Riverdale Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
- Last inspected2018-01-04
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Experiences vary considerably when families first arrive at the home. While some have found the transition difficult, with concerns about how quickly new residents are helped to settle in, others speak warmly about the friendliness of individual care staff who work hard in what can be a demanding environment.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness72
- Activities & engagement65
- Food quality65
- Healthcare70
- Management & leadership74
- Resident happiness70
What inspectors found
Inspected 2018-01-04
Is this home safe?
Is the care effective?
The Effective domain was rated Good at the May 2024 inspection. This covers how well the home supports people's health, uses care plans, delivers training, and manages nutrition. The published summary does not include specific findings about how often care plans are reviewed, whether families are involved in reviews, what dementia training staff have completed, or how GP access is arranged. The Good rating indicates inspectors were satisfied with practice in this area, but the detail behind that judgement is not available.Is this home caring?
The Caring domain was rated Good at the May 2024 inspection. Inspectors were satisfied that the home demonstrates genuine concern for residents, treats people with respect, and upholds their dignity and independence. No direct observations of staff interactions, no resident quotes, and no specific examples of caring practice are included in the available published summary. The Good rating is meaningful but its basis cannot be examined from the text available.Is the home responsive?
The Responsive domain was rated Good at the May 2024 inspection. This domain covers whether the home provides activities and engagement that suit individuals, responds to changing needs, supports people's independence, and has robust end-of-life planning in place. No specific detail about the activities programme, how it is tailored for people with dementia, or how end-of-life care is approached is available in the published summary.Is the home well-led?
The Well-led domain was rated Good at the May 2024 inspection. Mrs Denise Wallace West is named as Registered Manager and Mr Hayden Knight as Nominated Individual, indicating that formal governance and accountability structures are in place. Riverdale is run by Indigo Care Services Limited. Beyond these structural details and the Good rating, the published summary does not include information about management visibility, staff culture, how concerns are handled, or how the home uses feedback from residents and families.
Source: CQC inspection report →
What the evidence base says
The home provides care for adults both under and over 65, with a particular focus on dementia support. The environment is designed primarily for residents with more advanced dementia needs. The home's dementia care approach works best for those with more advanced needs, though residents in earlier stages might find the environment less suitable. Families should consider whether the activity levels and specialist environment match their loved one's current needs. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Riverdale received a Good rating across all five domains at its most recent inspection in May 2024, which is a positive baseline. However, the published report text available for this review contains very limited specific detail, so scores reflect the Good rating rather than verified observations, quotes, or direct evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Experiences vary considerably when families first arrive at the home. While some have found the transition difficult, with concerns about how quickly new residents are helped to settle in, others speak warmly about the friendliness of individual care staff who work hard in what can be a demanding environment.
What inspectors have recorded
The management team faces some challenges in maintaining consistent communication with families. While staff on the floor are often praised for their kindness and hard work, relatives have sometimes found it difficult to get updates about their loved ones or to have concerns addressed promptly.
How it sits against good practice
Visiting Riverdale will help you understand whether this busy, specialist environment feels right for your family member's specific needs and stage of dementia.
Worth a visit
Riverdale on Sheffield Road, Chesterfield, is a 40-bed nursing home run by Indigo Care Services Limited, registered to care for people living with dementia as well as older and younger adults requiring nursing or personal care. Its most recent inspection, carried out on 29 May 2024 with the report published on 14 October 2024, awarded a rating of Good in every domain: Safe, Effective, Caring, Responsive, and Well-led. A named registered manager and nominated individual are in post, which is an important structural marker of accountability. The main limitation of this report is that only a summary of the ratings is publicly available at this time, with no inspector observations, resident or relative quotes, or specific findings to draw on. A Good rating across all five domains is genuinely positive, but it tells you the floor, not the ceiling. Before you make a decision, visit in person: ask to see last week's actual staffing rota (not the template), ask how many permanent staff work nights on the dementia unit, and watch whether staff use your parent's preferred name and move without hurry during your tour.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
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In Their Own Words
How Riverdale Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Compassionate staff working hard in a busy dementia care setting
Dedicated nursing home Support in Chesterfield
Families looking at Riverdale in Chesterfield will find a care home where individual staff members show real kindness, particularly during the most difficult times. The home specialises in dementia care and welcomes residents both over and under 65. While some families have experienced challenges with communication and settling-in procedures, others have found comfort in the compassionate approach during end-of-life care.
Who they care for
The home provides care for adults both under and over 65, with a particular focus on dementia support. The environment is designed primarily for residents with more advanced dementia needs.
The home's dementia care approach works best for those with more advanced needs, though residents in earlier stages might find the environment less suitable. Families should consider whether the activity levels and specialist environment match their loved one's current needs.
“Visiting Riverdale will help you understand whether this busy, specialist environment feels right for your family member's specific needs and stage of dementia.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Riverdale received a Good rating across all five domains at its most recent inspection in May 2024, which is a positive baseline. However, the published report text available for this review contains very limited specific detail, so scores reflect the Good rating rather than verified observations, quotes, or direct evidence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Experiences vary considerably when families first arrive at the home. While some have found the transition difficult, with concerns about how quickly new residents are helped to settle in, others speak warmly about the friendliness of individual care staff who work hard in what can be a demanding environment.
What inspectors have recorded
The management team faces some challenges in maintaining consistent communication with families. While staff on the floor are often praised for their kindness and hard work, relatives have sometimes found it difficult to get updates about their loved ones or to have concerns addressed promptly.
How it sits against good practice
Visiting Riverdale will help you understand whether this busy, specialist environment feels right for your family member's specific needs and stage of dementia.
Worth a visit
Riverdale on Sheffield Road, Chesterfield, is a 40-bed nursing home run by Indigo Care Services Limited, registered to care for people living with dementia as well as older and younger adults requiring nursing or personal care. Its most recent inspection, carried out on 29 May 2024 with the report published on 14 October 2024, awarded a rating of Good in every domain: Safe, Effective, Caring, Responsive, and Well-led. A named registered manager and nominated individual are in post, which is an important structural marker of accountability. The main limitation of this report is that only a summary of the ratings is publicly available at this time, with no inspector observations, resident or relative quotes, or specific findings to draw on. A Good rating across all five domains is genuinely positive, but it tells you the floor, not the ceiling. Before you make a decision, visit in person: ask to see last week's actual staffing rota (not the template), ask how many permanent staff work nights on the dementia unit, and watch whether staff use your parent's preferred name and move without hurry during your tour.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Riverdale Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Riverdale Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Compassionate staff working hard in a busy dementia care setting
Dedicated nursing home Support in Chesterfield
Families looking at Riverdale in Chesterfield will find a care home where individual staff members show real kindness, particularly during the most difficult times. The home specialises in dementia care and welcomes residents both over and under 65. While some families have experienced challenges with communication and settling-in procedures, others have found comfort in the compassionate approach during end-of-life care.
Who they care for
The home provides care for adults both under and over 65, with a particular focus on dementia support. The environment is designed primarily for residents with more advanced dementia needs.
The home's dementia care approach works best for those with more advanced needs, though residents in earlier stages might find the environment less suitable. Families should consider whether the activity levels and specialist environment match their loved one's current needs.
Management & ethos
The management team faces some challenges in maintaining consistent communication with families. While staff on the floor are often praised for their kindness and hard work, relatives have sometimes found it difficult to get updates about their loved ones or to have concerns addressed promptly.
“Visiting Riverdale will help you understand whether this busy, specialist environment feels right for your family member's specific needs and stage of dementia.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
