Dementia Care Home

Stobars Hall

Kirkby Stephen, Kirkby Stephen, Cumbria, CA17 4HD

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds38
  • SpecialismsCaring for adults over 65 yrs, Dementia, Learning disabilities, Physical disabilities
  • Last inspected2019-11-15

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors often comment on finding residents looking content and well-settled. The atmosphere feels calm, with staff who come across as approachable and genuinely interested in the people they support.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership75
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-11-15

  • Is this home safe?

    Good
    The Safe domain was rated Good at the last full inspection. This represents an improvement from the previous Requires Improvement rating, suggesting that safety concerns identified earlier were addressed. No specific detail about medication management, falls records, infection control, or staffing ratios is included in the published summary. The home has been registered continuously and is not dormant.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good. This domain typically covers training, care plan quality, healthcare access, nutrition, and hydration. No specific information about the content of staff training, how often care plans are reviewed, or how the home manages GP and specialist referrals is included in the published text. Dementia is listed as a specialism, which means the home is expected to demonstrate dementia-specific competence.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good. This is the domain most directly concerned with how staff treat the people who live here: whether they are kind, unhurried, and respectful of dignity and privacy. No specific inspector observations, quotes from residents, or quotes from relatives are included in the published summary available for this report.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good. This domain covers whether the home tailors care to individual needs, provides meaningful activities, responds to complaints, and plans for end of life. No specific information about the activities programme, how the home supports people who cannot join group activities, or how it handles complaints is included in the published text.
    Verified by inspector
  • Is the home well-led?

    Good
    The Well-led domain was rated Good, and this represents an improvement from the previous Requires Improvement rating. The home is operated by The Franklyn Group Limited, and Mrs Helen Emerson is named as the Nominated Individual. A monitoring review in July 2023 found no evidence requiring a reassessment of the current Good rating. No detail about the manager's tenure, staff culture, or governance systems is included in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team here supports adults across different age groups, including those under 65 with physical or learning disabilities. They also provide specialist dementia care, adapting their approach to meet each person's individual needs. For residents living with dementia, the home provides dedicated support within their wider care community. The team works to maintain familiar routines while ensuring safety and comfort as needs change. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Stobars Hall improved from Requires Improvement to a Good rating across all five inspection domains, which is a meaningful positive trend. However, the published report contains very little specific detail, so scores reflect the rating itself rather than direct observations or testimony.

Homes in North West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors often comment on finding residents looking content and well-settled. The atmosphere feels calm, with staff who come across as approachable and genuinely interested in the people they support.

Lens 02

What inspectors have recorded

Lens 03

How it sits against good practice

Getting a true sense of any care home means seeing it for yourself and meeting the team who'd be looking after your loved one.

DCC Recommendation

Worth a visit

Stobars Hall, in Kirkby Stephen, was rated Good across all five inspection domains at its last full inspection in November 2019, with that rating confirmed as still current following a monitoring review in July 2023. The home's most meaningful signal is its direction of travel: it improved from Requires Improvement to Good, which tells you the leadership recognised problems and acted on them. The home supports people with dementia, learning disabilities, physical disabilities, and adults over 65, with capacity for 38 people. The main limitation of this report is the lack of published detail. The inspection summary available contains almost no specific observations, quotes, or direct evidence about what daily life at Stobars Hall actually looks like. That means this Family View is based largely on the rating itself rather than the kind of specific, observed detail that gives families real confidence. Before making a decision, visit in person, ask to see the full inspection report directly, and use the checklist questions above to probe areas the published text does not cover, particularly night staffing numbers, agency staff use, and how the home supports people with dementia on a day-to-day basis.

The three questions to ask when you visit

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In Their Own Words

How Stobars Hall describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Stobars Hall says about itself

Specialist support in the Yorkshire countryside for complex care needs

Dedicated residential home Support in Kirkby Stephen

When someone you love needs specialist care, finding the right environment matters deeply. Stobars Hall in Kirkby Stephen provides residential support for people with learning disabilities, physical disabilities and dementia. Set in the peaceful North West countryside, the home welcomes both younger and older adults who need round-the-clock care.

Care & specialisms

Who they care for

    The team here supports adults across different age groups, including those under 65 with physical or learning disabilities. They also provide specialist dementia care, adapting their approach to meet each person's individual needs.

    How they describe their dementia care

    For residents living with dementia, the home provides dedicated support within their wider care community. The team works to maintain familiar routines while ensuring safety and comfort as needs change.

    “Getting a true sense of any care home means seeing it for yourself and meeting the team who'd be looking after your loved one.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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