Care home in Chichester, PO20 0HS, South East

Specialist Focus

The home accepts residents living with dementia, with staff showing understanding of how to support individuals through different stages of their journey. The peaceful environment and consistent routines help create a sense of security.

Tenchley Manor provides nursing care for adults over and under 65, including those with physical disabilities, sensory impairments and dementia. The team has experience supporting residents with complex conditions like cerebral palsy.

Staff and Management

The care team shows real attentiveness to keeping families connected, with regular updates and easy communication channels. Feedback systems are visible and clearly used — families notice their suggestions being acted upon. Staff demonstrate particular skill in supporting residents through difficult transitions, including end-of-life care that families found compassionate and dignified.

What People Say

The chef here gets particular praise for being hands-on and visible, regularly checking with residents about their meals and accommodating special requests. Visitors consistently mention how spotlessly clean everywhere is, from individual rooms to communal spaces. The location itself offers a peaceful environment that families find calming.

Families talk about how staff take time to learn what makes each resident comfortable, from specific dietary preferences to favourite daily routines. There's a sense of genuine flexibility here — whether someone needs support with complex physical disabilities or simply wants their meals prepared a certain way, the team finds ways to make it happen.

Summing Up

Sometimes it's the small things — a birthday surprise, a favourite meal prepared just right — that show a care home truly sees its residents as individuals.