Care home in Burgess Hill, RH15 0AL, South East

Specialist Focus

For residents with dementia, the home offers specialist support, though families considering this option should carefully assess whether current resources match their loved one's specific needs.

The home provides care for adults over 65 and under 65, with support available for people living with dementia.

Staff and Management

The home has gone through ownership changes that have affected care standards. While current management describes improvements, recent regulatory assessments have identified serious concerns that resulted in an inadequate rating.

What People Say

Some visitors have found the staff welcoming and approachable. The activities coordinator works to provide different activities based on what residents enjoy.

Summing Up

Given the documented concerns, visiting Hilgay and speaking directly with current management about their improvement plans would be an important step.