Dementia Care Home

Kirby Grange Residential Home

Markfield Lane, Near Leicester, Leicestershire, LE9 9FG

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”70%

of reviewers answered yes

Good to know

  • Registered beds31
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
  • Last inspected2022-03-26

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

What stands out to families is how staff treat each resident as an individual. Rather than following rigid schedules, carers adjust their approach based on what works best for each person. Residents can start conversations with staff whenever they need support, or find a quiet corner when they prefer solitude.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement65
  • Food quality65
  • Healthcare68
  • Management & leadership72
  • Resident happiness70
Section 02

What inspectors found

Inspected 2022-03-26

  • Is this home safe?

    Good
    The inspection rated Safe as Good, indicating inspectors were satisfied with safety arrangements at Kirby Grange in February 2022. This covers areas including medicines management, staffing levels, infection control, and how the home responds to accidents and incidents. The home had previously been rated Requires Improvement, so achieving Good in Safe represents a specific area of progress. No specific concerns or observations are recorded in the available published text.
    Verified by inspector
  • Is the care effective?

    Good
    The inspection rated Effective as Good, covering areas including training, care planning, healthcare access, and nutrition. Dementia is listed as a specialism, meaning the home holds itself out as equipped to care for people living with dementia. The Good rating in Effective implies inspectors were satisfied that care planning and staff knowledge met the required standard at the time of inspection. No specific observations on care plan quality, GP access arrangements, or food quality are available in the published findings.
    Verified by inspector
  • Is this home caring?

    Good
    The inspection rated Caring as Good, covering staff warmth, dignity, respect, and support for independence. This domain is the one most directly linked to what families report matters most: 57.3% of positive reviews in our data name staff warmth by name, and 55.2% mention compassion and dignity specifically. A Good rating here indicates inspectors were satisfied with what they observed. No specific inspector observations, staff interactions, or resident or relative quotes are available in the published text for this home.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The inspection rated Responsive as Good, covering how well the home tailors care to individuals, the quality and variety of its activities programme, and how it handles complaints and end-of-life planning. Kirby Grange supports a wide range of needs including dementia, mental health conditions, physical disabilities, and sensory impairment, which requires a genuinely flexible approach to daily life and engagement. No specific detail on the activities programme, how individual preferences are recorded, or how the home responds to complaints is available in the published text.
    Verified by inspector
  • Is the home well-led?

    Good
    The inspection rated Well-led as Good, and a named registered manager, Mrs Laura Catherine Warner, is confirmed as in post. A nominated individual, Mr Geoffrey Charles Butcher, provides organisational oversight. The improvement from Requires Improvement to Good across all five domains between inspections is the clearest evidence available that leadership at Kirby Grange identified problems and addressed them. No specific observations about management visibility, staff culture, or governance processes are available in the published text.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Kirby Grange cares for adults both under and over 65, supporting residents with sensory impairments, physical disabilities, and mental health conditions. The home also provides specialist dementia care. For residents living with dementia, the home's focus on individual preferences becomes particularly valuable. The quiet environment and flexible routines help create stability while still allowing each person to maintain their own patterns and choices. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Kirby Grange Residential Home achieved a Good rating across all five inspection domains in February 2022, improving from a previous Requires Improvement rating. Scores reflect that positive findings are confirmed at domain level but the published report contains limited specific observations, quotes, or detailed evidence to push individual themes higher.

Homes in East Midlands typically score 68–82.

The three-lens summary

Lens 01

What families tell us

What stands out to families is how staff treat each resident as an individual. Rather than following rigid schedules, carers adjust their approach based on what works best for each person. Residents can start conversations with staff whenever they need support, or find a quiet corner when they prefer solitude.

Lens 02

What inspectors have recorded

Staff respond quickly when residents or visitors need assistance, with several families commenting on this reliability. However, one reviewer raised concerns about a manager's behaviour towards visiting healthcare professionals, though this hasn't been mentioned by other families.

Lens 03

How it sits against good practice

The isolated location won't suit everyone, but for those who thrive in calmer surroundings, it offers genuine tranquility.

DCC Recommendation

Worth a visit

Kirby Grange Residential Home, on Markfield Lane near Leicester, was rated Good at its most recent inspection in February 2022, with Good awarded in all five domains: safe, effective, caring, responsive, and well-led. This is a meaningful improvement from a previous Requires Improvement rating, which tells you the home identified what was wrong and fixed it to inspectors' satisfaction. The registered manager is named and in post, and the home supports a broad range of needs including dementia, mental health conditions, physical disabilities, and sensory impairment across its 31 beds. The main uncertainty here is that the published inspection report contains very limited specific detail. There are no recorded inspector observations of daily life, no resident or relative quotes, and no specifics on staffing ratios, activity programmes, food quality, or night cover. A Good rating is a genuine positive signal, but it tells you the home met the required standard at one point in time. Before making a decision, visit in person during a mealtime or afternoon activity session, ask the manager to show you last week's actual staffing rota (not just the template), and find out how many permanent staff your parent would see regularly versus agency cover.

The three questions to ask when you visit

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In Their Own Words

How Kirby Grange Residential Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Kirby Grange Residential Home says about itself

Where each resident's individual needs shape the daily routine

Kirby Grange Residential Home – Your Trusted residential home

For families seeking residential care that adapts to their loved one's unique preferences, Kirby Grange Residential Home near Leicester offers something increasingly rare — genuine flexibility. Set in a quiet location in the East Midlands, this home supports residents with various needs, from physical disabilities to mental health conditions. The peaceful surroundings might feel isolated to some, but many residents find the calm environment helps them settle.

Care & specialisms

Who they care for

    Kirby Grange cares for adults both under and over 65, supporting residents with sensory impairments, physical disabilities, and mental health conditions. The home also provides specialist dementia care.

    How they describe their dementia care

    For residents living with dementia, the home's focus on individual preferences becomes particularly valuable. The quiet environment and flexible routines help create stability while still allowing each person to maintain their own patterns and choices.

    “The isolated location won't suit everyone, but for those who thrive in calmer surroundings, it offers genuine tranquility.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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