Beverley Grange Nursing Home

What families say

Families talk about finding staff on the floor whenever they visit, not tucked away in offices. There's something reassuring about seeing the same faces year after year — staff who've chosen to stay, who greet visitors with genuine warmth.

Based on 6 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity74
• Cleanliness70
• Activities & engagement88
• Food quality60
• Healthcare72
• Management & leadership72
• Resident happiness76

What inspectors found

Inspected 2018-07-19 · Report published 2018-07-19 · Inspected 4 times in the last three years

• Is this home safe?

  Good

  {"found":"Inspectors rated the Safe domain Good at the October 2022 inspection. This means inspectors were satisfied with arrangements around staffing, medicines management, and risk. The home had previously been rated Requires Improvement overall, and the return to Good across all domains suggests the issues that prompted concern have been addressed. However, the published summary does not include specific observations about night staffing ratios, falls management, or infection control practices.","quotes":[],"family_meaning":"A Good Safe rating is reassuring as a baseline, but it tells you relatively little on its own. Our review data shows that families rate staff attentiveness as one of their top concerns, and Good Practice research consistently finds that safety most commonly slips at night, when staffing ratios are thinner and senior oversight is reduced. The fact that this home previously required improvement makes it worth asking directly what changed and how those changes are maintained. Do not assume a Good rating means the numbers are generous; ask the manager to show you actual staffing levels for a typical weeknight.","evidence_base":"The IFF Research and Leeds Beckett University rapid evidence review found that night staffing is where safety most commonly deteriorates in care homes, and that agency staff use undermines the consistency of care that people with dementia depend on.","watch_out":"Ask the manager: how many permanent staff members are on duty overnight on the dementia unit, and how often in the last month has an agency worker covered a night shift?"}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"The Effective domain was rated Good. This covers training, care plan quality, healthcare access, and nutrition. As a nursing home, Beverley Grange will have registered nurses on duty, which is a significant structural advantage for health monitoring and medication management. The home lists dementia as a specialism, implying some level of dementia-specific training, but the published report does not describe training content, care plan review frequency, or GP access arrangements.","quotes":[],"family_meaning":"Good Practice research highlights that care plans should be living documents reviewed regularly with family involvement, not filed away after admission. A home that lists dementia as a specialism should be able to show you what that means in practice: what training staff have completed, how recently, and how often your parent's care plan would be updated as their needs change. Food quality, a theme mentioned positively in 20.9% of family reviews, is part of this domain and is not addressed in the published findings at all. Ask to see the menu and visit at lunchtime if you can.","evidence_base":"The Leeds Beckett rapid evidence review found that dementia training content matters as much as whether training took place; generic training produces generic care, while person-centred and communication-focused training produces measurable differences in resident wellbeing.","watch_out":"Ask the manager: what dementia-specific training have staff completed in the last 12 months, and can you see the care plan format used for a new resident to understand how individual preferences are recorded?"}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"Inspectors rated the Caring domain Good. This covers staff warmth, dignity, respect, and support for independence. A Good rating here means inspectors observed or heard enough to be satisfied, but the available published summary does not include specific observations such as staff using preferred names, knocking before entering rooms, or unhurried interactions. No resident or relative quotes are included in the published findings.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, cited in 57.3% of positive reviews, and compassion and dignity follow closely at 55.2%. These are not abstract qualities; they are visible on a visit. Good Practice research is clear that for people with dementia, non-verbal communication matters as much as words: a rushed manner, avoidance of eye contact, or failure to use a preferred name signals something important about the culture of a home. The inspection did not produce specific evidence here, so you will need to judge this yourself on a visit.","evidence_base":"The IFF Research review found that person-led care requires staff to know the individual, not just their care plan. Homes where staff know residents' life histories, preferred names, and daily rhythms produce better wellbeing outcomes than those where care is technically adequate but impersonal.","watch_out":"When you visit, watch how staff greet your parent in a corridor or common area. Do they use their preferred name? Do they make eye contact and pause, or do they pass quickly? This tells you more than any brochure."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Outstanding

  {"found":"The Responsive domain was rated Outstanding, the highest possible rating and the standout result of this inspection. Outstanding in this domain means inspectors found specific evidence that the home responds to people as individuals: tailored activities, attention to personal preferences, and flexible care that adapts to changing needs. This is particularly significant for a home caring for people with dementia, where a one-size approach is actively harmful. The published summary does not reproduce the detailed evidence that led to this rating, so it is not possible to know exactly what inspectors observed.","quotes":[],"family_meaning":"An Outstanding Responsive rating is genuinely uncommon. In the context of dementia care, it is the rating that most directly answers the question: will my parent have a life here, not just a place to sleep? Our review data shows that activities and engagement are mentioned in 21.4% of positive family reviews, and Good Practice research consistently finds that tailored, individual activity, not just group sessions, is one of the strongest predictors of wellbeing for people with dementia. The Outstanding rating here suggests the home has done something beyond the minimum, but do ask specifically about one-to-one engagement for residents who cannot join group activities.","evidence_base":"The Leeds Beckett evidence review found that Montessori-based approaches and the inclusion of familiar household tasks in daily routines produce significant reductions in agitation and withdrawal in people with dementia, and that these approaches require committed individual assessment rather than a standard activity schedule.","watch_out":"Ask the activities coordinator: what does a typical Tuesday look like for a resident with mid-stage dementia who finds group sessions overwhelming? If the answer is a specific, personalised response, that is a good sign. If it defaults to the group timetable, probe further."}

  Verified by inspector

• Is the home well-led?

  Good

  {"found":"The Well-led domain was rated Good. The home has a named registered manager and a nominated individual recorded at inspection, both of which are basic governance requirements. The improvement from a previous Requires Improvement overall rating suggests that leadership has been effective in addressing whatever issues inspectors identified before. The published summary does not describe the manager's tenure, whether staff feel able to raise concerns, or how the home handles complaints and incidents.","quotes":[],"family_meaning":"Good Practice research shows that leadership stability is one of the strongest predictors of a care home's quality trajectory: homes where the registered manager has been in post for over two years tend to perform better and sustain improvements. The previous Requires Improvement rating makes it worth asking how long the current manager has been in post and what specifically changed. Our review data shows that 23.4% of positive family reviews mention management or leadership as a positive factor, and 11.5% specifically mention good communication with families. Neither of those is confirmed or denied in the published findings here.","evidence_base":"The IFF Research review found that homes where staff feel safe to raise concerns without fear of consequences show consistently better outcomes for residents, and that visible, floor-level management presence is a stronger predictor of care quality than documentation compliance alone.","watch_out":"Ask the manager directly: how long have you been in post, and what were the main changes made after the previous inspection? A manager who can answer this clearly and without defensiveness is a positive sign."}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on The home provides care for adults of all ages, including those under 65, with experience supporting people living with dementia and physical disabilities.. Gaps or open questions remain on While dementia care is offered here, specific details about their approach weren't mentioned by families. Worth asking about memory support activities and any specialist training when you visit. — areas worth probing directly during a visit.