St Joseph's Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds59
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2023-03-18
- Activities programmeThe home keeps everything spotlessly clean, something families particularly appreciate when they visit. Meals get good feedback too, with the kitchen team preparing food that residents actually enjoy eating. The grounds provide lovely spaces for a stroll or just sitting outside when the weather's nice, and inside you'll find the hairdressing salon and regular podiatry services that help residents feel their best.
- Visit Website
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The atmosphere here strikes visitors immediately — staff greet everyone with genuine warmth and take time to chat with residents throughout the day. People notice how the team maintains that personal touch, whether helping someone settle into their spacious bedroom or simply sharing a laugh in the lounge. There's a real sense that dignity matters here, from the smallest daily interactions to the bigger moments.
Based on 35 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10
The eight family priority themes
- Staff warmth70
- Compassion & dignity70
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare65
- Management & leadership72
- Resident happiness65
What inspectors found
Inspected 2023-03-18 · Report published 2023-03-18 · Inspected 3 times in the last three years
Is this home safe?
{"found":"Inspectors rated St Joseph's as Good for safety at the March 2023 inspection. This rating covers staffing levels, medicines management, infection control, and how the home handles incidents and accidents. The home had previously been rated Requires Improvement, so the improvement to Good indicates that earlier safety concerns were addressed. The published summary does not include specific observations about staffing ratios, medicines administration, or falls management.","quotes":[],"family_meaning":"A Good Safe rating is a meaningful baseline, but it does not tell you the detail that matters most for your parent night after night. Good Practice research consistently identifies night staffing as the point where safety most commonly slips in care homes, particularly in dementia units where people may be distressed, mobile, or at risk of falls. The published text does not record how many staff are on duty overnight in this 59-bed home, and that is the single most important question to ask. The previous Requires Improvement rating also means there were concerns in the past: ask the manager specifically what changed and how they monitor whether improvements have held.","evidence_base":"IFF Research and Leeds Beckett University found that agency staff reliance is one of the clearest predictors of safety failures in care homes, because continuity of staff knowledge about individual residents is a core protective factor. Ask St Joseph's how often they use agency staff and whether the same agency workers return consistently.","watch_out":"Ask the manager to show you the actual staffing rota for last week, not a template or a policy document. Count the permanent names versus agency names on night shifts, and ask what the ratio of carers to residents is after 10pm."}
Is the care effective?
{"found":"The Effective domain was rated Good at the March 2023 inspection. This domain covers staff training, care planning, access to healthcare professionals, nutrition and hydration, and whether the home works effectively with GPs and specialists. St Joseph's specialises in dementia care, so the Good rating suggests inspectors were satisfied that training and care approaches were broadly appropriate. The published text does not include specific detail about dementia training content, care plan quality, or GP access arrangements.","quotes":[],"family_meaning":"For a home that specialises in dementia care, the Effective rating is particularly important because it should reflect whether staff genuinely understand the condition and can adapt care as your parent's needs change. Our Good Practice evidence base, drawing on 61 studies, identifies care plans as living documents that should be updated as a person's abilities, preferences, and health change, not written once and filed. A Good rating here is a positive signal, but the published text gives you no way to verify the depth of dementia-specific training or how recently your parent's plan would be reviewed. Food quality is also covered in this domain and is one of the top eight themes families raise in our review data (mentioned in 20.9% of positive reviews), yet there is no specific detail here about mealtimes, choice, or dietary support.","evidence_base":"The Leeds Beckett rapid evidence review found that regular, structured GP access and prompt referral to specialists such as community mental health nurses are markers that distinguish genuinely effective dementia care from basic compliance. Ask the home how often a GP visits and what the process is if your parent's condition changes acutely.","watch_out":"Ask to see a sample care plan (anonymised if necessary) and ask when it was last updated and by whom. Then ask whether families are routinely invited to care plan reviews or whether they have to request involvement."}
Is this home caring?
{"found":"Inspectors rated the Caring domain as Good in March 2023. This domain assesses whether staff treat people with kindness, respect their dignity and privacy, support independence, and respond sensitively to individual needs. A Good Caring rating is a positive finding. However, the published inspection summary contains no direct observations of staff interactions, no quotes from residents or relatives, and no specific examples of how dignity was maintained in practice.","quotes":[],"family_meaning":"Staff warmth is the single most important driver of family satisfaction in our review data: it appears in 57.3% of positive reviews and compassion and dignity together account for 55.2%. Families are very good at detecting the real culture of a home on a visit, often within the first few minutes. The Good Caring rating here is encouraging, but the absence of specific observations in the published text means you cannot rely on it alone. When you visit, pay close attention to whether staff use your parent's preferred name without being reminded, whether they make eye contact and speak directly to your parent rather than about them, and whether the pace of the home feels calm and unhurried. Non-verbal communication matters especially for people living with dementia, as the Good Practice evidence confirms.","evidence_base":"The IFF Research and Leeds Beckett review found that person-led care in dementia requires staff to know the individual's history, preferences, and communication style, not just their clinical needs. Ask whether your parent's care plan includes a personal history section and whether staff are expected to read it.","watch_out":"On your first visit, arrive without announcing yourself if possible, and watch how staff interact with residents in a corridor or communal space. Are people greeted by name? Does any staff member stop to sit with someone who looks unsettled? These small moments are the most reliable indicators of the actual caring culture."}
Is the home responsive?
{"found":"The Responsive domain was rated Good at the March 2023 inspection. This domain covers whether the home provides meaningful activities, responds to individual preferences, supports people's independence, and has effective arrangements for end-of-life care. The published summary confirms the Good rating but does not include specific details about the activities programme, how individual interests are recorded, or how the home supports people who can no longer participate in group activities.","quotes":[],"family_meaning":"Activities and engagement appear in 21.4% of positive family reviews and resident happiness in 27.1%, making this domain a significant factor in whether your parent will have a good quality of life at St Joseph's. The Good Practice evidence base is clear that group activities alone are not sufficient for people with more advanced dementia: one-to-one engagement, familiar household tasks, and sensory activities tailored to individual history make a measurable difference to wellbeing. The published text gives no detail about whether St Joseph's offers this level of individual engagement. Ask specifically what happens for a resident who cannot or does not want to join a group session, because that is where the quality of responsive care is most visible.","evidence_base":"The Leeds Beckett rapid evidence review found that Montessori-based and individual activity approaches, including familiar domestic tasks like folding, sorting, or simple cooking, produce better wellbeing outcomes for people with dementia than scheduled group programmes alone. Ask how the home incorporates individual interests and daily routines into its activity planning.","watch_out":"Ask to see the activities timetable for the past two weeks, not a template. Then ask what happened yesterday afternoon for a resident who did not want to join the group session: who was with them, and what did they do together?"}
Is the home well-led?
{"found":"The Well-led domain was rated Good at the March 2023 inspection, having previously been rated Requires Improvement. The home is managed by a named registered manager, Mrs Shelley Anne Perryman, with Mr Edward Brown listed as the nominated individual. The organisation running the home is Father Hudson's Caritas, a Catholic charitable organisation. The improvement from Requires Improvement to Good across all domains suggests the leadership team made substantive changes between inspections. The published text does not describe the management style, governance systems, or how staff are supported in detail.","quotes":[],"family_meaning":"Management quality is one of the clearest predictors of whether a home's care is on an improving or declining trajectory. Our family review data shows that 23.4% of positive reviews reference visible, approachable management specifically. The fact that St Joseph's improved from Requires Improvement to Good is a genuinely positive signal, but it also raises a reasonable question: what specifically went wrong before, what was fixed, and how does the management team make sure those issues do not recur? Communication with families accounts for 11.5% of positive review themes in our data, yet the published text says nothing about how the home keeps families informed. This is something to probe directly when you visit or speak with the manager.","evidence_base":"The IFF Research and Leeds Beckett review found that leadership stability, specifically a consistent manager who is visible to both staff and residents, is one of the strongest predictors of sustained quality. Ask how long the current registered manager has been in post and whether there have been significant staffing changes in the past 12 months.","watch_out":"Ask the manager directly: what was the specific reason for the previous Requires Improvement rating, what changed as a result, and how do they now monitor whether those changes are holding? A confident, specific answer is a good sign; a vague or defensive response is worth noting."}
Source: CQC inspection report →
What the evidence base says
Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on St Joseph's focuses on caring for people over 65, including those living with dementia. The home provides the specialist support needed as conditions progress, with trained staff who understand the complexities of memory loss.. Gaps or open questions remain on For residents with dementia, the team works to maintain familiar routines while adapting care as needs change. Activities are designed to engage at different levels, and staff know how to provide reassurance during moments of confusion or distress. — areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
St Joseph's scores 72 out of 100, reflecting a genuine improvement from a previous Requires Improvement rating to Good across all five inspection domains. The score is moderate rather than high because the published inspection text contains very limited specific detail, so many areas cannot be independently verified beyond general compliance statements.
Homes in West Midlands typically score 68–82.The three-lens summary
What families tell us
The atmosphere here strikes visitors immediately — staff greet everyone with genuine warmth and take time to chat with residents throughout the day. People notice how the team maintains that personal touch, whether helping someone settle into their spacious bedroom or simply sharing a laugh in the lounge. There's a real sense that dignity matters here, from the smallest daily interactions to the bigger moments.
What inspectors have recorded
The team here seems to understand what families need during difficult times. They've handled the challenges of recent years thoughtfully, creating visiting arrangements that keep everyone connected while staying safe. When the time comes to say goodbye, they support families with memorial services and plant roses in the garden — small touches that show they see residents as individuals who matter.
How it sits against good practice
Sometimes you just know when a place feels right — and for many families, St Joseph's provides that reassurance they've been searching for.
Worth a visit
St Joseph's, on Coventry Road in Coleshill, was rated Good at its inspection in March 2023, with Good ratings across all five domains: safe, effective, caring, responsive, and well-led. This is a meaningful improvement from its previous Requires Improvement rating, suggesting the management team identified weaknesses and addressed them before inspectors returned. The home is run by Father Hudson's Caritas, a registered charity, and specialises in dementia care for adults over 65, with capacity for up to 59 people. The main limitation of this report is that the published inspection text is very brief and contains almost no specific observations, resident or family quotes, or detailed findings to work from. Every domain is rated Good, which is genuinely positive, but you should treat this as a floor, not a ceiling. On any visit, ask to see last week's actual staffing rota (not a template), ask how many permanent carers are on the dementia unit after 8pm, and ask when your parent's care plan would next be reviewed and whether you would be invited to that conversation. Walk through the home and observe whether staff greet your parent by their preferred name and whether the pace feels unhurried.
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In Their Own Words
How St Joseph's Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where gentle care meets genuine dignity in the heart of Coleshill
Compassionate Care in Coleshill at St Joseph's
When you're looking for somewhere that truly understands the importance of treating every resident with kindness and respect, St Joseph's in Coleshill offers exactly that. Set in attractive grounds with views across the West Midlands countryside, this care home has built a reputation for creating a warm, welcoming environment. Families often comment on how comfortable they feel during visits, knowing their loved ones are in caring hands.
Who they care for
St Joseph's focuses on caring for people over 65, including those living with dementia. The home provides the specialist support needed as conditions progress, with trained staff who understand the complexities of memory loss.
For residents with dementia, the team works to maintain familiar routines while adapting care as needs change. Activities are designed to engage at different levels, and staff know how to provide reassurance during moments of confusion or distress.
Management & ethos
The team here seems to understand what families need during difficult times. They've handled the challenges of recent years thoughtfully, creating visiting arrangements that keep everyone connected while staying safe. When the time comes to say goodbye, they support families with memorial services and plant roses in the garden — small touches that show they see residents as individuals who matter.
The home & environment
The home keeps everything spotlessly clean, something families particularly appreciate when they visit. Meals get good feedback too, with the kitchen team preparing food that residents actually enjoy eating. The grounds provide lovely spaces for a stroll or just sitting outside when the weather's nice, and inside you'll find the hairdressing salon and regular podiatry services that help residents feel their best.
“Sometimes you just know when a place feels right — and for many families, St Joseph's provides that reassurance they've been searching for.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
