Dementia Care Home

Fairfield Care (WEST DORSET) LTD

41 Putton Lane, Chickerell, Dorset, DT3 4AJ

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
74/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds37
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Caring for people whose rights are restricted under the Mental Health Act, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2019-05-15

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What strikes families is how staff really seem to invest in each person. They're attentive throughout the day, making sure residents have what they need and responding quickly when help is wanted.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership75
  • Resident happiness68
Section 02

What inspectors found

Inspected 2019-05-15

  • Is this home safe?

    Not yet rated
    Fairfield House was rated Good for safety at the April 2025 assessment — an improvement from its previous position. The home cares for people with complex needs including dementia, mental health conditions, and physical disabilities, making safe staffing and medicines management particularly important. The home's registration includes treatment of disease and diagnostic procedures, indicating a clinical nursing capability. No specific safety incidents, staffing numbers, or medicines observations are reproduced in the available published text. The improvement from Requires Improvement suggests the concerns that previously triggered that rating have been addressed.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Fairfield House was rated Good for Effective at the April 2025 assessment. This domain covers whether staff know what they are doing — care planning, dementia training, healthcare access, nutrition, and how well the home understands each person's individual needs. The home lists dementia, mental health conditions, physical disabilities, and sensory impairments as specialisms, all of which require specific staff competencies. No detail about training content, care plan quality, GP access frequency, or nutritional practice is available in the published report summary. The Good rating indicates inspectors were broadly satisfied.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Fairfield House was rated Good for Caring at the April 2025 assessment. This domain covers whether staff are kind, whether your parent is treated with dignity and respect, and whether their independence is supported. No staff observations, resident quotes, or specific examples of caring practice are available in the published report text. The home's range of specialisms — including dementia, mental health, and care under the Mental Health Act — means that caring well here requires not just warmth but skilled, person-centred communication.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Fairfield House was rated Good for Responsive at the April 2025 assessment. This domain covers whether your parent will have a meaningful life at the home — activities, individual engagement, end-of-life planning, and how well the home responds to changing needs. No specific information about the activities programme, individual engagement practices, or end-of-life planning is available in the published report text. The home's wide range of specialisms means responsiveness needs to work across very different levels of cognitive and physical ability.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Fairfield House was rated Good for Well-led at the April 2025 assessment, having previously been rated Requires Improvement. The home has two registered managers — Mrs Claire Douglas and Mrs Sharon Ann Hill — alongside a nominated individual, Mr Clement Diluckshan Kennedy Sabapathy. This shared leadership structure is relatively unusual and may reflect the complexity of the home's specialism mix. The improvement across all five domains simultaneously suggests the leadership team drove meaningful change. No detail about management visibility, staff culture, governance processes, or how the home handles complaints is available in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Fairfield House provides care for people with dementia, mental health conditions, physical disabilities and sensory impairments. They support both younger adults and those over 65. The home has experience supporting people living with dementia, offering specialized care approaches for residents with memory-related conditions. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

74/ 100

DCC Family Score

Fairfield House has moved from Requires Improvement to a Good rating across all five domains — a meaningful step forward that suggests the home is heading in the right direction, though the inspection report contains limited specific observations and testimony to push scores higher.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What strikes families is how staff really seem to invest in each person. They're attentive throughout the day, making sure residents have what they need and responding quickly when help is wanted.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

If you'd like to see how they approach daily care, arranging a visit can help you get a feel for the place.

DCC Recommendation

Worth a visit

Fairfield House in Chickerell, Dorset, was assessed in April 2025 and rated Good across all five domains — Safe, Effective, Caring, Responsive, and Well-led. This is a meaningful improvement from its previous Requires Improvement rating, and the fact that all five domains moved to Good simultaneously suggests the leadership team made genuine and sustained changes. The home is a nursing home with 37 beds caring for people with dementia, mental health conditions, physical disabilities, sensory impairments, and for some people whose rights are restricted under the Mental Health Act — a complex and demanding mix of needs that makes an across-the-board Good rating more significant. The main limitation of this report is that the published inspection text is very limited, meaning almost nothing from the inspection can be independently verified at the level of specific staff observations, resident testimony, or direct quotes. The improvement from Requires Improvement is reassuring, but you should treat this as a starting point rather than a full picture. On a visit, focus specifically on: how staff interact with residents who are distressed or unable to communicate easily; what the dementia unit looks like after 8pm in terms of staffing; and whether the home can show you how it involved your parent and your family in writing their care plan. Ask to see the activity schedule and, crucially, what happens for someone who cannot join a group.

The three questions to ask when you visit

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In Their Own Words

How Fairfield Care (WEST DORSET) LTD describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Fairfield Care (WEST DORSET) LTD says about itself

Personal care that shows they genuinely care about each resident

Dedicated nursing home Support in Chickerell

When you're looking for care that goes beyond the basics, Fairfield House in Chickerell shows real dedication to making sure residents feel valued. Families here talk about staff who take genuine pride in helping their loved ones look and feel their best every day.

Care & specialisms

Who they care for

    Fairfield House provides care for people with dementia, mental health conditions, physical disabilities and sensory impairments. They support both younger adults and those over 65.

    How they describe their dementia care

    The home has experience supporting people living with dementia, offering specialized care approaches for residents with memory-related conditions.

    “If you'd like to see how they approach daily care, arranging a visit can help you get a feel for the place.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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    Digital Photoframe

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    Digital Calendar

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