Dementia Care Home

The Old Vicarage

Vicarage Lane, Deal, Kent, CT14 0JG

Residential homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
72/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Residential homes

Families Rate The Staff72 / 100

Staff warmth score

“Well Looked After”68%

of reviewers answered yes

Good to know

  • Registered beds39
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia
  • Last inspected2022-01-05

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth72
  • Compassion & dignity72
  • Cleanliness68
  • Activities & engagement55
  • Food quality55
  • Healthcare65
  • Management & leadership74
  • Resident happiness68
Section 02

What inspectors found

Inspected 2022-01-05

  • Is this home safe?

    Good
    The safe domain was rated Good at the December 2021 inspection, having previously been rated Requires Improvement. This improvement indicates that whatever concerns were identified earlier had been addressed by the time of the most recent inspection. No specific details about staffing ratios, medicines management, falls logging, or infection control procedures are recorded in the published summary. A July 2023 monitoring review found no new concerns.
    Verified by inspector
  • Is the care effective?

    Good
    The effective domain was rated Good at the December 2021 inspection. The home specialises in dementia care, which means the inspection will have assessed whether staff training, care planning, and health monitoring met the needs of people living with dementia. No specific detail about training content, care plan quality, GP access frequency, or food quality is provided in the published summary.
    Verified by inspector
  • Is this home caring?

    Good
    The caring domain was rated Good at the December 2021 inspection. This domain covers staff warmth, dignity, respect, and independence, which together account for the two highest-weighted themes in our family review data. No specific inspector observations, resident quotes, or relative comments are recorded in the published summary for this domain.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Good
    The responsive domain was rated Good at the December 2021 inspection. This domain covers activities, individual engagement, and end-of-life care. The home specialises in dementia care for both over and under 65s, which means inspectors will have considered whether provision was tailored to individual needs rather than delivered only in group formats. No activity programme detail, individual engagement examples, or end-of-life care observations are recorded in the published summary.
    Verified by inspector
  • Is the home well-led?

    Good
    The well-led domain was rated Good at the December 2021 inspection, up from Requires Improvement at the previous inspection. A registered manager (Ms Michelle Mandy Faithfull) and a nominated individual (Mrs Rajakala Elango) are both named and confirmed in post. The improvement across all five domains suggests that leadership took action after the previous inspection's concerns. No detail about manager visibility, staff culture, governance processes, or complaint handling is provided in the published summary.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The home provides care for adults under 65, those over 65, and residents with dementia. This range of specialisms means they support people at different life stages and with varying care needs. As a home specialising in dementia care, The Old Vicarage supports residents through the different stages of their dementia journey. Their village setting offers a calm environment for those who benefit from quieter surroundings. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

72/ 100

DCC Family Score

The Old Vicarage improved from Requires Improvement to Good across all five domains at its December 2021 inspection, which is a meaningful positive trend. However, the published report contains limited specific observations, quotes, or detailed evidence, so scores reflect confirmed improvement rather than richly evidenced excellence.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

The Old Vicarage on Vicarage Lane in Deal was rated Good across all five inspection domains at its most recent inspection in December 2021, with the report published in January 2022. This is a significant improvement on the previous rating of Requires Improvement, which tells you the home identified its problems and addressed them. It is registered for 39 beds and specialises in dementia care as well as caring for adults over and under 65. A named registered manager and a nominated individual are both confirmed in post, which is a positive sign of stable leadership. A further monitoring review in July 2023 found no reason to change the rating. The main limitation for any family using this report is that the published summary contains very little specific detail: no inspector observations of daily life, no resident or relative quotes, and no figures for staffing ratios, activity programmes, or food quality. A Good rating means the basics were right, but it does not tell you what it feels like to live here. Before making a decision, visit in person, ask to see the staffing rota from the last fortnight including nights and weekends, ask specifically how staff are trained in dementia care, and observe how staff speak to your parent during the visit itself.

The three questions to ask when you visit

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In Their Own Words

How The Old Vicarage describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What The Old Vicarage says about itself

Dementia care in a peaceful Deal village setting

Compassionate Care in Deal at The Old Vicarage

The Old Vicarage in Deal offers residential care in a tranquil village location. This care home welcomes both younger and older adults, with specialist support for those living with dementia.

Care & specialisms

Who they care for

    The home provides care for adults under 65, those over 65, and residents with dementia. This range of specialisms means they support people at different life stages and with varying care needs.

    How they describe their dementia care

    As a home specialising in dementia care, The Old Vicarage supports residents through the different stages of their dementia journey. Their village setting offers a calm environment for those who benefit from quieter surroundings.

    “If you're looking for dementia care in the Deal area, visiting The Old Vicarage could help you understand if their approach suits your family's needs.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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