Park Manor Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds40
- SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2022-02-18
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The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Visitors describe finding their relatives looking peaceful and well-cared for. The welcoming nature of the staff stands out, with team members who are approachable and warm in their daily interactions.
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality60
- Healthcare68
- Management & leadership75
- Resident happiness70
What inspectors found
Inspected 2022-02-18
Is this home safe?
Is the care effective?
The Effective domain is rated Good, which covers training, care planning, healthcare access, and nutritional care. The home is registered as a nursing home with dementia as a specialism, meaning inspectors would have looked for evidence of appropriate training and clinical oversight. No specific detail about care plan quality, dementia training content, or GP access arrangements is available in the published summary. The rating improvement from the previous inspection suggests previous gaps in this area have been addressed.Is this home caring?
The Caring domain is rated Good, covering staff warmth, dignity, respect, and independence. This is the domain families care most deeply about, accounting for over 55% of weighting in our family review data. The rating indicates inspectors found adequate evidence of kind, respectful interactions. However, the published report does not include direct observations of staff-resident interactions, resident quotes, or family testimony about the quality of care — all of which would significantly increase confidence in this rating.Is the home responsive?
The Responsive domain is rated Good, which covers activities, individual engagement, and end-of-life care planning. This represents an improvement from the previous inspection. The home is registered for a complex mix of needs including dementia and mental health conditions, which places high demands on responsiveness to individual difference. No specific detail about the activities programme, one-to-one engagement, or end-of-life planning processes is available in the published text.Is the home well-led?
The Well-led domain is rated Good, with a named registered manager (Miss Lindsey Jane Frearson) and a nominated individual (Mr Surjit Singh Rai) confirmed as in post. The improvement from a previous Requires Improvement rating across the whole home is itself evidence that leadership has been effective — the inspection process requires demonstrable, sustained improvement before restoring a Good rating. No detail about staff culture, governance systems, incident learning, or staff empowerment is available in the published summary.
Source: CQC inspection report →
What the evidence base says
Parkmanor provides specialist support for sensory impairments, mental health conditions and physical disabilities. The home welcomes adults over 65, including those living with dementia. While the home lists dementia care among its specialisms, specific details about their approach weren't evident in recent family feedback. Direct enquiries about dementia support methods would be worthwhile during a visit. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Parkmanor Care Home has improved from Requires Improvement to Good across all five domains — a meaningful step forward — but the inspection report provides limited specific detail, observations, or direct testimony, meaning most scores reflect acknowledged improvement rather than richly evidenced excellence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Visitors describe finding their relatives looking peaceful and well-cared for. The welcoming nature of the staff stands out, with team members who are approachable and warm in their daily interactions.
What inspectors have recorded
The team keeps families well-informed through regular updates and care plan discussions. This open communication helps relatives stay connected to their loved one's daily life and any changes in their condition.
How it sits against good practice
The consistent theme at Parkmanor is one of kindness — both in how staff interact with residents and how they welcome families into the life of the home.
Worth a visit
Parkmanor Care Home in Coalville was inspected on 28 January 2022 and rated Good across all five domains — Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from its previous Requires Improvement rating and signals that the registered manager and leadership team have worked to address earlier shortfalls. The home is a 40-bed nursing home registered to support people living with dementia, mental health conditions, physical disabilities, and sensory impairment, placing it in the more complex end of the care spectrum. The main limitation of this report is that the published text is brief and does not include the specific observations, resident or family quotes, or detailed evidence that would allow a fuller picture. A Good rating is a solid foundation, but it tells you the home met the bar — not how far above it they sit. When you visit, ask directly about night staffing numbers, how agency staff are managed, and what one-to-one engagement looks like for your parent on a quiet Tuesday afternoon. The inspection is now over three years old, so it is also worth asking what has changed since 2022 and whether the current manager is still in post.
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In Their Own Words
How Park Manor Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where warmth and personal attention shape each day
Dedicated nursing home Support in Coalville
Families visiting Parkmanor Care Home in Coalville often comment on the genuine friendliness they encounter from the moment they arrive. This East Midlands care home creates an atmosphere where residents appear settled and content, with staff who take time to understand each person's individual needs.
Who they care for
Parkmanor provides specialist support for sensory impairments, mental health conditions and physical disabilities. The home welcomes adults over 65, including those living with dementia.
While the home lists dementia care among its specialisms, specific details about their approach weren't evident in recent family feedback. Direct enquiries about dementia support methods would be worthwhile during a visit.
“The consistent theme at Parkmanor is one of kindness — both in how staff interact with residents and how they welcome families into the life of the home.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Parkmanor Care Home has improved from Requires Improvement to Good across all five domains — a meaningful step forward — but the inspection report provides limited specific detail, observations, or direct testimony, meaning most scores reflect acknowledged improvement rather than richly evidenced excellence.
Homes in East Midlands typically score 68–82.The three-lens summary
What families tell us
Visitors describe finding their relatives looking peaceful and well-cared for. The welcoming nature of the staff stands out, with team members who are approachable and warm in their daily interactions.
What inspectors have recorded
The team keeps families well-informed through regular updates and care plan discussions. This open communication helps relatives stay connected to their loved one's daily life and any changes in their condition.
How it sits against good practice
The consistent theme at Parkmanor is one of kindness — both in how staff interact with residents and how they welcome families into the life of the home.
Worth a visit
Parkmanor Care Home in Coalville was inspected on 28 January 2022 and rated Good across all five domains — Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from its previous Requires Improvement rating and signals that the registered manager and leadership team have worked to address earlier shortfalls. The home is a 40-bed nursing home registered to support people living with dementia, mental health conditions, physical disabilities, and sensory impairment, placing it in the more complex end of the care spectrum. The main limitation of this report is that the published text is brief and does not include the specific observations, resident or family quotes, or detailed evidence that would allow a fuller picture. A Good rating is a solid foundation, but it tells you the home met the bar — not how far above it they sit. When you visit, ask directly about night staffing numbers, how agency staff are managed, and what one-to-one engagement looks like for your parent on a quiet Tuesday afternoon. The inspection is now over three years old, so it is also worth asking what has changed since 2022 and whether the current manager is still in post.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Park Manor Care Home measures up against the other homes you’re considering. Free account.
In Their Own Words
How Park Manor Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where warmth and personal attention shape each day
Dedicated nursing home Support in Coalville
Families visiting Parkmanor Care Home in Coalville often comment on the genuine friendliness they encounter from the moment they arrive. This East Midlands care home creates an atmosphere where residents appear settled and content, with staff who take time to understand each person's individual needs.
Who they care for
Parkmanor provides specialist support for sensory impairments, mental health conditions and physical disabilities. The home welcomes adults over 65, including those living with dementia.
While the home lists dementia care among its specialisms, specific details about their approach weren't evident in recent family feedback. Direct enquiries about dementia support methods would be worthwhile during a visit.
Management & ethos
The team keeps families well-informed through regular updates and care plan discussions. This open communication helps relatives stay connected to their loved one's daily life and any changes in their condition.
The home & environment
Mealtimes at Parkmanor reflect careful attention to individual preferences. Staff demonstrate good knowledge of what each resident enjoys eating, offering choices that suit personal tastes and dietary needs.
“The consistent theme at Parkmanor is one of kindness — both in how staff interact with residents and how they welcome families into the life of the home.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
