Dementia Care Home

Bramley House

Bramley House, Mere, Wiltshire, BA12 6JN

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
71/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds42
  • SpecialismsCaring for adults over 65 yrs, Dementia, Physical disabilities
  • Last inspected2019-08-24

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity70
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2019-08-24

  • Is this home safe?

    Not yet rated
    The Safe domain was rated Good at the July 2025 inspection, representing an improvement from the home's previous Requires Improvement rating. This suggests inspectors were satisfied with medicines management, staffing arrangements, safeguarding procedures and infection control at the time of the visit. No specific observations, staffing ratios or incident-learning examples are available in the published report. The previous Requires Improvement rating means there were concerns identified in earlier inspections, and it is reasonable to ask what specifically changed. The current Good rating indicates those issues were addressed to the inspector's satisfaction.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    The Effective domain was rated Good at the July 2025 inspection. This covers training, care planning, health monitoring and access to healthcare professionals including GPs and specialist services. No detail is available in the published report about what inspectors observed — no care plan examples, no training records, no GP access arrangements are described. The home is registered as a residential (not nursing) home, so healthcare coordination with external professionals is particularly important for managing the health needs of people living with dementia.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    The Caring domain was rated Good at the July 2025 inspection. This domain specifically assesses whether staff treat residents with dignity and respect, respond to their emotional needs, and support their independence. No inspector observations about staff interactions, resident testimony about feeling valued, or specific examples of dignity-preserving practice are available in the published report. The Good rating indicates inspectors were satisfied, but the absence of supporting detail means this cannot be independently verified from the published text.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    The Responsive domain was rated Good at the July 2025 inspection. This domain covers whether the home meets individual needs, provides meaningful activities, supports independence and plans well for end of life. The home is registered as specialising in dementia care alongside physical disabilities, which means the activity and engagement offer should be adapted for people at different stages. No activity schedules, individual engagement examples or end-of-life planning detail are available in the published report.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    The Well-led domain was rated Good at the July 2025 inspection. The home is operated by Sursum Limited, with Mr Richard John Wagner named as the nominated individual. A Good rating in this domain indicates inspectors were satisfied with governance, management culture, staff support structures and the provider's oversight of quality. The previous Requires Improvement rating suggests the home has been through a period of change or challenge, and the current Good rating represents a recovery. No detail about manager tenure, staff survey findings or complaint-handling is available in the published report.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team at Bramley House specialises in dementia care alongside support for physical disabilities. They provide tailored care for adults over 65, ensuring each person receives the right level of assistance. The home's dementia care approach focuses on creating a comfortable, supportive environment. Staff work to understand each resident's unique needs and preferences, helping them maintain their sense of self. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

71/ 100

DCC Family Score

Bramley House has improved from Requires Improvement to a Good rating across all five domains, which is a meaningful step forward — but the inspection report itself contains very limited published detail, meaning scores reflect the rating achieved rather than specific observed evidence.

Homes in South West typically score 68–82.
DCC Recommendation

Worth a visit

Bramley House in Mere, Wiltshire is a 42-bed residential home run by Sursum Limited, registered to care for adults over 65, people living with dementia and those with physical disabilities. The most recent official inspection, carried out in July 2025 and published in August 2025, rated the home Good across all five domains — Safe, Effective, Caring, Responsive and Well-led. This is a meaningful improvement from the previous Requires Improvement rating, and represents a home that has worked to address earlier concerns. That trajectory is encouraging and worth acknowledging. However, the published report contains very limited supporting detail, which means it is not possible to verify the specific practices that earned that Good rating — no resident quotes, no inspector observations, no staffing figures, no activity examples. For families considering this home for a parent living with dementia, that absence of detail matters. On a visit, ask to see the dementia unit after 5pm, ask how many permanent staff are on overnight, ask to look at a sample care plan and confirm your parent's preferences would be recorded and acted on. The rating is a positive signal, but your visit is the evidence that counts.

The three questions to ask when you visit

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In Their Own Words

How Bramley House describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Bramley House says about itself

Specialist dementia care in the heart of rural Wiltshire

Dedicated residential home Support in Mere

Bramley House in Mere provides dedicated support for older adults living with dementia and physical disabilities. This care home offers specialised services in a comfortable setting, with a focus on maintaining dignity and quality of life for each resident. The home welcomes those over 65 who need extra support with daily living.

Care & specialisms

Who they care for

    The team at Bramley House specialises in dementia care alongside support for physical disabilities. They provide tailored care for adults over 65, ensuring each person receives the right level of assistance.

    How they describe their dementia care

    The home's dementia care approach focuses on creating a comfortable, supportive environment. Staff work to understand each resident's unique needs and preferences, helping them maintain their sense of self.

    “If you'd like to learn more about the care available at Bramley House, the team would be happy to show you around.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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