Abbey Ravenscroft Park Nursing Home

What families say

Families often mention feeling immediately welcomed when they first visit. The reception team and care staff create a friendly atmosphere that helps relatives feel comfortable asking questions and staying involved. This approachability continues as families settle into visiting routines.

Based on 11 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness72
• Activities & engagement68
• Food quality68
• Healthcare70
• Management & leadership72
• Resident happiness70

What inspectors found

Inspected 2020-10-17 · Report published 2020-10-17 · Inspected 6 times in the last three years

• Is this home safe?

  Not yet rated

  {"found":"The home was rated Good for safety at the April 2025 inspection. No specific findings about staffing ratios, medicines management, falls, infection control, or incident learning were included in the published report text. The home previously held a Requires Improvement rating, which means safety concerns existed at an earlier assessment. The current Good rating confirms that the position has improved, but the published evidence does not allow a more detailed picture.","quotes":[],"family_meaning":"Safety is the foundation of everything else, and the improvement from Requires Improvement to Good is a positive signal. However, our Good Practice evidence review found that night staffing is the point where safety most commonly slips in care homes, and agency reliance undermines the consistency that people with dementia depend on. Because the published report does not confirm specific staffing figures or incident-learning processes, you cannot assume these are strong just from the rating alone. A Good rating tells you the threshold was met; a visit and direct questions will tell you how confidently.","evidence_base":"The IFF Research and Leeds Beckett University rapid evidence review found that learning from incidents is one of the clearest markers separating genuinely safe homes from those that are merely compliant. Ask how the home acts on falls data, not just whether it records them.","watch_out":"Ask the manager to show you the actual staffing rota for last week, not a template. Count how many permanent carers and nurses were on each night shift versus how many were agency staff. For 78 residents, you would typically expect at least two registered nurses and multiple carers overnight."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Not yet rated

  {"found":"The home was rated Good for effectiveness at the April 2025 inspection. The home is registered to provide nursing care and holds a dementia specialism, confirming it is set up to meet complex health and cognitive needs. No specific findings about care plan quality, GP access, medication management, dementia training content, or food were included in the published report text. The Good rating confirms that inspectors were satisfied with effectiveness, but the published evidence does not provide detail about what they found.","quotes":[],"family_meaning":"For someone with dementia, effectiveness means that staff actually know your parent as an individual, not just as a set of care needs on a form. Our Good Practice evidence review identifies care plans as living documents that should be updated as the person changes, and notes that dementia-specific training quality varies enormously between homes. The food quality rating in our family review data (cited in 20.9% of positive reviews) is also a reliable proxy for how well a home understands individual needs. Because none of these were detailed in the published report, these are the questions to press hardest on at a visit.","evidence_base":"The rapid evidence review found that regular GP access and structured dementia training, particularly around non-verbal communication and behaviour as communication, were the strongest predictors of good health outcomes for people living with dementia in care homes.","watch_out":"Ask to see an anonymised care plan and check whether it records the person's life history, preferred name, daily routine, and known triggers for distress. If the care plan reads like a medical form rather than a description of a person, that is worth noting."}

  Verified by inspector

• Is this home caring?

  Not yet rated

  {"found":"The home was rated Good for caring at the April 2025 inspection. No specific observations about staff interactions, dignity in personal care, use of preferred names, or response to distress were included in the published report text. No resident or relative quotes were published. The Good rating confirms that inspectors judged the caring domain to be satisfactory or better, but without specific evidence it is not possible to characterise the quality of day-to-day interactions in detail.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, mentioned in 57.3% of positive reviews, and compassion and dignity is cited in 55.2%. These are not soft measures; they are what families remember and what shapes your parent's daily experience. Because the published report does not include specific observations or quotes, you will need to form your own judgement on a visit. Watch how staff speak to residents in the corridor, whether they crouch to eye level, whether they use the person's preferred name, and whether they move with or without urgency.","evidence_base":"The Good Practice evidence review found that non-verbal communication matters as much as verbal for people with advanced dementia, and that a calm, unhurried physical presence from staff is associated with reduced distress and better wellbeing. This is something you can observe directly in a 30-minute visit.","watch_out":"During your visit, sit in a communal area for at least 15 minutes and watch how staff pass through. Do they stop and speak to residents? Do they use names? Do they seem unhurried? A home that is warm on a formal tour but task-focused in everyday moments is telling you something important."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Not yet rated

  {"found":"The home was rated Good for responsiveness at the April 2025 inspection. The home holds a registered dementia specialism, confirming it is set up to respond to the needs of people living with dementia. No specific findings about the activity programme, individual engagement, end-of-life care planning, or complaint handling were included in the published report text. The Good rating confirms inspectors were satisfied, but detail is not available from the published findings.","quotes":[],"family_meaning":"Responsiveness is about whether your parent will have a life here, not just a safe place to sleep. Our family review data shows that activities and engagement are cited in 21.4% of positive reviews, and resident happiness in 27.1%. For someone with dementia, group activities are often not enough; one-to-one engagement and the chance to do familiar, everyday tasks can make the difference between a settled and an unsettled day. Because the published report does not confirm what the activity programme looks like in practice, ask to see records from the past week rather than a printed timetable.","evidence_base":"The rapid evidence review found that Montessori-based and individually tailored activity approaches, including familiar household tasks, significantly reduce distress and improve wellbeing for people with dementia compared with group-only programmes.","watch_out":"Ask the activities coordinator to show you what happened last Tuesday, specifically for residents who cannot join group sessions. If they can answer that question in detail, the home is thinking about individuals. If they describe the group timetable only, ask again about people who stay in their rooms."}

  Verified by inspector

• Is the home well-led?

  Not yet rated

  {"found":"The home was rated Good for leadership at the April 2025 inspection, having previously held a Requires Improvement rating. A named registered manager, Miss Mable Gogo, is recorded as being in post, and a nominated individual is also named. This suggests formal governance structures are in place. No specific findings about management visibility, staff culture, quality monitoring systems, or how the home acted on the previous Requires Improvement rating were included in the published report text.","quotes":[],"family_meaning":"Good leadership is what makes every other domain sustainable. Our Good Practice evidence review found that leadership stability is one of the strongest predictors of a home's quality trajectory, and that homes where staff feel able to speak up tend to maintain quality better over time. The improvement from Requires Improvement to Good is encouraging, but it is worth understanding what changed. Ask the manager directly what the previous rating identified and what was done to address it. If they can answer that question clearly and specifically, that is a positive sign.","evidence_base":"The Leeds Beckett rapid evidence review found that leadership stability and bottom-up empowerment, where staff feel confident raising concerns, are more reliable predictors of sustained quality than any single inspection rating.","watch_out":"Ask the registered manager how long she has been in post, what the previous inspection identified as areas for improvement, and how those changes were made. Also ask whether the home has an active residents' or relatives' forum where feedback is discussed. A manager who can answer these questions concretely, and who is visibly known by residents and staff on the floor, is the strongest indicator that the Good rating reflects real day-to-day practice."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home provides nursing care for adults over 65, including those living with dementia. Their nursing team supports residents with complex health needs requiring professional clinical care.. Gaps or open questions remain on For residents with dementia, the nursing team provides specialised support tailored to individual needs. Staff work to maintain comfort and dignity while managing the complex challenges that dementia can bring. — areas worth probing directly during a visit.