Dementia Care Home

Hambleton Grange Care Home

Station Road, Thirsk, Yorkshire, YO7 1QH

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff75 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds50
  • SpecialismsCaring for adults over 65 yrs, Dementia
  • Last inspected2019-04-16

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Several families have noticed how staff take time to chat with residents throughout the day, helping new arrivals feel at ease. The atmosphere stays cheerful, with organised activities giving structure to the days and plenty of chances for residents to join in when they feel like it.

The eight family priority themes

  • Staff warmth75
  • Compassion & dignity75
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare70
  • Management & leadership45
  • Resident happiness70
Section 02

What inspectors found

Inspected 2019-04-16

  • Is this home safe?

    Good
    The Safe domain was rated Good at the February 2021 inspection. This indicates inspectors were satisfied with arrangements around staffing, medicines management, infection control, and risk management. No specific concerns about safety were recorded in the published summary. The home had previously been rated Requires Improvement overall, so some safety-related improvements may have been made in the intervening period. Detailed evidence about specific safe practices, such as falls logging or night staffing ratios, is not available in the published summary.
    Verified by inspector
  • Is the care effective?

    Good
    The Effective domain was rated Good at the February 2021 inspection. This domain covers whether staff have the right training, whether care plans are detailed and kept up to date, whether residents have regular access to GPs and other health professionals, and whether food meets individual dietary needs. The published summary does not provide specific detail on any of these areas. The named registered manager and nominated individual suggest a formal structure for overseeing effective care, though the Well-Led rating of Requires Improvement introduces some uncertainty about how consistently that oversight functions.
    Verified by inspector
  • Is this home caring?

    Good
    The Caring domain was rated Good at the February 2021 inspection. This domain assesses whether staff treat residents with kindness, dignity, and respect, whether residents are supported to maintain independence, and whether privacy is protected. No specific inspector observations, resident quotes, or family testimony appear in the published summary. The Good rating indicates inspectors were satisfied with caring practice overall, but the absence of specific evidence means the rating cannot be further contextualised from this report alone.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The Responsive domain was rated Good at the February 2021 inspection. This domain covers whether care is tailored to individual needs, whether activities are meaningful and varied, whether the home responds to complaints, and whether end-of-life care is planned. No specific detail about activities provision, individual engagement, or complaints handling appears in the published summary. The Good rating suggests inspectors were satisfied with responsiveness overall, but without specific evidence it is not possible to say how the home performs on individual areas such as one-to-one engagement for people with advanced dementia.
    Verified by inspector
  • Is the home well-led?

    Requires improvement
    The Well-Led domain was rated Requires Improvement at the February 2021 inspection, meaning inspectors found specific concerns about management, governance, or accountability that had not been fully resolved. This was the only domain not rated Good. The home has two named leaders: a registered manager and a nominated individual. A monitoring review in July 2023 found no evidence requiring a reassessment of the rating, but this does not confirm the issues have been resolved, only that no new concerns triggered a re-inspection. The specific nature of the Well-Led concerns is not described in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Hambleton Grange looks after people over 65, including those living with dementia. The home welcomes residents with dementia, providing structured days with activities and consistent staff who get to know each person's preferences and routines. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Hambleton Grange scores well across care and staffing themes, reflecting four Good domain ratings, but the Requires Improvement in Well-Led pulls the overall score down and means leadership and governance need scrutiny before you commit.

Homes in Yorkshire & Humberside typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Several families have noticed how staff take time to chat with residents throughout the day, helping new arrivals feel at ease. The atmosphere stays cheerful, with organised activities giving structure to the days and plenty of chances for residents to join in when they feel like it.

Lens 02

What inspectors have recorded

Staff here come across as friendly and helpful during family visits, taking time to answer questions and keep relatives informed. While one family member who'd been visiting longer did mention their relative's care had ups and downs over time, the general picture is of attentive staff who know their residents.

Lens 03

How it sits against good practice

If you're considering Hambleton Grange, arranging a visit will give you the clearest picture of whether it feels right for your family.

DCC Recommendation

Worth a visit

Hambleton Grange, on Station Road in Thirsk, was rated Good overall at its most recent inspection in February 2021, an improvement from its previous rating of Requires Improvement. Four of five inspection domains, Safe, Effective, Caring, and Responsive, were rated Good, which is a meaningful positive step for a 50-bed home specialising in dementia and older adult care. The improvement trajectory is encouraging and suggests the home responded to earlier concerns. The single significant flag is the Well-Led domain, which remained at Requires Improvement. This means inspectors found something in the management, governance, or accountability arrangements that was not yet working as it should. Because the inspection took place in early 2021, and the most recent published review (July 2023) found no reason to reassess the rating, you cannot be certain whether leadership has since strengthened or whether underlying issues persist. On your visit, ask the manager directly what the Requires Improvement finding related to, what has changed since, and whether a new inspection is expected. Ask also about manager tenure, as leadership stability is one of the strongest predictors of consistent care quality.

The three questions to ask when you visit

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In Their Own Words

How Hambleton Grange Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Hambleton Grange Care Home says about itself

Bright Yorkshire care home where residents find their rhythm

Compassionate Care in Thirsk at Hambleton Grange

There's something reassuring about walking into Hambleton Grange in Thirsk and finding it spotless, with the smell of proper cooking drifting from the kitchen. Families visiting here often mention how their relatives have settled into the daily rhythm of activities and mealtimes, finding their place in this Yorkshire care home.

Care & specialisms

Who they care for

    Hambleton Grange looks after people over 65, including those living with dementia.

    How they describe their dementia care

    The home welcomes residents with dementia, providing structured days with activities and consistent staff who get to know each person's preferences and routines.

    “If you're considering Hambleton Grange, arranging a visit will give you the clearest picture of whether it feels right for your family.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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