Weyspring Park Nursing Home
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds34
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions
- Last inspected2022-11-26
- Visit Website
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
Families describe staff who maintain their caring approach right through to end-of-life support. The team's sincerity comes through in how they interact with residents, particularly those living with dementia.
Based on 7 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10
The eight family priority themes
- Staff warmth72
- Compassion & dignity72
- Cleanliness70
- Activities & engagement60
- Food quality60
- Healthcare70
- Management & leadership74
- Resident happiness68
What inspectors found
Inspected 2022-11-26 · Report published 2022-11-26 · Inspected 3 times in the last three years
Is this home safe?
{"found":"The safe domain was rated Good at the November 2022 inspection, an improvement from the previous Requires Improvement rating. The inspection covers a 34-bed nursing home, which means registered nurses should be on duty at all times alongside care staff. No specific detail about staffing ratios, night cover, falls management, or medicines handling is available in the published summary. The improvement from Requires Improvement suggests that whatever safety concerns existed previously were addressed before this inspection.","quotes":[],"family_meaning":"A Good safety rating after a period of Requires Improvement is reassuring, but it tells you the home cleared the bar, not how far above it they are sitting. Good Practice research consistently identifies night staffing as the point where safety most often slips in nursing homes. Our review data shows that families mention staff attentiveness as a key concern in around 14% of reviews, and that this often only becomes visible after a parent has been living somewhere for a few weeks. The published text does not give you the specific numbers you need, so you will need to ask directly about staffing levels, particularly after 8pm.","evidence_base":"The IFF Research and Leeds Beckett rapid evidence review found that agency staff reliance is one of the most consistent predictors of inconsistent safety outcomes. Homes that rely heavily on agency workers struggle to maintain the continuity of observation that keeps people safe, particularly those with dementia who cannot always communicate when something is wrong.","watch_out":"Ask the manager: how many permanent staff are on duty on the dementia unit after 8pm, and how many of those shifts were covered by agency workers in the last four weeks? Request to see the actual rota, not the planned template."}
Is the care effective?
{"found":"The effective domain was rated Good at the November 2022 inspection. This domain covers care planning, staff training, dementia-specific practice, healthcare access, and nutrition. Dementia and mental health conditions are listed specialisms, which means the home should be able to demonstrate specific training and care approaches for these groups. No specific detail about care plan content, GP access frequency, training records, or food quality is available in the published inspection summary.","quotes":[],"family_meaning":"For a home that lists dementia as a specialism, a Good Effective rating is the minimum you would hope to see. What it does not tell you is whether care plans are genuinely individual documents that reflect your parent's history and preferences, or whether they are standard templates with names filled in. Our review data shows that food quality features in around 20.9% of positive family reviews, suggesting it matters more than many families initially expect. Good Practice research identifies regular care plan reviews, meaningful family inclusion, and specific dementia training as the markers that separate genuinely effective homes from those that are merely compliant.","evidence_base":"The Leeds Beckett evidence review found that dementia training quality varies enormously even within homes rated Good. The most effective training covers non-verbal communication, behaviour as communication, and person-centred life history approaches, rather than general awareness modules alone.","watch_out":"Ask to see an example care plan (anonymised is fine) and check whether it includes the person's preferred name, life history, daily routines, and food preferences. Then ask how often care plans are reviewed and whether families are invited to contribute to those reviews."}
Is this home caring?
{"found":"The caring domain was rated Good at the November 2022 inspection. This domain covers staff warmth, dignity, respect, and support for independence. A Good Caring rating after a previous Requires Improvement suggests inspectors found meaningful improvement in how staff treat the people in their care. No specific inspector observations, resident testimony, or relative quotes are available in the published summary to illustrate what this looked like in practice.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, featuring in 57.3% of positive reviews, and compassion and dignity come close behind at 55.2%. These are the things families notice immediately on a visit and remember long after. A Good rating in this domain is positive, but the published text cannot tell you whether staff know your parent's name, whether they knock before entering a room, or whether they move through the home without hurry. Those details you will only see for yourself. Arrive unannounced if you can, or ask for a tour at a time when care is actively happening rather than during a quiet period.","evidence_base":"Good Practice research highlights that non-verbal communication matters as much as spoken language for people with dementia. Staff who make eye contact, crouch to the level of a seated person, and use gentle touch appropriately produce measurably better wellbeing outcomes, even when verbal communication has become limited.","watch_out":"During your visit, watch how staff pass people in corridors or common areas. Do they slow down and acknowledge your parent, or do they walk past without eye contact? Do they use the person's preferred name? These small interactions are the most reliable signal of the daily culture of care."}
Is the home responsive?
{"found":"The responsive domain was rated Good at the November 2022 inspection. This domain covers whether care is tailored to individuals, whether activities are meaningful and varied, and whether the home responds to changing needs including at the end of life. The home cares for people with dementia, mental health conditions, and a wide age range. No specific detail about the activity programme, individual engagement, or end-of-life planning is available in the published summary.","quotes":[],"family_meaning":"A Good Responsive rating tells you inspectors found the home was meeting people's individual needs, but it does not tell you what your parent's day will actually look like. Activities feature in 21.4% of positive family reviews, and resident happiness in 27.1%, and both depend heavily on whether the home can engage people individually, not just run group sessions. For someone with moderate or advanced dementia who may not be able to join a group, one-to-one engagement is essential. Good Practice research identifies Montessori-based approaches and familiar household tasks as particularly effective for this group, but nothing in the published text confirms whether Weyspring Park uses these approaches.","evidence_base":"The Leeds Beckett evidence review found that group activity programmes alone are insufficient for people with moderate to advanced dementia. Homes that achieve better wellbeing outcomes consistently provide individual, tailored engagement throughout the day, including involvement in simple domestic tasks and sensory activities.","watch_out":"Ask the activities coordinator what would happen on a typical Tuesday for someone who could not participate in a group session. How many one-to-one interactions would that person have, and who would be responsible for them? Ask to see the activity records for a recent week."}
Is the home well-led?
{"found":"The well-led domain was rated Good at the November 2022 inspection, with Karen Anne Woodger named as registered manager and Mr Saji Thomas as nominated individual. A Good Well-led rating after a previous Requires Improvement indicates that inspectors found the leadership team had addressed earlier shortfalls and put governance systems in place. A follow-up review in July 2023 found no evidence of deterioration. No specific detail about management visibility, staff culture, or family communication systems is available in the published summary.","quotes":[],"family_meaning":"Leadership stability is one of the strongest predictors of quality in care homes over time. Good Practice research identifies manager tenure and staff empowerment as the two factors most consistently associated with sustained improvement. The fact that the same registered manager appears in the published records and that the home maintained its Good rating through a July 2023 review is a positive signal. Our review data shows that communication with families features in 11.5% of positive reviews, and that families value being kept informed proactively rather than only hearing from the home when something goes wrong. The published text does not confirm what communication systems are in place, so ask directly.","evidence_base":"The IFF Research and Leeds Beckett review found that homes where staff feel able to raise concerns without fear of reprisal consistently maintain better outcomes for the people they care for. Bottom-up empowerment, where frontline carers influence how care is delivered, is a stronger predictor of quality than top-down policy compliance alone.","watch_out":"Ask the manager how long they have been in post and whether there have been any significant staffing changes in the last six months. Then ask how they communicate with families when something changes in a parent's care: by phone, by letter, at a meeting? Ask whether families are invited to care plan reviews."}
Source: CQC inspection report →
What the evidence base says
Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home cares for adults both under and over 65, with particular experience in dementia and mental health conditions.. Gaps or open questions remain on Staff show genuine attentiveness to residents with dementia, maintaining consistent care as needs change. The team understands the importance of continuity through different stages of dementia. — areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Weyspring Park has improved from Requires Improvement to Good across all five inspection domains, which is a meaningful positive shift. However, the published inspection text contains limited specific detail on many of the areas families care about most, so several scores reflect the rating improvement rather than rich observational evidence.
Homes in South East typically score 68–82.The three-lens summary
What families tell us
Families describe staff who maintain their caring approach right through to end-of-life support. The team's sincerity comes through in how they interact with residents, particularly those living with dementia.
What inspectors have recorded
How it sits against good practice
The Surrey Hills location makes visiting easier for many families.
Worth a visit
Weyspring Park, on Bell Vale Lane in Haslemere, was inspected in November 2022 and rated Good across all five domains: safe, effective, caring, responsive, and well-led. This is a significant improvement from its previous rating of Requires Improvement, and it covers a 34-bed nursing home caring for adults with dementia, mental health conditions, and a range of other needs. A follow-up review in July 2023 found no evidence that the rating needed to change. The main limitation here is that the published inspection summary contains very little specific detail about what inspectors actually observed. Scores across all eight family themes reflect the improved rating rather than rich on-the-ground evidence, because quotes, staff observations, and specific examples are not available in the published text. Before committing to this home, visit in person and ask the manager to show you last week's actual staffing rota (not a template), to describe what activities are available for someone who cannot join a group, and to explain how they communicate with families when something changes in a parent's care.
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In Their Own Words
How Weyspring Park Nursing Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Dementia care with genuine attention in the Surrey Hills
Weyspring Park – Your Trusted nursing home
When someone you love needs specialist dementia support, the care team's approach matters as much as the setting. Weyspring Park in Haslemere provides residential care for people with dementia and mental health conditions, welcoming both younger and older adults. Set in an attractive part of Surrey, the home offers consistent care through every stage of a resident's journey.
Who they care for
The home cares for adults both under and over 65, with particular experience in dementia and mental health conditions.
Staff show genuine attentiveness to residents with dementia, maintaining consistent care as needs change. The team understands the importance of continuity through different stages of dementia.
“The Surrey Hills location makes visiting easier for many families.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.












