Belmont View Care Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Residential homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds50
- SpecialismsCaring for adults over 65 yrs, Dementia
- Last inspected2020-01-16
- Visit Website
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe a place where residents feel properly settled and content. The management team works closely with families, staying responsive and helpful through what can be a difficult transition. That partnership between staff and families seems to create an atmosphere where residents can truly relax.
Based on 10 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement65
- Food quality65
- Healthcare68
- Management & leadership72
- Resident happiness70
What inspectors found
Inspected 2020-01-16 · Report published 2020-01-16 · Inspected 2 times in the last three years
Is this home safe?
{"found":"The inspection rated this domain Good. Beyond the rating itself, the published report contains no specific detail about staffing levels, medicines management, falls prevention, infection control, or how the home responds to safety incidents. The 2023 review found no new concerns, but this was a desk-based check rather than an on-site inspection.","quotes":[],"family_meaning":"A Good safety rating is reassuring as a starting point, but the Good Practice evidence base is clear that safety can slip most sharply at night, when staffing is thinner and oversight is reduced. Our family review data shows that staff attentiveness features in around 14% of the most meaningful positive reviews, and families often only discover staffing gaps after their parent has moved in. Because this inspection is over five years old and carries no specific safety observations, you should treat the rating as a floor, not a ceiling, and check current arrangements directly.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review found that night staffing ratios and reliance on agency staff are two of the strongest predictors of safety risk in care homes. Homes with stable, permanent night teams consistently show better incident outcomes.","watch_out":"Ask the manager to show you the actual staffing rota for the last two weeks, not a template. Count how many permanent staff versus agency names appear on night shifts, and ask what the minimum safe staffing level is for 50 beds overnight."}
Is the care effective?
{"found":"The inspection rated this domain Good. The home is registered as a dementia specialism provider, but the published report includes no specific information about care plan quality, GP access arrangements, medication management, dementia training levels, or how food quality and dietary needs are managed.","quotes":[],"family_meaning":"Knowing that a home is rated Good for effectiveness tells you that inspectors did not find significant failures. What it does not tell you is whether your parent's care plan will capture the details that matter, such as preferred routines, food textures, communication preferences, and life history. Our Good Practice evidence highlights that care plans should be living documents, reviewed regularly and shaped by families, not filed away after admission. Food quality is also a reliable signal: it accounts for 20.9% of the weighting in our family satisfaction data, and homes that get food right tend to get other things right too.","evidence_base":"The Leeds Beckett evidence review found that dementia-specific training, particularly training focused on non-verbal communication and behavioural understanding, significantly improves the quality of daily care interactions and reduces the use of restraint or sedation.","watch_out":"Ask the manager what dementia training staff are required to complete before working unsupervised, and when that training was last refreshed. Then ask to see an example of how a care plan is structured, specifically where it records a resident's personal history, preferences, and communication needs."}
Is this home caring?
{"found":"The inspection rated this domain Good. No inspector observations, resident quotes, or family testimony appear in the published text. There is no recorded evidence of how staff address residents, whether interactions are unhurried, or how dignity is maintained during personal care.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, appearing in 57.3% of positive reviews, and compassion and dignity together feature in 55.2%. These are not abstract qualities: they show up in small, observable moments, whether a carer knocks before entering a room, uses your parent's preferred name, or sits down rather than talking over someone. Because the inspection text here gives you nothing concrete to go on, your own visit becomes essential. The Good Practice evidence is clear that non-verbal communication matters as much as verbal warmth, particularly for people with advanced dementia who may not be able to express distress in words.","evidence_base":"The IFF Research rapid evidence review found that person-led care requires staff to know each individual's history, preferences, and communication style. Homes where staff can describe a resident's life before the care home consistently score higher on dignity and emotional wellbeing measures.","watch_out":"During your visit, sit quietly in a communal area for 15 minutes and observe how staff move through the space. Are interactions unhurried? Do staff use residents' names? Does anyone make eye contact and pause, or are they moving quickly from task to task?"}
Is the home responsive?
{"found":"The inspection rated this domain Good. The published text contains no detail about the activities programme, individual engagement for people who cannot join groups, how the home responds to changing needs, or how end-of-life care is approached. The home's dementia specialism registration suggests these areas should be developed, but no evidence is recorded.","quotes":[],"family_meaning":"Activities and engagement account for 21.4% of the weighting in our family satisfaction data, and resident happiness accounts for 27.1%. For someone living with dementia, meaningful occupation during the day is not optional: it directly affects mood, sleep, and the likelihood of distressing behaviour. The Good Practice evidence is particularly strong here on the need for one-to-one engagement for people who are unable to participate in group activities. A planned schedule posted on the wall is not the same as evidence that activities actually happen, or that they are tailored to individuals.","evidence_base":"The Leeds Beckett evidence review found that Montessori-based approaches and the use of familiar everyday household tasks, such as folding, gardening, and simple cooking, produce measurable improvements in wellbeing and reduce agitation in people living with dementia. Group-only activity programmes are consistently less effective for this group.","watch_out":"Ask to see last month's actual activity records for a resident on the dementia unit, not the planned schedule. Ask specifically what the home does to engage someone who is unable to join group activities, and whether there is a dedicated activities person or whether this falls to care staff."}
Is the home well-led?
{"found":"The inspection rated this domain Good. Miss Hannah May Parvin is named as both Registered Manager and Nominated Individual, which means she holds both operational and legal responsibility for the home. This is a sign of clear accountability. No specific detail about management visibility, staff culture, governance processes, or how the home handles complaints is recorded in the published text.","quotes":[],"family_meaning":"Leadership stability is one of the strongest predictors of sustained quality in care homes, according to the Good Practice evidence. The fact that the same manager appears to have been in post since at least the 2019 inspection is a positive indicator. Our family review data shows that communication with families features in 11.5% of positive reviews, and families consistently value managers who are visible and who respond promptly when things go wrong. A Good well-led rating from five years ago tells you the foundations were in place then. It does not tell you about current culture, turnover, or how the home has adapted since.","evidence_base":"The IFF Research evidence review found that homes where staff feel able to raise concerns without fear of reprisal, and where managers actively seek feedback from both staff and families, demonstrate consistently better quality outcomes over time.","watch_out":"Ask the manager directly how long they have been in post and whether there have been significant changes in senior staff or care staff over the last 12 months. High turnover, even in a Good-rated home, can signal a culture under pressure that the inspection rating has not yet caught up with."}
Source: CQC inspection report →
What the evidence base says
Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home cares for adults over 65 and has particular experience supporting people living with dementia.. Gaps or open questions remain on For those living with dementia, the staff's focus on individual happiness and creating a settled environment can be especially valuable. The team understands how to help residents feel secure and content in their daily lives. — areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Belmont View holds a Good rating across all five inspection domains, which is a solid baseline, but the published inspection text contains very little specific detail. Scores across all themes sit in the 65-72 range, reflecting a positive but evidence-light picture that warrants direct questions on your visit.
Homes in North East typically score 68–82.The three-lens summary
What families tell us
Families describe a place where residents feel properly settled and content. The management team works closely with families, staying responsive and helpful through what can be a difficult transition. That partnership between staff and families seems to create an atmosphere where residents can truly relax.
What inspectors have recorded
What stands out is how the whole team — from management down — focuses on what matters most: keeping residents safe and happy. Families mention the excellent staff as fundamental to the home's character, with supportive management setting the tone for the kind of thoughtful care that makes a real difference.
How it sits against good practice
It sounds like the kind of place where good care comes from getting the basics right — skilled people who genuinely care about the residents they support.
Worth a visit
Belmont View in Guisborough was rated Good across all five inspection domains at its last inspection in November 2019. A desk-based review in July 2023 found no evidence to change that rating. The home is registered for 50 beds and specialises in residential care for older adults, including people living with dementia. The named manager has been in post since at least the inspection date, which is a positive sign of leadership stability. The main limitation of this report is that the published inspection text contains almost no specific detail. There are no inspector observations, no resident or family quotes, and no concrete examples of how care is delivered. A Good rating is meaningful, but it was recorded more than five years ago, and the gap between evidence and assurance is wide here. Before making a decision, visit in person, arrive unannounced if you can, and use the checklist questions in this report to probe areas the inspection simply did not cover.
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In Their Own Words
How Belmont View Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Where staff make all the difference to residents' happiness
Belmont View – Expert Care in Guisborough
When families talk about Belmont View in Guisborough, they keep coming back to one thing — the staff. It's not just that they're skilled or professional, though they're certainly both. It's that they genuinely seem to put residents' happiness and safety at the heart of everything they do.
Who they care for
The home cares for adults over 65 and has particular experience supporting people living with dementia.
For those living with dementia, the staff's focus on individual happiness and creating a settled environment can be especially valuable. The team understands how to help residents feel secure and content in their daily lives.
Management & ethos
What stands out is how the whole team — from management down — focuses on what matters most: keeping residents safe and happy. Families mention the excellent staff as fundamental to the home's character, with supportive management setting the tone for the kind of thoughtful care that makes a real difference.
“It sounds like the kind of place where good care comes from getting the basics right — skilled people who genuinely care about the residents they support.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
