Dementia Care Home

Chargrove Lawn Care Home

Shurdington Road, Cheltenham, Gloucestershire, GL51 4XA

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds26
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2018-02-13

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

Visitors mention how approachable the staff are, creating an atmosphere where families feel comfortable asking questions. The home maintains a tidy, cared-for environment that helps people feel settled.

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness70
  • Activities & engagement60
  • Food quality60
  • Healthcare68
  • Management & leadership72
  • Resident happiness68
Section 02

What inspectors found

Inspected 2018-02-13

  • Is this home safe?

    Good
    The home was rated Good for Safe at the January 2022 inspection. This domain covers staffing levels, medicines management, infection control, and how the home responds to accidents and safeguarding concerns. The published text does not provide specific detail on any of these areas beyond the overall rating. A monitoring review in July 2023 found no evidence requiring a change to this rating. The home has 26 beds and is registered to support people living with dementia.
    Verified by inspector
  • Is the care effective?

    Good
    Chargrove Lawn was rated Good for Effective at the January 2022 inspection. This domain covers staff training, care plan quality, healthcare access, nutrition, and how well the home meets individual needs. The published text does not describe any specific training programmes, care plan content, or examples of healthcare coordination. The monitoring review in July 2023 did not trigger a reassessment. The home specialises in dementia care, which makes dementia-specific training an important area to probe.
    Verified by inspector
  • Is this home caring?

    Good
    The home was rated Good for Caring at the January 2022 inspection. This domain covers staff warmth, dignity, respect, independence, and how well staff know the people they care for. No specific observations, staff interactions, or resident and family quotes are recorded in the available inspection text. The July 2023 monitoring review did not identify any concerns. Staff warmth and compassion are the two highest-weighted themes in the DCC family review data, so the absence of detail here is the most significant gap in the published evidence.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    Chargrove Lawn was rated Good for Responsive at the January 2022 inspection. This domain covers whether care is tailored to individual needs, whether activities are meaningful, how complaints are handled, and whether end-of-life care is planned. The published text provides no specific examples of activities, individual adjustments, or complaint outcomes. The home is registered to support people living with dementia, which makes tailored one-to-one engagement particularly important. The monitoring review in July 2023 did not trigger a change.
    Verified by inspector
  • Is the home well-led?

    Good
    The home was rated Good for Well-led at the January 2022 inspection. A named registered manager, Mr Antony Lee Haigh, is in post, and Mr Antony David Cronk is the nominated individual for the provider C.T.C.H. Limited. The published text does not describe the manager's visibility on the floor, staff culture, governance processes, or how the home handles complaints and incidents. The monitoring review in July 2023 found no evidence requiring a reassessment. Leadership stability is one of the strongest predictors of quality trajectory in care homes.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    Chargrove Lawn cares for adults over 65 and under 65, including those living with dementia. For residents with dementia, the home provides structured support while encouraging connections with familiar activities like gardening. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

Chargrove Lawn holds a Good rating across all five inspection domains, which is a solid baseline, but the published inspection text contains very limited specific detail, so most scores reflect a confirmed-Good-but-unspecified level of evidence rather than richly documented practice.

Homes in South West typically score 68–82.

The three-lens summary

Lens 01

What families tell us

Visitors mention how approachable the staff are, creating an atmosphere where families feel comfortable asking questions. The home maintains a tidy, cared-for environment that helps people feel settled.

Lens 02

What inspectors have recorded

Staff here pay attention when residents need extra help, responding quickly to health changes or new support needs. The team keeps families informed and maintains consistent standards of care.

Lens 03

How it sits against good practice

It's the combination of outdoor spaces and responsive care that helps Chargrove Lawn feel like somewhere people can truly live, not just stay.

DCC Recommendation

Worth a visit

Chargrove Lawn on Shurdington Road in Cheltenham was rated Good across all five inspection domains following an inspection on 12 January 2022, with a monitoring review in July 2023 confirming no reason to change that rating. The home is registered to care for up to 26 people, including adults living with dementia, and is run by C.T.C.H. Limited with a named registered manager in post. A Good rating across every domain is a meaningful result and puts Chargrove Lawn in a genuinely solid position. The main limitation here is that the published inspection text contains very little specific detail: no staff observations, no resident or family quotes, and no descriptions of daily life inside the home. A Good rating tells you the home passed all required checks, but it does not tell you whether the staff are warm, whether the food is good, or whether your parent will have things to do. Use the checklist above as your visiting guide. In particular, ask about night staffing numbers, agency staff usage, and how the home supports people with dementia who cannot join group activities.

The three questions to ask when you visit

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In Their Own Words

How Chargrove Lawn Care Home describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Chargrove Lawn Care Home says about itself

Where gardens grow and kindness shows in Cheltenham

Chargrove Lawn – Your Trusted residential home

When families visit Chargrove Lawn in Cheltenham, they often find residents tending raised planters or watching birds in the well-kept garden. This care home creates spaces where people can stay connected to the outdoors while receiving attentive support. The team here understands that good care means responding quickly when someone's health changes.

Care & specialisms

Who they care for

    Chargrove Lawn cares for adults over 65 and under 65, including those living with dementia.

    How they describe their dementia care

    For residents with dementia, the home provides structured support while encouraging connections with familiar activities like gardening.

    “It's the combination of outdoor spaces and responsive care that helps Chargrove Lawn feel like somewhere people can truly live, not just stay.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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