Tye Green Lodge Care Home

What families say

Families talk about how content their loved ones seem here, with staff who really pay attention to what residents need. People mention feeling confident that their relatives are in good hands, and that the home runs smoothly day to day.

Based on 12 Google reviews · 0 reviews on carehome.co.uk · most recent 2026-04-10

The eight family priority themes

• Staff warmth72
• Compassion & dignity72
• Cleanliness70
• Activities & engagement65
• Food quality65
• Healthcare68
• Management & leadership72
• Resident happiness70

What inspectors found

Inspected 2018-01-10 · Report published 2018-01-10 · Inspected 1 times in the last three years

• Is this home safe?

  Good

  {"found":"The inspection rated this domain Good. No specific safety concerns, such as falls management failures, medicines errors, or infection control breaches, are recorded in the available published summary. The home supports people with dementia and physical disabilities, which means safe environments and consistent staffing are especially important. No detail on night staffing ratios or agency staff reliance is available from the published findings. The Good Safe rating indicates that inspectors did not identify significant risks at the time of their visit in November 2017.","quotes":[],"family_meaning":"A Good Safe rating is reassuring as a starting point, but the absence of specific detail means you cannot know from this report alone what night staffing looks like or how the home handles falls. Good Practice research consistently identifies night shifts as the point where safety is most likely to slip, particularly in homes supporting people with dementia. The inspection findings give you no information on how many staff are on duty after 8pm for 61 residents, or how much of the rota relies on agency workers who may not know your parent. Families in our review data frequently mention staff attentiveness as a key concern, so this is worth pressing in person. The rating is a floor, not a ceiling.","evidence_base":"The Good Practice evidence base (IFF Research and Leeds Beckett University, 2026) identifies night staffing ratios and reliance on agency staff as the two strongest predictors of safety risk in residential dementia care. Neither is addressed in the available findings for this home.","watch_out":"Ask the manager to show you last week's actual night rota, not the template, and count how many shifts were covered by permanent staff versus agency workers. For 61 residents, ask specifically how many carers are on the floor between 10pm and 6am."}

  Verified by inspectorMentioned, not assessed

• Is the care effective?

  Good

  {"found":"The inspection rated this domain Good. The home lists dementia as a specialism, which implies some structured approach to dementia-specific care and training, but no detail on training content, care plan quality, or GP access frequency is available in the published summary. The Good Effective rating suggests that inspectors found care planning and health monitoring satisfactory at the time of the visit. No information on how often care plans are reviewed or whether families are involved in reviews is recorded. Food quality and dietary understanding are also unaddressed in the available findings.","quotes":[],"family_meaning":"Effectiveness in a dementia care setting means that staff know your parent as an individual, not just as a diagnosis. Care plans should describe your parent's history, preferences, and communication needs, and they should be updated as those needs change. Our Good Practice evidence base found that care plans treated as living documents, reviewed at least monthly and shaped with family input, are associated with better outcomes for people with dementia. The Good Effective rating suggests this was broadly in place in 2017, but you have no way of knowing from this report whether that is still true today. Food quality is a reliable proxy for how much a home genuinely attends to individual preferences, and it is worth testing directly on a visit.","evidence_base":"The Good Practice evidence review found that regular, documented GP access and dementia-specific training covering non-verbal communication are among the strongest markers of effective care in residential settings. The available findings do not confirm whether these are currently in place.","watch_out":"Ask to see a sample care plan (with personal details removed) and check whether it describes the person's life history, preferred name, communication style, and what comforts them when they are distressed. A generic plan with only medical information is a warning sign."}

  Verified by inspector

• Is this home caring?

  Good

  {"found":"The inspection rated this domain Good. This is the domain most closely tied to the day-to-day experience your parent would have, covering staff warmth, dignity, respect, and the pace of care. No specific inspector observations, such as staff using preferred names, knocking before entering rooms, or responding calmly to distress, are recorded in the published summary. No resident or relative quotes are available from the published findings. The Good rating indicates that inspectors did not identify failures of dignity or respect during the November 2017 visit.","quotes":[],"family_meaning":"Staff warmth is the single biggest driver of family satisfaction in our review data, mentioned by name in 57.3% of positive reviews across 5,409 UK care homes. Compassion and dignity together account for a further 55.2%. The Good Caring rating is therefore the most meaningful domain rating for most families, but the absence of specific observations means you cannot verify what that warmth looked like in practice. Good Practice research shows that non-verbal communication matters as much as spoken words for people with advanced dementia: tone, touch, eye contact, and unhurried movement are what your parent will register even if words no longer land. On your visit, watch the corridors and communal areas, not just the room you are shown.","evidence_base":"The Good Practice evidence base identifies person-led care, grounded in detailed knowledge of the individual, as the strongest predictor of wellbeing for people with dementia. Staff who know a resident's history, preferred name, and communication style provide measurably better care than those working from generic protocols.","watch_out":"During your visit, watch what happens when a member of staff passes a resident in the corridor who is not their assigned resident. Do they make eye contact, say hello, or stop briefly? Or do they walk past without acknowledgement? That unscripted moment tells you more than any formal introduction."}

  Verified by inspectorResident testimony recorded

• Is the home responsive?

  Good

  {"found":"The inspection rated this domain Good. A Good Responsive rating implies that inspectors found the home responded to individual needs and that activities were considered adequate. No specific description of the activity programme, individual engagement approaches, or end-of-life care planning is available in the published summary. The home's dementia specialism suggests some tailored approach should be in place, but no evidence of Montessori-based methods, one-to-one activities, or household-task engagement is recorded. No information on how the home handles complaints or feedback from families is available.","quotes":[],"family_meaning":"Whether your parent will have a life here depends on what happens between scheduled activities, especially if they are in the later stages of dementia and cannot join group sessions. Our review data shows that resident happiness is mentioned in 27.1% of positive family reviews, and it is often the small moments of engagement that matter most. Good Practice research highlights that tailored individual activities, including familiar household tasks and one-to-one conversation, produce better outcomes than group programmes alone. The Good Responsive rating is encouraging, but the detail is missing. On a visit, ask what a Tuesday afternoon would actually look like for your parent specifically, not what the weekly programme offers in general.","evidence_base":"The Good Practice evidence review found that Montessori-based and everyday-task approaches, where people with dementia engage in familiar activities such as folding, gardening, or cooking, produce measurable improvements in wellbeing compared with passive group entertainment. There is no evidence in the available findings that this home uses such approaches.","watch_out":"Ask the activities coordinator what happens for a resident who cannot join a group session on a given day. Is there a named member of staff responsible for one-to-one engagement, or does individual activity depend on whoever has a spare moment?"}

  Verified by inspector

• Is the home well-led?

  Good

  {"found":"The inspection rated this domain Good. A named registered manager, Mrs Sherrie Anne Wilkinson, and a nominated individual, Mr Stewart Christopher Mynott, are recorded in the inspection findings. The home is run by Quantum Care Limited. No specific observations of management visibility, staff empowerment, governance processes, or cultural tone are available in the published summary. The Good Well-led rating suggests inspectors did not identify leadership failures at the time of the November 2017 visit. Management continuity since 2017 is unknown.","quotes":[],"family_meaning":"Good Practice research identifies leadership stability as one of the strongest predictors of quality trajectory in a care home: homes where the registered manager has been in post for more than two years tend to perform consistently better. Communication with families, mentioned in 11.5% of positive reviews in our data, is closely tied to how a manager sets cultural expectations. The registered manager named in the 2017 inspection may or may not still be in post, and that question matters more than the seven-year-old rating. A manager who is visible on the floor, known by name to residents and staff alike, is the clearest sign of a well-led home.","evidence_base":"The Good Practice evidence base identifies bottom-up empowerment, where frontline staff feel able to raise concerns without fear, as a key marker of a genuinely well-led dementia care home. There is no evidence in the available findings about whether this culture exists at Tye Green Lodge.","watch_out":"When you visit, ask to speak briefly with the current registered manager and note whether they know individual residents by name when you walk through the home together. Also ask directly: how long have you been in post, and have there been significant staffing changes in the last 12 months?"}

  Verified by inspector

Source: CQC inspection report →

What the evidence base says

Against the DCC Good Practice in Dementia Care standards, this home’s evidence aligns most strongly on Tye Green Lodge cares for adults of all ages, including younger people under 65 who need support. They welcome residents living with dementia and those with physical disabilities.. Gaps or open questions remain on For families navigating dementia, the home provides care as part of their everyday approach. Staff understand the importance of routine and familiarity for residents living with memory challenges. — areas worth probing directly during a visit.