Cedars Care Home

What families say

Families visiting Cedars often comment on the caring nature of the staff team. The home works to maintain an organised atmosphere where residents can feel settled and secure.

Based on 6 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity74
• Cleanliness68
• Activities & engagement85
• Food quality60
• Healthcare68
• Management & leadership70
• Resident happiness76

What inspectors found

Inspected 2019-06-29 · Report published 2019-06-29 · Inspected 1 times in the last three years

• Is this home safe?

  Good

  {"found":"Safe was rated Good at the May 2019 inspection. This indicates inspectors were satisfied that risks to the people living here were identified and managed, that medicines were handled appropriately, and that staffing was sufficient. The home cares for 48 people across several specialist groups including those living with dementia, physical disabilities, and sensory impairment, which makes consistent safe practice particularly important. No specific concerns were recorded in the published summary for this domain.","quotes":[],"family_meaning":"A Good Safe rating gives a reasonable baseline of confidence, but it is the specific detail behind the rating that matters most for your parent. Good Practice research consistently highlights that night staffing is where safety most often slips in care homes of this size, and the published findings give no information about how many staff are on duty after dark. Our review data also shows that families name staff attentiveness as a key concern, particularly for people with dementia who may be at risk of falls or becoming distressed overnight. Because this inspection is over five years old, treat the rating as a starting point rather than a current guarantee.","evidence_base":"The IFF Research and Leeds Beckett University rapid evidence review found that agency staff reliance undermines consistency of safe care, and that homes with stable permanent teams show better safety outcomes. Ask specifically about agency use at this home.","watch_out":"Ask the manager to show you the actual staffing rota for the last two weeks, not a template. Count how many permanent staff names appear on night shifts versus agency workers, and confirm the ratio of staff to residents after 10pm."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"Effective was rated Good at the May 2019 inspection. This covers training, care planning, healthcare access, nutrition, and whether the home understands the needs of the people living there. The home lists dementia, physical disabilities, and sensory impairment as specialisms, which means effective practice should include tailored approaches for each of these groups. No specific detail about training content, GP access frequency, or food quality is published in the inspection summary.","quotes":[],"family_meaning":"For your parent, a Good Effective rating means inspectors were broadly satisfied that staff knew what they were doing and that care plans existed and were being followed. However, the published findings do not tell us whether dementia-specific training goes beyond a basic awareness level, which our Good Practice evidence identifies as critical. Food quality, which 20.9% of positive family reviews mention, is entirely unaddressed in this published summary. Visit at a mealtime if you can, and ask whether your parent's specific dietary preferences and needs would be recorded in their care plan from day one.","evidence_base":"The Good Practice evidence base identifies care plans as living documents that should be reviewed regularly with input from families. Homes where families are actively included in care plan reviews show better outcomes for people living with dementia.","watch_out":"Ask to see a sample care plan (anonymised) and find out when it was last reviewed and whether a family member was involved in that review. Then ask what specialist dementia training staff complete before working with residents who have a diagnosis."}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"Caring was rated Good at the May 2019 inspection. This domain covers how staff interact with the people who live here, whether dignity and privacy are respected, and whether individuals are supported to remain as independent as possible. A Good rating indicates inspectors observed satisfactory interactions and did not find evidence of poor practice. The published summary does not include specific observations or quotes that would allow a more detailed picture.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, named in 57.3% of positive reviews. Compassion and dignity follow closely at 55.2%. A Good Caring rating tells you inspectors were satisfied, but the most revealing signals are the ones you observe yourself: whether staff use your parent's preferred name without being prompted, whether they move without rushing, and how they respond when someone is upset or confused. These are things to look for during your visit rather than things to take on trust from a five-year-old inspection.","evidence_base":"Good Practice research emphasises that non-verbal communication matters as much as verbal interaction for people living with dementia. Staff who crouch to eye level, make calm eye contact, and allow time for a response demonstrate genuine person-led care in ways that formal inspection can only partially capture.","watch_out":"When you visit, spend time in a communal area rather than just taking the guided tour. Notice whether staff passing through acknowledge residents by name, whether anyone is sitting alone and unstimulated for a long period, and whether interactions feel unhurried."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Outstanding

  {"found":"Responsive was rated Outstanding at the May 2019 inspection. This is the strongest possible rating and covers how well the home tailors its approach to individual needs, the quality and variety of activities, how complaints are handled, and end-of-life care. An Outstanding rating in this domain is awarded when inspectors find specific, strong evidence of genuinely personalised engagement rather than a standard group activities programme. This is the clearest strength identified in the published report. The specific evidence supporting the Outstanding rating is not described in the published summary available, which means the detail behind it cannot be confirmed here.","quotes":[],"family_meaning":"An Outstanding Responsive rating is genuinely rare and meaningful. Across our dataset of 5,409 UK care homes, activities and engagement are cited in 21.4% of positive family reviews, and resident happiness in 27.1%. For your parent, particularly if they are living with dementia, how the home fills each day matters enormously to wellbeing. The Outstanding rating suggests inspectors found real evidence of individual tailoring, but because the inspection was conducted in 2019, ask the home to show you specifically what has changed or continued since then. One-to-one engagement for people who cannot join group activities is a particular marker of quality worth asking about.","evidence_base":"The Good Practice evidence base identifies Montessori-based approaches and everyday household tasks as effective ways to maintain identity and reduce distress for people with dementia. Homes rated Outstanding in Responsive often show evidence of these kinds of approaches rather than relying solely on scheduled group sessions.","watch_out":"Ask the activities coordinator to describe a typical week for a resident who does not want to join group sessions. A genuinely Outstanding home will have a clear, specific answer about one-to-one engagement rather than defaulting to a description of group timetables."}

  Verified by inspector

• Is the home well-led?

  Good

  {"found":"Well-led was rated Good at the May 2019 inspection. The registered manager at the time of inspection was Mr Victor Zingoni, with Mr Christopher David Ridgard recorded as the nominated individual. A Good Well-led rating indicates inspectors found functioning governance, a positive culture, and staff who felt supported. No specific detail about management visibility, staff feedback mechanisms, or quality monitoring processes is published in the summary. The review conducted in July 2023 found no evidence requiring a reassessment of the rating.","quotes":[],"family_meaning":"Leadership stability is one of the strongest predictors of care quality over time, according to Good Practice research. Families name communication with management in 11.5% of positive reviews, and a home where the manager is visible and approachable makes a practical difference to how quickly concerns are resolved. Because this inspection is over five years old, one of your most important questions on a visit is whether the registered manager named in the 2019 report is still in post. A change of manager since inspection does not automatically mean quality has declined, but it is important context you need in order to assess how much weight to place on the historic rating.","evidence_base":"The IFF Research and Leeds Beckett University evidence review found that leadership stability predicts quality trajectory, and that homes where staff feel empowered to raise concerns show better outcomes for the people living there.","watch_out":"Ask the manager directly how long they have been in post and whether there have been significant staffing changes in the last 12 months. Then ask how families raise concerns and what happens as a result. A confident, specific answer to the second question is a good sign."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on Cedars supports adults both under and over 65, including those with physical disabilities or sensory impairments. The home has experience caring for residents living with dementia.. Gaps or open questions remain on For residents with dementia, the structured environment and regular routines can provide helpful consistency. The team has experience supporting people through different stages of their dementia journey. — areas worth probing directly during a visit.