Dementia Care Home

Lime House Care Home

Newton Road, Nr Warrington, Cheshire, WA3 1HF

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
38/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff55 / 100

Staff warmth score

“Well Looked After”40%

of reviewers answered yes

Good to know

  • Registered beds32
  • SpecialismsCaring for adults over 65 yrs, Dementia, Mental health conditions
  • Last inspected2020-09-18

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth55
  • Compassion & dignity62
  • Cleanliness45
  • Activities & engagement35
  • Food quality40
  • Healthcare28
  • Management & leadership30
  • Resident happiness40
Section 02

What inspectors found

Inspected 2020-09-18

  • Is this home safe?

    Not yet rated
    Safety at Lime House was rated Inadequate at the October 2025 inspection. This is the most serious rating the inspection process can assign to a domain and means inspectors identified risks to the people living there that the home had not adequately managed or addressed. The full narrative detail of what was found is not available in the published excerpt provided for this analysis. An Inadequate safety rating can cover a range of concerns including medicines management, staffing levels, falls prevention, infection control, or how the home responds to incidents. Families should read the full published report to understand the specific nature of these concerns.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Effectiveness at Lime House was rated Requires Improvement at the October 2025 inspection. This domain covers whether staff have the right training and skills, whether care plans reflect what your parent actually needs, whether healthcare access such as GP and specialist input is well managed, and whether food and nutrition are properly supported. The published excerpt does not include narrative detail on what specific shortfalls were found. A Requires Improvement rating means inspectors identified gaps that the home needs to address but that do not yet constitute a serious or immediate risk.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the October 2025 inspection. This domain covers whether staff treat the people who live at Lime House with warmth, dignity, and respect, whether privacy is protected, and whether people are supported to remain as independent as possible. A Good rating here means inspectors were satisfied with how staff interact with residents on a day-to-day basis. This is the only domain rated Good at this inspection and represents a genuine strength in an otherwise concerning picture. The published excerpt does not include the specific observations or testimony that led to this rating.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Responsiveness at Lime House was rated Requires Improvement at the October 2025 inspection. This domain covers whether the home provides activities and engagement that are meaningful to individuals, whether it responds to complaints effectively, whether it supports people's individual preferences and identities, and whether end-of-life care is planned and delivered well. The published excerpt does not contain the specific findings that led to this rating. A Requires Improvement rating means identifiable gaps were found.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Leadership at Lime House was rated Requires Improvement at the October 2025 inspection. This domain covers whether the registered manager provides stable, visible leadership, whether governance systems identify and act on problems before inspectors find them, whether staff feel supported and able to raise concerns, and whether the home has a culture of learning and improvement. The nominated individual is named as Mrs Hetal Mainwaring and the home is run by Nugent Care. The published excerpt does not include the narrative detail of what governance or leadership failures were identified.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home specialises in three key areas: dementia care, support for mental health conditions, and general care for adults over 65. This combination means they're set up to help residents who might be dealing with memory challenges alongside other mental health needs. For residents living with dementia, having staff who understand both memory care and mental health can make a real difference. The home's focus on these overlapping specialisms suggests they recognise how dementia affects each person differently. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

38/ 100

DCC Family Score

Lime House scores poorly overall, reflecting an Inadequate rating for safety and Requires Improvement ratings across effectiveness, responsiveness, and leadership. Only the Caring domain was rated Good, which lifts the score slightly, but the pattern of concern across four of five domains means this home requires careful scrutiny before you consider it for your parent.

Homes in North West typically score 68–82.
DCC Recommendation

Worth a visit

Lime House, on Newton Road near Warrington, was assessed in October 2025 with findings published in December 2025. The inspection found serious concerns: safety was rated Inadequate, while effectiveness, responsiveness, and leadership were all rated Requires Improvement. Only the Caring domain, covering how staff treat the people who live there, was rated Good. This represents a significant deterioration from any previous Good overall rating and places Lime House in a category where official inspectors have identified real risks that have not yet been resolved. The published inspection report provided for this analysis contains very limited narrative detail, meaning it is not possible to describe specific findings, observations, or resident testimony beyond the domain ratings themselves. Before visiting, you should request the full published HTML inspection report directly from the Care Quality Commission website, read it carefully, and then ask the manager to explain what has been done to address each area rated Requires Improvement or Inadequate. On your visit, pay particular attention to how safe the environment feels, whether staff appear stretched, and whether someone in a leadership role is visibly present and able to answer your questions clearly.

The three questions to ask when you visit

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In Their Own Words

How Lime House Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Lime House Care Home says about itself

Supporting older adults with dementia and mental health needs near Warrington

Dedicated residential home Support in Nr Warrington

When someone you love needs specialist care for dementia or mental health conditions, finding the right place matters deeply. Lime House, located near Warrington in the North West, focuses on caring for adults over 65 who need this kind of specialised support. Like any care decision, visiting and asking your own questions will help you understand if it's the right fit.

Care & specialisms

Who they care for

    The home specialises in three key areas: dementia care, support for mental health conditions, and general care for adults over 65. This combination means they're set up to help residents who might be dealing with memory challenges alongside other mental health needs.

    How they describe their dementia care

    For residents living with dementia, having staff who understand both memory care and mental health can make a real difference. The home's focus on these overlapping specialisms suggests they recognise how dementia affects each person differently.

    “Every family's experience is unique, and what works wonderfully for one person might feel different for another. Taking time to visit and see how things feel to you is always worthwhile.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Digital Calendar

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