Perton Manor
At a Glance
The information you need to decide whether this home warrants a closer look.
Nursing homes
Staff warmth score
of reviewers answered yes
Good to know
- Registered beds50
- SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Mental health conditions, Physical disabilities, Sensory impairment
- Last inspected2021-08-07
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STAGE 4 — RESEARCHING CARE HOMES
Visit homes. Compare them side by side. Choose with confidence.
Most of us will view care homes the way we view houses, impression, atmosphere, the feeling in the corridor. We go home, try to remember what we saw, and make a permanent decision from a blurred memory.
The DCC shortlist gives every home you visit a structured record: the same twelve questions, answered the same way, every time. When you’re ready to choose, pull any two homes side by side and compare them directly. Same criteria, same evidence, your notes and your scores.
The Evidence
What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.
What families say
The eight family priority themes
- Staff warmth82
- Compassion & dignity80
- Cleanliness72
- Activities & engagement70
- Food quality65
- Healthcare72
- Management & leadership92
- Resident happiness75
What inspectors found
Inspected 2021-08-07
Is this home safe?
Is the care effective?
The Effective domain was rated Good, covering training, care planning, healthcare access, nutrition, and the application of evidence-based practice. The home supports people with dementia, mental health conditions, physical disabilities, and sensory impairment, all of which require staff with specific, up-to-date knowledge. The inspection text does not record specific detail about training content, care plan review schedules, or how GP and specialist access is arranged. Food quality and dietary management also fall within this domain, and while the Good rating indicates inspectors were satisfied, no specific observations about meals or menus are included in the available text.Is this home caring?
The Caring domain was rated Good, indicating that inspectors found staff to be kind, respectful, and attentive to residents' dignity and privacy. The home's Caring rating held at Good through the inspection, which is encouraging for a home that had previously been rated Requires Improvement in other domains. The available report text does not include specific inspector observations such as staff knocking before entering rooms, using preferred names, or responding to distress, nor does it include direct testimony from residents or relatives about how they experience staff interactions. The absence of specific detail is a limitation of the published summary rather than a concern about the rating itself.Is the home responsive?
The Responsive domain was rated Good, covering how well the home meets individual needs, provides meaningful activities, responds to complaints, and plans for end of life. The home supports people with a wide range of conditions including dementia, mental health conditions, and physical and sensory disabilities, which demands a genuinely personalised approach to activities and daily life. The available inspection text does not record specific activities, individual engagement programmes, complaint outcomes, or end-of-life planning arrangements. A Good rating here indicates inspectors were satisfied overall, but the published text gives families little specific detail to assess quality of daily life.Is the home well-led?
The Well-led domain was rated Outstanding, which is the highest rating available and was awarded following a period in which the home had been rated Requires Improvement overall. An Outstanding Well-led rating requires inspectors to find strong, visible leadership; a positive staff culture; robust governance systems; a clear commitment to continuous improvement; and evidence that the home listens to residents, families, and staff and acts on what it hears. The registered manager, Mrs Juliet Helen Briggs, holds both the registered manager and nominated individual roles, indicating direct, personal accountability for the home's performance. The available report text does not include specific detail about governance systems, staff survey findings, or family involvement mechanisms.
Source: CQC inspection report →
What the evidence base says
The home provides specialist support for people with dementia, sensory impairments, mental health conditions and physical disabilities. They care for both younger adults under 65 and older residents. For those living with dementia, having staff who can respond calmly and effectively to unexpected situations becomes especially important. The team's demonstrated ability to handle pressure suggests they understand the need for steady, reassuring care. All areas worth probing directly during a visit.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Perton Manor scores well overall, driven by an Outstanding rating for leadership and solid Good ratings across all other domains. The score reflects a home that has genuinely improved, though the inspection text provides limited specific detail in several areas, which keeps some theme scores from reaching the highest band.
Homes in West Midlands typically score 68–82.Worth a visit
Perton Manor, on Wrottesley Park Road in Wolverhampton, was rated Good overall at its most recent inspection in June 2021, with an Outstanding rating for leadership. This represents genuine progress: the home was previously rated Requires Improvement, and the turnaround across all five domains reflects meaningful change under the registered manager, Mrs Juliet Helen Briggs. The home supports up to 50 people across a wide range of needs including dementia, mental health conditions, physical disabilities, and sensory impairment. The main limitation of this report for families is that the available inspection text is brief, which means many important questions cannot be answered from published findings alone. You should visit in person and ask specific questions about night staffing numbers, how often your parent would see familiar faces rather than agency staff, what one-to-one activity support looks like for someone who cannot join group sessions, and how the home communicates with families when something changes. The Outstanding leadership rating is an encouraging sign, but a visit will tell you far more than any report.
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In Their Own Words
How Perton Manor describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Skilled staff bring reassurance when families need it most
Compassionate Care in Wolverhampton at Perton Manor
When you're looking for the right care, knowing the team can handle whatever comes their way matters. Perton Manor in Wolverhampton has shown their staff step up when needed, responding quickly and professionally in unexpected situations. For families considering care for loved ones with dementia, sensory impairments or mental health conditions, that kind of capability offers real comfort.
Who they care for
The home provides specialist support for people with dementia, sensory impairments, mental health conditions and physical disabilities. They care for both younger adults under 65 and older residents.
For those living with dementia, having staff who can respond calmly and effectively to unexpected situations becomes especially important. The team's demonstrated ability to handle pressure suggests they understand the need for steady, reassuring care.
“While every family's needs are different, seeing how staff respond under pressure can tell you something important about a care home's values.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
The DCC Verdict
Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.
DCC Family Score
Perton Manor scores well overall, driven by an Outstanding rating for leadership and solid Good ratings across all other domains. The score reflects a home that has genuinely improved, though the inspection text provides limited specific detail in several areas, which keeps some theme scores from reaching the highest band.
Homes in West Midlands typically score 68–82.Worth a visit
Perton Manor, on Wrottesley Park Road in Wolverhampton, was rated Good overall at its most recent inspection in June 2021, with an Outstanding rating for leadership. This represents genuine progress: the home was previously rated Requires Improvement, and the turnaround across all five domains reflects meaningful change under the registered manager, Mrs Juliet Helen Briggs. The home supports up to 50 people across a wide range of needs including dementia, mental health conditions, physical disabilities, and sensory impairment. The main limitation of this report for families is that the available inspection text is brief, which means many important questions cannot be answered from published findings alone. You should visit in person and ask specific questions about night staffing numbers, how often your parent would see familiar faces rather than agency staff, what one-to-one activity support looks like for someone who cannot join group sessions, and how the home communicates with families when something changes. The Outstanding leadership rating is an encouraging sign, but a visit will tell you far more than any report.
The three questions to ask when you visitSave this home. Compare it against your shortlist.
Let our analysis show you how Perton Manor measures up against the other homes you’re considering. Free account.
In Their Own Words
How Perton Manor describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.
Skilled staff bring reassurance when families need it most
Compassionate Care in Wolverhampton at Perton Manor
When you're looking for the right care, knowing the team can handle whatever comes their way matters. Perton Manor in Wolverhampton has shown their staff step up when needed, responding quickly and professionally in unexpected situations. For families considering care for loved ones with dementia, sensory impairments or mental health conditions, that kind of capability offers real comfort.
Who they care for
The home provides specialist support for people with dementia, sensory impairments, mental health conditions and physical disabilities. They care for both younger adults under 65 and older residents.
For those living with dementia, having staff who can respond calmly and effectively to unexpected situations becomes especially important. The team's demonstrated ability to handle pressure suggests they understand the need for steady, reassuring care.
Management & ethos
The team here has earned recognition for their swift, professional response when emergencies arise. Staff have been described as friendly and efficient, maintaining their composure even in challenging circumstances.
“While every family's needs are different, seeing how staff respond under pressure can tell you something important about a care home's values.”
DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.
