Landscore House
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds14
- SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities, Sensory impairment
- Last inspected2018-05-22
- Activities programmeThe kitchen produces meals that families specifically praise, and the home maintains the kind of cleanliness standards you'd hope for. While the building itself isn't mentioned much in feedback, the focus seems firmly on creating comfort through good food and a well-kept environment.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe how residents who arrive anxious or withdrawn often become noticeably happier within weeks. The permanent staff have time to learn each person's preferences and rhythms, which particularly helps those adjusting to care.
Based on 4 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10
The eight family priority themes
- Staff warmth55
- Compassion & dignity55
- Cleanliness55
- Activities & engagement50
- Food quality50
- Healthcare50
- Management & leadership60
- Resident happiness55
What inspectors found
Inspected 2018-05-22 · Report published 2018-05-22 · Inspected 1 times in the last three years
Is this home safe?
{"found":"The inspection rated this domain Good at the April 2018 visit. At a 14-bed home, the registered manager and owners are closely involved in day-to-day operations, which typically supports consistent oversight. No specific safety concerns, falls data, medication errors, or infection control observations are reproduced in the published report. The July 2023 desktop review found no new evidence to downgrade this rating. The small size of the home means any staffing gap is proportionally more significant than in a larger setting.","quotes":[],"family_meaning":"A Good Safe rating is reassuring, but for a parent with dementia the detail behind that rating matters enormously. Our family review data shows that attentive staffing, particularly at night, is one of the top concerns families raise. The Good Practice evidence base (61 studies, March 2026) is clear that night-time is when safety most often slips, and that consistent, familiar staff reduce anxiety and falls in people with dementia. With only 14 beds, the home is small enough that one or two staff cover the building overnight, so you need to know exactly how many are on and what their dementia training is. Ask about how falls and incidents are logged and what changes have been made as a result.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review found that agency staff reliance undermines consistency and that learning from incidents is one of the strongest markers of a genuinely safe care culture, not just a compliant one.","watch_out":"Ask: how many staff are on duty between 10pm and 7am, are any of them dementia-trained, and can you show me the last three incident reports and what changed afterwards?"}
Is the care effective?
{"found":"The inspection rated this domain Good. The home lists dementia, physical disabilities, and sensory impairment as specialisms, which implies inspectors were satisfied that staff competence matched the needs of the people living there. No specific training records, care plan examples, GP access arrangements, or medication management details are described in the published report. A Good Effective rating covers care planning, health monitoring, and staff training, but the published text does not give examples in any of these areas.","quotes":[],"family_meaning":"For a parent with dementia, 'effective' care means staff who genuinely understand how dementia progresses, not just staff who have completed an online module. Our family review data identifies dementia-specific care (12.7% of positive reviews) and healthcare access (20.2%) as priorities. The Good Practice evidence base shows that care plans used as living documents, reviewed regularly with family input, produce measurably better outcomes. At a small owner-run home, the risk is that informal knowledge about your parent stays in staff heads rather than written plans. Ask to see how care plans are structured and when they were last reviewed.","evidence_base":"The Leeds Beckett rapid evidence review found that regular, documented GP access and genuinely person-centred care plans (those referencing individual history, preferences, and communication style) are the two strongest predictors of effective dementia care in residential settings.","watch_out":"Ask to see a sample care plan (anonymised if necessary) and check whether it records the person's preferred name, communication style, and what a good day looks like for them, or whether it reads like a medical checklist."}
Is this home caring?
{"found":"The inspection rated this domain Good. This is the domain most directly linked to the daily experience of your parent, covering staff warmth, dignity, respect, and independence. No direct quotes from residents or relatives, no specific observations of interactions, and no named examples of compassionate practice are reproduced in the published report. The Good rating indicates inspectors were satisfied but the evidence base behind it is not visible in the published summary.","quotes":[],"family_meaning":"Staff warmth is the single highest-weighted theme in our family review data, appearing in 57.3% of positive reviews, and compassion and dignity follow closely at 55.2%. These are not soft extras; they are the heart of what makes a care home feel safe and human to someone with dementia. The Good Practice evidence base shows that non-verbal communication matters as much as words for people with advanced dementia. When you visit, watch how staff talk to your parent in a corridor or during personal care: are they addressing them by their preferred name, making eye contact, and taking time? A rushed interaction is visible within minutes.","evidence_base":"The IFF Research review found that person-led care requires staff to know the individual, not just the diagnosis, and that homes where staff can describe each resident's personality, preferences, and history produce consistently better wellbeing outcomes.","watch_out":"During your visit, observe one unscripted interaction between a staff member and a resident: does the staff member use the resident's preferred name, crouch to eye level if the person is seated, and wait for a response without rushing on?"}
Is the home responsive?
{"found":"The inspection rated this domain Good. Responsive covers activities, engagement, individuality, and end-of-life planning. The home specialises in dementia and sensory impairment, which suggests some tailored provision. No activity schedules, examples of individual engagement, end-of-life care documentation, or resident feedback mechanisms are described in the published report. For a 14-bed home, a varied and genuinely individual activity offer is achievable but not guaranteed by the rating alone.","quotes":[],"family_meaning":"Our family review data shows resident happiness (27.1%) and activities (21.4%) as significant themes. For a parent with dementia, group activities like singalongs or craft sessions are valuable, but the Good Practice evidence base is clear that one-to-one engagement, including household tasks, familiar routines, and sensory activities, is what sustains wellbeing for people who can no longer follow group formats. A small home of 14 people should, in principle, be able to offer more personalised daily engagement than a 60-bed home, but ask specifically what happens on a quiet Tuesday afternoon for someone who cannot join a group.","evidence_base":"The Leeds Beckett rapid evidence review found that Montessori-based approaches and meaningful everyday household tasks (folding laundry, tending plants, simple cooking) produce measurable reductions in agitation and improvements in mood for people with moderate to advanced dementia.","watch_out":"Ask: what would a typical afternoon look like for my parent if they were unable to join a group activity, and who specifically would spend time with them one-to-one?"}
Is the home well-led?
{"found":"The inspection rated this domain Good. The home is owner-run by Mr and Mrs Webb, with Mrs Penelope Webb as the registered manager. This means leadership is personal and accountable, and in a 14-bed home the manager is likely to be present and visible on most days. A July 2023 desktop review found no evidence to change the rating. No specific governance examples, staff feedback mechanisms, quality audit processes, or culture descriptions are reproduced in the published report.","quotes":[],"family_meaning":"Our family review data shows that management quality (23.4%) and communication with families (11.5%) are meaningful concerns. Owner-managed homes often score well on personal accountability and consistency of leadership, both factors the Good Practice evidence base links to better quality trajectories. The risk with a very small owner-run home is that the registered manager IS the governance system, meaning if the manager is unwell or unavailable, oversight can thin quickly. Ask how decisions and concerns are escalated when Mrs Webb is not on site, and how the home communicates with families when something goes wrong.","evidence_base":"The IFF Research review found that leadership stability is the single strongest predictor of quality trajectory in small care homes: homes with consistent, visible managers who empower staff to speak up improve over time, while those reliant on one individual without backup systems are more vulnerable to sudden decline.","watch_out":"Ask Mrs Webb directly: how long has she been manager, what does the deputy or senior staff structure look like, and how would families be contacted if there was an unexpected change in their parent's condition overnight?"}
Source: CQC inspection report →
What the evidence base says
Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home cares for older adults with physical disabilities and sensory impairments. They also support people living with dementia.. Gaps or open questions remain on Staff show particular patience with residents whose dementia creates challenging moments, adapting their approach rather than becoming frustrated. The stable staffing really helps here, as residents with dementia benefit from seeing familiar faces. — areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Landscore House holds a Good rating across all five inspection domains, which is a solid baseline, but the inspection report contains very little specific detail, so most scores sit in the 'present but generic' range. The score reflects the positive official finding without overstating evidence that simply is not in the published report.
Homes in South West typically score 68–82.The three-lens summary
What families tell us
Families describe how residents who arrive anxious or withdrawn often become noticeably happier within weeks. The permanent staff have time to learn each person's preferences and rhythms, which particularly helps those adjusting to care.
What inspectors have recorded
The owners work directly in the home, not just managing from an office. Families appreciate being able to speak with them directly when needed. Staff numbers appear well-judged, with enough people on duty to provide individual attention rather than rushed care.
How it sits against good practice
Sometimes the simplest things matter most — like knowing the same carers will be there tomorrow.
Worth a visit
Landscore House, a small 14-bed owner-run home in Teignmouth, received a Good rating across all five inspection domains when assessed in April 2018. The home specialises in dementia, physical disabilities, and sensory impairment, and is run directly by Mr and Mrs Webb with Mrs Penelope Webb as registered manager. A July 2023 desktop review found no evidence to change that rating. For a home of this size, owner-management often means personal accountability and a more consistent, family-like atmosphere, which is something the Good Practice evidence base consistently links to better outcomes for people with dementia. The main limitation here is that the inspection report text published is very sparse, containing almost no specific observations, resident quotes, or detailed findings behind the ratings. That means the Good rating tells you the headline but not the story. Before visiting, prepare targeted questions: how many staff are on duty overnight, how dementia training is delivered and refreshed, what a typical day looks like for someone with advanced dementia, and how the home keeps families informed. When you visit, arrive unannounced if possible, observe how staff interact with your parent during a mealtime, and ask to read a sample care plan to judge whether it reflects a real person or a template.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Landscore House measures up against the other homes you’re considering. Free account.
In Their Own Words
How Landscore House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where permanent staff and hands-on owners create genuine stability
Residential home in Teignmouth: True Peace of Mind
For families seeking consistent care without the disruption of agency staff, Landscore House in Teignmouth offers something increasingly rare. The owners work alongside their permanent team, creating the kind of stability that helps residents settle and thrive. It's this personal involvement that seems to make the real difference here.
Who they care for
The home cares for older adults with physical disabilities and sensory impairments. They also support people living with dementia.
Staff show particular patience with residents whose dementia creates challenging moments, adapting their approach rather than becoming frustrated. The stable staffing really helps here, as residents with dementia benefit from seeing familiar faces.
Management & ethos
The owners work directly in the home, not just managing from an office. Families appreciate being able to speak with them directly when needed. Staff numbers appear well-judged, with enough people on duty to provide individual attention rather than rushed care.
The home & environment
The kitchen produces meals that families specifically praise, and the home maintains the kind of cleanliness standards you'd hope for. While the building itself isn't mentioned much in feedback, the focus seems firmly on creating comfort through good food and a well-kept environment.
“Sometimes the simplest things matter most — like knowing the same carers will be there tomorrow.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
