Dementia Care Home

OSJCT Eresby Hall

Ancaster Avenue, Spilsby, Lincolnshire, PE23 5HT

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
62/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”55%

of reviewers answered yes

Good to know

  • Registered beds42
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Sensory impairment
  • Last inspected2019-05-09

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity55
  • Cleanliness55
  • Activities & engagement50
  • Food quality50
  • Healthcare50
  • Management & leadership60
  • Resident happiness55
Section 02

What inspectors found

Inspected 2019-05-09

  • Is this home safe?

    Good
    The Safe domain was rated Good at the May 2019 inspection, representing an improvement from the previous Requires Improvement rating. This suggests that concerns identified in the earlier inspection — which may have related to staffing, medicines management, or risk assessment — had been addressed to the inspector's satisfaction. The home cares for up to 42 people including those living with dementia, where safe management of medicines, moving and handling, and night staffing are all critical. Without the full inspection text, the specific evidence behind this Good rating cannot be confirmed. The improvement trajectory is encouraging, but the age of this inspection means current safety practices should be verified directly.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the May 2019 inspection. For a home specialising in dementia and sensory impairment, this rating covers care planning, staff training, healthcare access, nutrition and hydration. A Good here suggests the inspector found that care plans were in place, that staff had appropriate training, and that residents' health needs were being met through access to GPs and other professionals. The home's dementia specialism implies some level of dedicated training and environmental adaptation, though the content and frequency of that training cannot be confirmed from the rating alone. The age of this inspection means training records and care planning practices should be verified on a visit.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the May 2019 inspection, suggesting inspectors were satisfied that staff treated people with warmth, dignity and respect. For a home of 42 people including those with dementia, this rating typically reflects inspector observations of staff interactions, how personal care is delivered, and whether residents' preferences and identities are recognised. Without the full inspection text, no direct quotes from residents or family members can be provided, and specific practices around privacy, use of preferred names, or response to distress cannot be confirmed. The Caring rating is the one families most want to understand in depth — and this gap in available evidence is the most significant limitation of this report.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the May 2019 inspection. This covers whether the home provides activities and engagement that suit individuals, responds to changing needs, handles complaints well, and supports people at the end of life. For people living with dementia and sensory impairment, responsiveness includes whether activities are adapted to different abilities — including one-to-one engagement for those who cannot join groups. The home lists sensory impairment as a specialism, which implies some tailored provision, but specifics of the activities programme cannot be confirmed without the inspection text. At 42 beds, the home is small enough that individual attention should be feasible, but this needs verification.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good at the May 2019 inspection, an improvement from a previous Requires Improvement rating. This is arguably the most significant finding in the available data: a home that has demonstrably improved its leadership and governance is one that has identified problems and acted on them. Well-led covers the visibility and stability of management, whether staff feel supported and can raise concerns, how incidents are reviewed, and whether quality monitoring is meaningful. Without the inspection text, the specific strengths and remaining development areas identified by the inspector cannot be confirmed. Leadership stability since 2019 is a key unknown that should be explored directly.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home supports people with sensory impairments and provides specialist dementia care. They welcome both younger adults under 65 and older residents who need residential support. For residents living with dementia, the team brings experience and understanding to their care approach. They work with families to create the right environment for each person's needs. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

62/ 100

DCC Family Score

This home holds a Good rating across all five domains following improvement from a previous Requires Improvement, which is a meaningful positive step — but because the full inspection text was unavailable, we cannot verify specific evidence behind those ratings, leaving a ceiling on family confidence.

Homes in East Midlands typically score 68–82.
DCC Recommendation

Worth a visit

This home in Spilsby, Lincolnshire, was rated Good across all five inspection domains at its most recent assessment in May 2019 — and importantly, that represents a step up from a previous Requires Improvement rating. For a 42-bed home caring for people living with dementia, sensory impairment and age-related needs, reaching Good in every domain is a meaningful achievement that suggests real improvement in care quality and leadership. The trend in the right direction matters: it indicates the home identified what was not working and addressed it. However, this inspection was conducted in May 2019, which means the findings are now over five years old. A great deal can change in a care home over that period — staffing, management, culture, and the number of people living there. Because the full inspection report text was not available, we cannot tell you what specific evidence the inspector found, what quotes residents and families gave, or what areas were still developing. Before visiting, ask directly: how many permanent staff work nights on the dementia unit, how often are agency staff used, and when was the last time a family was formally involved in a care plan review. A visit at an unannounced time — mid-morning on a weekday — will tell you more than any document.

The three questions to ask when you visit

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In Their Own Words

How OSJCT Eresby Hall describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What OSJCT Eresby Hall says about itself

Skilled care through life's most challenging moments

Dedicated residential home Support in Spilsby

When caring for someone becomes complex and demanding, families need somewhere they can truly trust. Eresby Hall in Spilsby provides residential care for people over and under 65, including those living with dementia. The care team here understands that some residents arrive during particularly difficult times, when expert support matters most.

Care & specialisms

Who they care for

    The home supports people with sensory impairments and provides specialist dementia care. They welcome both younger adults under 65 and older residents who need residential support.

    How they describe their dementia care

    For residents living with dementia, the team brings experience and understanding to their care approach. They work with families to create the right environment for each person's needs.

    “If you'd like to learn more about how Eresby Hall approaches complex care needs, the team welcomes your questions.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

    Free download – Dementia Stage 4

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    Related:

    What Real Families Say About Dementia Care Homes: The Eight Things That Matter Most

    A Which? Report for Care Homes: Real Family Reviews, Not Just Official Inspections

    Step-by-Step Guide to Finding a Care Home for Your Mum in the UK

    What Does 'Dementia Specialist' Actually Mean? How to Tell If a Care Home Really Is One

    Best UK Website for Comparing Dementia Care Homes (Beyond CQC Ratings)

    Dementia care gifts that help

    The Thoughtful Gift That Makes a Difficult Day Easier

    The things that make the greatest difference to someone living with dementia are rarely the most obvious ones. They are the things that ease the day — that give a carer a moment to breathe, or give the person they care for a moment of calm or quiet joy. Every item here was chosen because it works, and because it reduces stress for everyone in the room.

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    Card Game

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    Memory Box

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    Digital Photoframe

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    Digital Calendar

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