Beaufort Park Retirement Village | Agincare

What families say

Based on 5 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness70
• Activities & engagement65
• Food quality65
• Healthcare70
• Management & leadership75
• Resident happiness70

What inspectors found

Inspected 2020-10-09 · Report published 2020-10-09 · Inspected 3 times in the last three years

• Is this home safe?

  Not yet rated

  {"found":"The Safe domain was rated Good at the October 2024 inspection. This represents an improvement from the previous Requires Improvement rating. The published summary does not include specific observations about staffing numbers, falls management, medicine administration, or infection control practices. A Good Safe rating means inspectors were satisfied that the home was protecting people from harm at the time of the visit.","quotes":[],"family_meaning":"A Good Safe rating after a period of Requires Improvement is genuinely reassuring, because it shows the home responded to concerns rather than letting them persist. However, Good Practice research consistently identifies night staffing as the point where safety most commonly slips in residential care homes, and the published findings give no detail on overnight ratios. In our family review data, 14% of positive reviews specifically mention staff attentiveness as a reason for confidence, which suggests families notice and value visible safety. You will need to ask directly about night staffing and agency use before you can feel fully confident on this dimension.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review found that agency staff reliance and low night staffing ratios are the two most consistent predictors of safety incidents in care homes. A Good rating tells you inspectors were satisfied at the point of inspection; it does not guarantee these ratios are published.","watch_out":"Ask the manager to show you the actual staffing rota for the past two weeks, not a template. Count how many names on the night shift are permanent staff versus agency staff, specifically on the dementia unit."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Not yet rated

  {"found":"The Effective domain was rated Good at the October 2024 inspection. This domain covers training, care planning, nutrition, and access to healthcare. No specific detail on dementia training content, care plan review schedules, or food quality is included in the published summary. A Good rating means inspectors were satisfied that staff had the knowledge and tools to meet people's needs effectively.","quotes":[],"family_meaning":"Good Practice research identifies care plans as living documents, meaning they should be updated as your parent's needs change and should reflect their personal history, preferences, and communication style, not just clinical data. A Good Effective rating suggests the home meets this standard, but the inspection text does not confirm how frequently plans are reviewed or whether families are routinely included. Food quality is rated as the eighth biggest driver in our family review data (mentioned in 20.9% of positive reviews), and it is worth observing a mealtime on your visit rather than relying on a menu card.","evidence_base":"The Leeds Beckett evidence review found that regular GP access, structured dementia training, and family involvement in care plan reviews are the three strongest predictors of effective care outcomes for people with dementia in residential settings.","watch_out":"Ask when your parent's care plan would be reviewed after admission, who leads that review, and whether you would be invited to attend. If the answer is vague or more than three months, press for specifics."}

  Verified by inspector

• Is this home caring?

  Not yet rated

  {"found":"The Caring domain was rated Good at the October 2024 inspection. This domain covers staff warmth, dignity, respect, privacy, and how well staff support independence. No direct observations or resident and relative quotes are included in the published summary. A Good Caring rating means inspectors were satisfied with the quality of human interaction they observed.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of satisfaction in our family review data, mentioned in 57.3% of positive reviews, and compassionate, dignified treatment is mentioned in 55.2%. These are not soft extras; they are what families notice most and remember longest. The published inspection gives you a positive headline without the detail, so your own visit observation is essential here. Watch for whether staff address your parent by their preferred name, whether they move at a person's pace rather than their own, and whether they make eye contact and speak directly to the person rather than over them.","evidence_base":"Good Practice research from the Leeds Beckett review highlights that non-verbal communication, including tone, pace, and physical approach, matters as much as spoken words for people with advanced dementia. Person-led care requires staff to know the individual, not just their care plan.","watch_out":"During your visit, observe one interaction between a staff member and a resident who is not expecting a visitor. Notice whether the staff member uses the resident's preferred name, pauses to listen, and avoids speaking about the person to you as if they are not present."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Not yet rated

  {"found":"The Responsive domain was rated Good at the October 2024 inspection. This domain covers activities, individualised engagement, responses to complaints, and end-of-life care. The home specialises in dementia, physical disabilities, and sensory impairments, which implies a commitment to tailored approaches. No specific activity examples, individual engagement plans, or complaint outcomes are described in the published summary.","quotes":[],"family_meaning":"Resident happiness and contentment is mentioned in 27.1% of positive family reviews, making it the third most common driver of satisfaction after staff warmth and compassion. Activities rated at 21.4%. Good Practice research is clear that group activities alone are not enough: people with moderate or advanced dementia often need one-to-one engagement, and activities should connect to a person's life history, whether that is gardening, music, cooking, or craft. The inspection confirms this domain is Good but does not tell you what a Tuesday afternoon looks like for a resident who cannot join a group session.","evidence_base":"The Leeds Beckett evidence review found that Montessori-based approaches and everyday household tasks, such as folding laundry or preparing simple food, produce measurable reductions in agitation and withdrawal in people with dementia, outperforming structured group activities alone.","watch_out":"Ask the activities coordinator to describe, specifically, what one-to-one engagement looked like last week for a resident who could not join a group session. If the answer is vague or focuses only on group programmes, that is worth noting."}

  Verified by inspector

• Is the home well-led?

  Not yet rated

  {"found":"The Well-led domain was rated Good at the October 2024 inspection. The home is managed by a named registered manager and has a nominated individual responsible for governance. The improvement from Requires Improvement to Good across all domains, including Well-led, indicates that leadership drove meaningful change between inspections. No specific detail on manager visibility, staff culture, or governance processes is included in the published summary.","quotes":[],"family_meaning":"Leadership stability is one of the strongest predictors of sustained quality in care homes, according to Good Practice research. A manager who has overseen a successful improvement journey is a good sign, but it also matters whether that manager is visible day-to-day, whether staff feel able to raise concerns, and whether families are kept informed when something goes wrong. Communication with families is mentioned in 11.5% of positive reviews. The published inspection confirms the structures are in place; your visit and direct conversation with the manager will tell you whether the culture feels open and honest.","evidence_base":"The Leeds Beckett evidence review found that bottom-up staff empowerment, where frontline carers can raise concerns without fear and see them acted on, is a stronger predictor of sustained quality than top-down management systems alone.","watch_out":"Ask the manager directly: how long have you been in post, and what is the one thing you have changed in the past 12 months that most improved life for the people who live here? A specific, confident answer suggests genuine leadership; a vague or promotional answer warrants further probing."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The team at Beaufort House has experience supporting residents with sensory impairments and physical disabilities. They care for both younger adults and those over 65, adapting their approach to meet different age-related needs.. Gaps or open questions remain on For residents living with dementia, the home provides specialist care tailored to individual needs. The team works to create a supportive environment that helps residents feel secure and comfortable. — areas worth probing directly during a visit.