, with a named registered manager in post. A Good rating across every domain is a positive baseline and means inspectors found no concerns significant enough to require improvement in safety, staffing, care quality, responsiveness, or leadership. The main limitation here is the published report summary for this inspection is brief and does not include specific inspector observations, direct quotes from residents or relatives, or detailed examples of practice. That means a Good rating is confirmed but the texture behind it is not visible in the public record. On a visit, focus on what you can observe directly: how staff greet your parent when they walk in, whether anyone is left waiting in a corridor without acknowledgement, and whether the home feels calm and purposeful rather than understaffed and hurried. Ask the manager specifically about night staffing numbers for a 64-bed site, how agency staff use is managed, and when care plans were last reviewed with family involvement.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Heathlands House Care Home – Care UK measures up against the other homes you’re considering. Free account.
In Their Own Words
How Heathlands House Care Home – Care UK describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Spacious rooms and daily activities in a warm Cambridge setting
Heathlands House – Your Trusted nursing home
Families visiting Heathlands House in East Cambridge often mention feeling genuinely welcomed from the moment they arrive. This care home supports adults of all ages, including those living with dementia or physical disabilities. The spacious rooms with ensuite facilities and well-maintained communal areas create a comfortable environment for residents.
Who they care for
The home cares for adults both under and over 65, including those with physical disabilities. They also provide specialist dementia support.
Staff show patience and maintain their professional approach when supporting residents with dementia who may present behavioural challenges. The team focuses on knowing each resident as an individual.
“If you're considering Heathlands House, visiting at different times of day might help you get a fuller picture of daily life there.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Heathlands House received a Good rating across all five inspection domains, which places it in the positive but general evidence band. The published report summary does not contain specific inspector observations, direct quotes, or detailed examples, so scores reflect confirmed Good ratings rather than richly evidenced practice.
Homes in East typically score 68–82.The three-lens summary
What families tell us
Visitors describe a warm reception when they arrive, with staff who take time to be helpful and attentive. Residents seem to enjoy the daily entertainment and activities on offer, with opportunities to socialise in the café or gardens.
What inspectors have recorded
Staff are often praised for their gentle, patient approach, particularly when supporting residents through difficult times. While some families have experienced excellent care and communication, others have raised concerns about consistency in staff response times.
How it sits against good practice
If you're considering Heathlands House, visiting at different times of day might help you get a fuller picture of daily life there.
Worth a visit
Heathlands House, on Bullen Close in Cambridge, was rated Good across all five inspection domains at its assessment on 8 February 2023, with the rating confirmed as stable following a further review in July 2023. The home is registered to care for people living with dementia, older adults, those under 65, and people with physical disabilities. It is run by Care UK Community Partnerships Ltd, a large national provider, with a named registered manager in post. A Good rating across every domain is a positive baseline and means inspectors found no concerns significant enough to require improvement in safety, staffing, care quality, responsiveness, or leadership. The main limitation here is the published report summary for this inspection is brief and does not include specific inspector observations, direct quotes from residents or relatives, or detailed examples of practice. That means a Good rating is confirmed but the texture behind it is not visible in the public record. On a visit, focus on what you can observe directly: how staff greet your parent when they walk in, whether anyone is left waiting in a corridor without acknowledgement, and whether the home feels calm and purposeful rather than understaffed and hurried. Ask the manager specifically about night staffing numbers for a 64-bed site, how agency staff use is managed, and when care plans were last reviewed with family involvement.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Heathlands House Care Home – Care UK measures up against the other homes you’re considering. Free account.
In Their Own Words
How Heathlands House Care Home – Care UK describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Spacious rooms and daily activities in a warm Cambridge setting
Heathlands House – Your Trusted nursing home
Families visiting Heathlands House in East Cambridge often mention feeling genuinely welcomed from the moment they arrive. This care home supports adults of all ages, including those living with dementia or physical disabilities. The spacious rooms with ensuite facilities and well-maintained communal areas create a comfortable environment for residents.
Who they care for
The home cares for adults both under and over 65, including those with physical disabilities. They also provide specialist dementia support.
Staff show patience and maintain their professional approach when supporting residents with dementia who may present behavioural challenges. The team focuses on knowing each resident as an individual.
Management & ethos
Staff are often praised for their gentle, patient approach, particularly when supporting residents through difficult times. While some families have experienced excellent care and communication, others have raised concerns about consistency in staff response times.
The home & environment
The home maintains high cleanliness standards throughout, with fresh-smelling communal areas that visitors appreciate. Residents speak positively about the food, and the gardens provide pleasant outdoor space for those who enjoy spending time outside.
“If you're considering Heathlands House, visiting at different times of day might help you get a fuller picture of daily life there.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
