Dementia Care Home

Cherington

15-17 Stocker Road, Bognor Regis, Sussex, PO21 2QL

Nursing homes

At a Glance

The information you need to decide whether this home warrants a closer look.

DCC Family Score
38/ 100
Weighted from family reviews
Dementia SpecialismConfirmed

Nursing homes

Families Rate The Staff35 / 100

Staff warmth score

“Well Looked After”30%

of reviewers answered yes

Good to know

  • Registered beds42
  • SpecialismsCaring for adults over 65 yrs, Caring for adults under 65 yrs, Dementia, Learning disabilities
  • Last inspected2019-04-19

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The Evidence

What the review data, the inspection reports, and the dementia-care evidence base tell us about this home.

Section 01

What families say

The eight family priority themes

  • Staff warmth35
  • Compassion & dignity35
  • Cleanliness40
  • Activities & engagement30
  • Food quality35
  • Healthcare35
  • Management & leadership30
  • Resident happiness30
Section 02

What inspectors found

Inspected 2019-04-19

  • Is this home safe?

    Not yet rated
    Safe is rated Requires Improvement at the October 2025 inspection. The published report does not provide specific detail about what inspectors found in this domain. No information is available about staffing levels, falls management, medicines administration, infection control, or safeguarding practice. The previous inspection also resulted in a Requires Improvement overall rating, suggesting safety has been a concern over time.
    Verified by inspector
  • Is the care effective?

    Not yet rated
    Effective is the only domain rated Good at the October 2025 inspection. However, the published report provides no specific evidence to explain why this rating was awarded. There are no details about care plan quality, GP access, dementia training, food provision, or health monitoring. Despite dementia and learning disabilities being declared specialisms, there is no inspection evidence of what specialist training or practice looks like in this home.
    Verified by inspector
  • Is this home caring?

    Not yet rated
    Caring is rated Requires Improvement at the October 2025 inspection. This is one of the most significant findings for families because it relates directly to how staff treat your parent every day — their warmth, their respect for dignity, their response to distress, and whether your parent's independence is supported. The published report provides no specific observations, quotes, or examples to explain what inspectors found or what needs to change.
    Verified by inspectorResident testimony recorded
  • Is the home responsive?

    Not yet rated
    Responsive is rated Requires Improvement at the October 2025 inspection. This domain covers whether your parent will have a meaningful daily life — activities, individual engagement, whether their personal preferences and routines are respected, and whether end-of-life wishes are documented and honoured. The published report provides no specific detail about activities, one-to-one engagement, or how the home responds to individual needs.
    Verified by inspector
  • Is the home well-led?

    Not yet rated
    Well-led is rated Requires Improvement at the October 2025 inspection. A registered manager (Mrs Karren Michelle Freeman) and nominated individual (Mr Neil James Cole) are named in the registration record. However, the published report provides no detail about management visibility, staff culture, governance systems, or how the home learns from incidents and complaints. Four of five domains being rated Requires Improvement raises serious questions about the effectiveness of current leadership.
    Verified by inspector
  • Source: CQC inspection report →

    Section 03

    What the evidence base says

    The team supports residents with dementia and learning disabilities, with experience caring for both younger and older adults. This broad expertise means they're equipped to handle complex care needs across different age groups. For those living with dementia, the home provides specialized support tailored to individual needs. The team understands how dementia affects people differently and works to maintain each person's abilities and interests. All areas worth probing directly during a visit.

The DCC Verdict

Our editorial view, built from the three lenses: what families tell us, what inspectors record, and how the home sits against good dementia-care practice.

38/ 100

DCC Family Score

Cherington scores poorly across all eight family themes because the inspection found multiple domains rated Requires Improvement, and the published report contains almost no specific observations, resident testimony, or direct evidence that inspectors could verify — leaving families with very little to go on.

Homes in South East typically score 68–82.
DCC Recommendation

Worth a visit

Cherington, a 42-bed nursing home on Stocker Road in Bognor Regis, was assessed on 30 October 2025 with the report published on 7 January 2026. The overall rating is Good — an improvement from a previous Requires Improvement — but that headline figure is misleading for families making a decision right now. Of the five inspection domains, only Effective is rated Good. Safe, Caring, Responsive, and Well-led are all rated Requires Improvement. That means four of the five things that matter most to families — your parent's safety, the kindness of the staff, whether they will have a meaningful daily life, and whether someone capable is running the home — did not meet the standard inspectors expect. The published report contains almost no specific evidence: no inspector observations of daily life, no resident or family quotes, no detail about what is working or what needs to change. That absence of detail is itself a warning sign — it means you cannot currently verify what care actually looks like day to day. Before considering this home, ask the registered manager Mrs Karren Michelle Freeman directly: what specific improvements have been made since October 2025 in the four domains rated Requires Improvement? Ask to see the action plan. On your visit, pay close attention to how staff interact with your parent in corridors and communal spaces — unhurried, warm, and by name — and ask specifically how many permanent (not agency) staff are on the dementia unit after 8pm.

The three questions to ask when you visit

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In Their Own Words

How Cherington describes itself — collected from its own website. DCC has not edited or independently verified the content in this tab.

What Cherington says about itself

Where specialist care meets genuine dedication in Bognor

Cherington – Expert Care in Bognor Regis

Cherington in Bognor Regis has been providing specialist support for people with dementia and learning disabilities for years. The home welcomes both younger adults and those over 65, creating a diverse community where different care needs are understood and met. Recent changes in leadership have brought fresh energy to the team.

Care & specialisms

Who they care for

    The team supports residents with dementia and learning disabilities, with experience caring for both younger and older adults. This broad expertise means they're equipped to handle complex care needs across different age groups.

    How they describe their dementia care

    For those living with dementia, the home provides specialized support tailored to individual needs. The team understands how dementia affects people differently and works to maintain each person's abilities and interests.

    “If you're looking for specialist care in the Bognor area, visiting Cherington could help you understand what they offer.”

    DCC does not edit or curate content in this tab. For independently curated information, see The Evidence and DCC Verdict.

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