Dementia Care Home

Drovers Call Care Home

186 Lea Road, Gainsborough, Lincolnshire, DN21 1AN

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
22/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff0 / 100

Staff warmth score

“Well Looked After”0%

of reviewers answered yes

Good to know

  • Registered beds52
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Caring for people whose rights are restricted under the Mental Health Act, Dementia, Eating disorders, Mental health conditions, Physical disabilities, Sensory impairment, Substance misuse problems
  • Last inspected2023-12-23

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Families describe feeling genuinely welcomed here, with visiting arrangements that flex around their lives rather than rigid schedules. Several people mention being able to visit late into the evening without anyone making them feel rushed or unwelcome. The atmosphere families describe centres on dignity — particularly important when caring for people with advanced dementia, where staff seem to understand that every interaction matters.

The eight family priority themes

  • Staff warmth0
  • Compassion & dignity0
  • Cleanliness0
  • Activities & engagement0
  • Food quality0
  • Healthcare0
  • Management & leadership0
  • Resident happiness0
Section 02

What inspectors found

Inspected 2023-12-23

  • Is this home safe?

    Not yet rated
    This home was rated Inadequate overall at its last inspection in December 2023. No domain-level ratings were recorded in the available inspection data, meaning no detailed breakdown of safety findings can be provided here. The home has since been deregistered by the care regulator and is permanently closed. A declining trend from Requires Improvement to Inadequate indicates that safety concerns were not being addressed between inspections. No further information on safety practices, staffing, or incident management is available from the published findings.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    No domain-level effectiveness rating was recorded in the available inspection data for this home. The home was rated Inadequate overall at its December 2023 inspection and has since been permanently closed and deregistered. No specific findings about care plans, dementia training, medication management, or GP access are available from the published inspection text. The overall Inadequate rating suggests that effective care practices were not being consistently delivered.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    No domain-level caring rating was recorded in the available inspection data for this home. The overall Inadequate rating at the December 2023 inspection, combined with a declining trend, means there is no positive evidence of staff warmth, dignity, or respect to report here. The home is now permanently closed and deregistered. No resident or relative quotes from the inspection are available in the published findings.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    No domain-level responsiveness rating was recorded in the available inspection data for this home. No information is available about activities, individual engagement, end-of-life planning, or how the home responded to complaints or changing needs. The overall Inadequate rating and subsequent deregistration mean this home no longer provides care of any kind. The inspection data does not allow any conclusions about how the home served residents as individuals.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    No domain-level leadership rating was recorded in the available inspection data for this home. The home was rated Inadequate overall at its December 2023 inspection, having previously been rated Requires Improvement, which indicates that leadership failed to arrest a deteriorating trajectory. The home has since been deregistered by the care regulator, the most serious possible outcome, and is permanently closed. No information about the manager, governance, or staff culture is available from the published findings.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Drovers Call specialises in complex care across age groups, supporting people with mental health conditions, dementia, physical disabilities, sensory impairments, substance misuse issues, and eating disorders. They're also set up to care for people whose rights are restricted under the Mental Health Act. For residents with dementia, the focus appears to be on maintaining dignity and responding to individual preferences rather than following rigid care routines. Families particularly value this person-centred approach during the more challenging stages of the condition. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

22/ 100

DCC Family Score

This home received an Inadequate overall rating at its last inspection in December 2023 and has since been deregistered, meaning it no longer operates as a care home. No domain scores can be calculated from the available inspection data, and no families should be considering this home for their parent.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Families describe feeling genuinely welcomed here, with visiting arrangements that flex around their lives rather than rigid schedules. Several people mention being able to visit late into the evening without anyone making them feel rushed or unwelcome. The atmosphere families describe centres on dignity — particularly important when caring for people with advanced dementia, where staff seem to understand that every interaction matters.

Lens 02

What inspectors have recorded

What stands out is how the whole team — from cleaners to management — seems to share the same respectful approach. Families report staff responding quickly when concerns are raised, adapting care without making relatives feel they're being difficult. The consistency matters; several people mention experiencing this same standard of care over multiple years.

Lens 03

How it sits against good practice

While one family reported concerns about bereavement support, the broader picture suggests a home that understands the complexity of the lives in their care.

DCC Recommendation

Worth a visit

The home at 186 Lea Road, Gainsborough was rated Inadequate at its last inspection in December 2023, having previously been rated Requires Improvement, meaning its quality was declining rather than recovering. Critically, this home has since been deregistered and is no longer part of any provider's registration with the care regulator, meaning it has permanently closed and is not accepting residents. There is nothing further to check on a visit because this home no longer operates. If you are looking for care in the Gainsborough area for your mum or dad, you will need to search for alternative homes. The Inadequate rating and subsequent closure are serious warning signs about the standards that existed here, and no family should consider placing a parent in a home that has followed this trajectory. Please use DementiaCareChoices.com to find rated, currently registered homes nearby.

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In Their Own Words

How Drovers Call Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Drovers Call Care Home says about itself

Where complex care meets genuine respect and flexibility

Nursing home in Gainsborough: True Peace of Mind

For families facing difficult care decisions involving mental health, dementia, or complex physical needs, Drovers Call in Gainsborough offers something increasingly rare — a willingness to adapt to what residents and relatives actually need. This specialist home works with people of all ages, including those with restricted rights, bringing the same respectful approach to everyone who comes through their doors.

Care & specialisms

Who they care for

    Drovers Call specialises in complex care across age groups, supporting people with mental health conditions, dementia, physical disabilities, sensory impairments, substance misuse issues, and eating disorders. They're also set up to care for people whose rights are restricted under the Mental Health Act.

    How they describe their dementia care

    For residents with dementia, the focus appears to be on maintaining dignity and responding to individual preferences rather than following rigid care routines. Families particularly value this person-centred approach during the more challenging stages of the condition.

    “While one family reported concerns about bereavement support, the broader picture suggests a home that understands the complexity of the lives in their care.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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